Overall Ratings & Reviews Aston Purwokerto Hotel & Convention Center

Dear Mrs. Dwi W. Thank you for the positive review that has been given. We are very pleased to know that you are satisfied with our strategic location, friendly service, and the dishes served. Reviews like this are the motivation for us to continue to provide the best service. We look forward to welcoming you back to Aston Purwokerto. Sincerely, Siti Zahra. General Manager. Aston Purwokerto

Dear Sir/Madam, Thank you for taking the time to provide a review of your stay at Aston Purwokerto. We appreciate your feedback that our current service is still considered to be up to the standards of a 4-star hotel. This feedback is a reminder for us to continue to innovate and improve the quality of service in order to provide a more memorable experience on your next visit. We look forward to welcoming you back and providing a more satisfying experience in the future. Sincerely, Siti Zahra. General Manager. Aston Purwokerto

Dear Sir/Madam, Thank you very much for your positive review and appreciation. We are pleased to know that you and your family felt comfortable with the room, staff service, and enjoyed the atmosphere during your stay at Aston Purwokerto. We also hope that on your next visit you will have the opportunity to try our gym and spa facilities. Hopefully the next experience will be more complete and memorable. See you again at Aston Purwokerto! Sincerely, Siti Zahra. General Manager. Aston Purwokerto

Dear Sir/Madam, Thank you for your kind review and impressions. We are pleased to know that you enjoyed our family-friendly hotel atmosphere and the attractive views from your room. We look forward to welcoming you and your family back to Aston Purwokerto on your next visit. Sincerely, Siti Zahra. General Manager. Aston Purwokerto

Dear Sir/Madam, Thank you for taking the time to share your experience during breakfast at Aston Purwokerto. We would like to express our deepest apologies for the inconvenience caused, from the quality of the food, the late refill, to the disruption of the coffee machine and service in several areas. Your input means a lot to us and we have forwarded it to the relevant team for immediate follow-up. We will conduct a thorough evaluation and improvement in terms of food quality control, speed of service, and menu provision so that the guest breakfast experience is better and according to expectations. We hope to be given the opportunity to welcome you back with much better service in the future. Best regards, Siti Zahra. General Manager. Aston Purwokerto

Dear Sir/Madam, Thank you very much for the positive review that has been given and for your trust in staying at Aston Purwokerto. We are pleased to know that the rooms, facilities, and breakfast menu have met expectations, and that children can enjoy the play area and swimming pool available. We also appreciate your feedback regarding the smoking area. We will consider this further so that we can create a more comfortable and healthy environment for all guests, without disturbing other guests who do not smoke—especially when there are activities or events taking place. We look forward to your next visit. May you always be healthy and see you again at Aston Purwokerto. Best regards, Siti Zahra. General Manager. Aston Purwokerto