8.3
Very Good
From 69 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.1

Meal

7.6

Location

8.7

Service and Facilites

8.3

People often mention about Fragrance Hotel - Lavender
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Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Fragrance Hotel - Lavender

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20
40
Customer reviews
Aditya C. T.
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8.5
/10
Reviewed 55 week(s) ago
Staff service OK. Room clean and near MRT lavender.
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Accommodation's Reply
21 Apr 2024
Dear Njowatiningsih, Thank you for sharing your positive stay experience. We are thrilled that we are able to meet to your stay expectations with our clean rooms, accessible location and good service. Our hotel is a short 5 minutes walk from Lavender MRT station which provides direct and easy access to main attractions in Singapore. We hope to have the opportunity to welcome you back the next time you return to our beautiful city! Warm Regards, Roland Guest Experience Executive
Rizki S. F.
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Leisure
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9.4
/10
Reviewed 57 week(s) ago
Staff hotel sangat ramah, bisa early check in. Kamar walaupun sempit tapi nyaman. Lokasi gak terlalu jauh dari mrt lavender dan halte bus. Sunyi jadi nyaman. Dan harganya nggak terlalu mahal.
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Accommodation's Reply
18 Apr 2024
Dear Rizki, Thank you for staying with us and appreciating our highly competitive room rates. It is heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. Our hotel is a short 5 minutes walk from Lavender MRT station and there are also many bus stops near our doorstep for easy access to main attractions in Singapore. We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive
Anh
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
Tôi đã có kỳ nghỉ tốt tại đây. Phòng khá nhỏ nhưng sạch. Đặc biệt lễ tân rất thân thiện và hỗ trợ hết mình khi check in và out
1 people find it helpful
Accommodation's Reply
29 Mar 2024
Dear Thuy , It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our cleanliness and staff members. We would love to have the opportunity to welcome you back again! Warm Regards, Roland Guest Experience Executive
t***i
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 61 week(s) ago
A pleasant stay, the staff is very friendly, the hotel location is only 5 minutes from Lavender MRT, lots of halal food around the hotel, the room is small but clean.
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Yuwandhita R. A.
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8.5
/10
Reviewed 65 week(s) ago
Very close to the MRT and clean.
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Accommodation's Reply
12 Feb 2024
Dear Yuwandhita, We are delighted to learn of your positive comments concerning your hotel stay, in particular for our clean accommodation and close proximity to Lavender MRT station (5 mins walk). We hope you had a great time touring Singapore and look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive
SANDIWAN P.
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6.3
/10
Reviewed 75 week(s) ago
The hotel atmosphere is very noisy, both at night until morning. There is noise from the frequent entry and exit of guests and room cleaning staff at night, especially when closing the door.
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1 people find it helpful
Accommodation's Reply
13 Dec 2023
Dear Ignatius, Thank you for taking time to write a review of your hotel stay. Please do not hesitate to contact my colleagues at the front desk for assistance in restoring a pleasant environment for optimal rest. We do hope for another opportunity to welcome you back in the near future. Warm Regards, Roland Guest Experience Executive
Riza S. D.
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9.7
/10
Reviewed 76 week(s) ago
Convenient for those who want to rest after a day of sightseeing, near the MRT station, 7 minutes to Orchard, 20 minutes to Changi and not afraid of hunger, lots of halal places to eat, kopitiam too.
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Accommodation's Reply
03 Dec 2023
Dear Riza, We really appreciate your strong recommendation for Fragrance Hotel Lavender and loving our convenient location. Our hotel location is indeed very popular with travellers for our close proximity to Lavender MRT station (5 minutes walk) and many great eateries. We hope you have found time to explore the various cuisines within our vicinity. We hope to see you again on your next visit to Singapore! Warm Regards, Roland Guest Experience Executive
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kadek a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 77 week(s) ago
Perfect and nice hotel in singapore, the location nears MRT, price are reasonable, the room are clean and the staff really helpful.
1 people find it helpful
Accommodation's Reply
27 Nov 2023
Dear Kadek, Thank you for staying with us and spotting a great bargain. We are thrilled that we are able to meet to your stay expectations with the service of our team, our excellent location and clean rooms. We look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive
I Ketut A. E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Near MRT lavender, the hotel staff are nice. The room is small but overall OK. Oh ya, there are aqua, toiletries, and hair dryer also.
1 people find it helpful
Accommodation's Reply
23 Oct 2023
Dear Agung, Thank you for leaving us a near perfect rating! It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. Our hotel is indeed very well located and near to Lavender MRT station (5 mins walk). We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive
Sarunya S.
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9.1
/10
Reviewed 82 week(s) ago
ฉันชอบที่พัก มีเรื่องมีราวเกิดขึ้นแต่พนักงานก็ให้การช่วยเหลือได้ดี รู้สึกดีมาก ที่ตั้งดี ใก้ลสถานีรถไฟ MRT Lavender พนักงานทำความสะอาดทุกวัน หมดปัญหาเรื่องความสกปรกได้เลย
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Timmy S.
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8.5
/10
Reviewed 88 week(s) ago
The hotel and rooms are small, but clean and pleasant, every day the rooms are cleaned, clean sheets are also replaced. 👍. And only 200 meters to Lavender MRT station. 👍.
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Dida R.
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9.4
/10
Reviewed 91 week(s) ago
Best! Receptionist very helpful and full smile 😍 hotel so clean and comfortable.
3 people find it helpful
Tuwenti
icon-origin-TRAVELOKA
9.7
/10
Reviewed 91 week(s) ago
Small room, but clean and sufficient. Good service, given a free upgrade with a window, said the receptionist. The location is strategically close to several MRT stations and bus stops. So it's pretty easy to go anywhere, not far from the hotel there is also a kind of super market. Just walk for about 2-3 minutes. And not far from where to eat either. 🫰.
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2 people find it helpful
Ni Jen T.
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9.7
/10
Reviewed 91 week(s) ago
The hotel is clean, comfortable, MRT Lavender is close, the food court is near Jalan Besar.
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1 people find it helpful
Accommodation's Reply
20 Aug 2023
Dear Guest, Thank you for your near perfect rating! We are delighted that you had enjoyed your stay with us, in particular with the clean and comfortable room and our easy access public transport and great food. We would love to welcome you back for another lovely experience in the near future. Warm Regards, Roland Guest Experience Executive
Evi F. F.
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9.1
/10
Reviewed 93 week(s) ago
Really nice hotel, near to MRT, definitely will back to stay here.
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Accommodation's Reply
08 Aug 2023
Dear Evi , The Hotel Team deeply appreciates your kind words for Fragrance Hotel Lavender and is delighted to learn of your very good hotel experience. Our hotel is indeed very well located and a short 5 minutes walk away from Lavender MRT station. We certainly look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive
Audisty P. H.
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9.4
/10
Reviewed 94 week(s) ago
The hotel room is clean even though it's a bit cramped but overall its OK, the hotel location is also strategic. The rooms are not soundproof, the hotel position is 5 minutes walk from the MRT station. Near the hotel, many sell halal food. If you want to go to Bugis from Lavender MRT, only 1 station, very close.
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2 people find it helpful
Accommodation's Reply
31 Jul 2023
Dear Audisty, Thank you for leaving a five star review for Fragrance Hotel Lavender, and loving the great accessibility we provide for our guests with our convenient location! You are indeed correct to point out that our hotel is in the vicinity of some really great food. We look forward to welcoming you back for another great stay with us! Warm Regards, Roland Guest Experience Executive
Joseph
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5.5
/10
Reviewed 96 week(s) ago
This hotel is mostly used by couples. The room is noisy with the sound of draining the bathroom water if someone is bathing in another room it sounds very loud so it is very annoying. Highly not recommended for families or people who want peace. We were very uncomfortable when we passed through the hotel lobby and often met many of these couples because they also waited a lot for their turn to check in because the rooms were often full. Front office service was also bad, not friendly, also asked us to move rooms on the grounds that the room would be renovated, when in fact the room was not being renovated but was being rented out to other guests. Will not come back to this hotel.
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2 people find it helpful
fahruniawati
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8.8
/10
Reviewed 101 week(s) ago
The rooms are cramped but clean, for quite expensive prices. 😁.
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rahmawaty e. p.
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9.4
/10
Reviewed 101 week(s) ago
The hospitality is cool. Items are allowed. Clean rooms. So-so bathroom. AC OK. The room is cramped according to the description.
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Accommodation's Reply
18 Jun 2023
Dear Rahmawaty, The Hotel Team is pleased to hear of your positive feedback, in particular the clean room and the great service provided by our staff. We would love to welcome you back for another wonderful experience with us on your next visit! Warm Regards, Roland Guest Experience Executive
Kevin O.
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9.7
/10
Reviewed 102 week(s) ago
Good location, very friendly and helpful staff, clean rooms although small and not a new hotel. The facilities are in accordance with the information.
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2 people find it helpful
Accommodation's Reply
11 Jun 2023
Dear Kevin, Thank you for giving us a near perfect rating review! We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We would love to welcome you back for another wonderful experience with us on your next visit! Warm Regards, Roland Guest Experience Executive
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