8.6
Very Good
From 1,486 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Santika Bengkulu
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Distance to City Center (27)
Bedroom (27)
Family Friendly (23)
Staff Friendliness (23)
Taste (23)
Accessibility (21)
Ambiance (21)
Room Space (21)
Bathroom (21)
Variety (21)
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Traveler Reviews Hotel Santika Bengkulu

Number of reviews per page
20
40
Customer reviews
MJ
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Nice place for staycation, close to the surrounding culinary area. This is the second time I stay here.
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Accommodation's Reply
22 Sep 2025
Dear Mr. MJ Djuharlan, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing Hotel Santika Bengkulu. It is a pleasure for us and the team that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive rating and review of the hotel with a great place and strategic location. We hope to see and serve you again in the near future. Sincerely, Oky Andri General Manager
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A child-friendly hotel with assistance to be able to share the same floor as parents, good service and comfortable for families, continue to improve the service, always be successful Santika Bengkulu
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing Hotel Santika Bengkulu. It is a pleasure for us and the team that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive rating and review of our child-friendly hotel and our services at Hotel Santika Bengkulu. We look forward to seeing you and serving you again in the near future. Sincerely, Oky Andri General Manager
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a***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
All in all fun and comfortable for the family, thank you Santika Bkl
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Accommodation's Reply
12 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. Thank you for taking the time to share your rating and review regarding the comfort and enjoyment of your stay at Hotel Santika Bengkulu. We look forward to seeing you and serving you again in the near future. Sincerely, Denny Wiryadhana General Manager
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W***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Breakfast was delicious. Lontong sayur is a signature breakfast dish.
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Accommodation's Reply
08 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. Thank you for taking the time to share your rating and review of the delicious food at Hotel Santika Bengkulu. We look forward to seeing you again soon. Sincerely, Denny Wiryadhana General Manager
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mei s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is very helpful
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Accommodation's Reply
02 Sep 2025
Dear Mrs. Mei s, Warmest greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. Thank you for taking the time to share your rating and provide a review of the friendly and helpful service from our Hotel Santika Bengkulu staff. We look forward to seeing you and serving you again in the near future. Sincerely, Denny Wiryadhana General Manager
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mei s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mrs. Mei s, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. Thank you for taking the time to share your rating and provide a review of the friendly and helpful service from our Hotel Santika Bengkulu staff. We look forward to seeing you and serving you again in the near future. Sincerely, Denny Wiryadhana General Manager
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A***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff and receptionists are friendly and prompt in serving, recommended for family holidays.
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Accommodation's Reply
02 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. Thank you for taking the time to share your rating and review our friendly and efficient service and for recommending Hotel Santika Bengkulu as your vacation destination. We look forward to seeing you again soon. Sincerely, Denny Wiryadhana General Manager
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Anita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
There are lots of snacks around the hotel, a short walk away is Solaria, across the street are Indomaret and Tomoro, the staff are all friendly, the rooms are comfortable, the breakfast menu is varied.
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Accommodation's Reply
21 Jul 2025
Dear Ms. Anita, Warmest Greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. It is a pleasure for us and the team that Ms. Anita enjoyed a pleasant experience with us. Thank you for taking the time to share your rating and review regarding the friendly staff, comfortable rooms, and varied food at Hotel Santika Bengkulu. We hope to see you again soon. Sincerely, Denny Wiryadhana, General Manager
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Comfortable and safe for family
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Accommodation's Reply
07 Jul 2025
Dear Mr./Mrs. A*A, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu. It is a pleasure for us and the team that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive rating and review of Hotel Santika Bengkulu as a comfortable and safe hotel for families. We hope to meet and serve you again in the near future. Sincerely, Denny Wiryadhana General Manager
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larissa a. v.
icon-Staycation
Staycation
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9.7
/10
Reviewed 16 week(s) ago
Hotel staff provides accurate and reliable information
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Larissa A. V., Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu. It is a pleasure for us and the Team to know that Mrs. Larissa enjoyed a pleasant experience with us. Thank you for taking the time to share the rating and provide positive comments especially regarding the service of the Hotel staff in providing information. We hope to meet and serve you again in the not too distant future. Best regards, Denny Wiryadhana General Manager
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O***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Clean hotel, friendly staff and a calm and pleasant atmosphere.
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Accommodation's Reply
17 Jun 2025
Dear Mr. / Mrs. O*i, Warm greetings from Hotel Santika Bengkulu. Thank you for taking the time to give a positive review and assessment of Hotel Santika Bengkulu. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us and especially for the review of the cleanliness of the hotel, friendly service and the calm and pleasant atmosphere at Hotel Santika Bengkulu. We hope to meet and serve you again in the not too distant future. Best regards, Denny Wiryadhana General Manager
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aditya a.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The food taste needs to be improved. The hotel staff needs more coordination and cooperation about procedures, especially earthquakes. Overall, I had a good experience while stayed at the hotel.
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Accommodation's Reply
02 Jun 2025
Dear Mr. Aditya A Warmest greetings from Hotel Santika Bengkulu Thank you very much for your time to give a review and share your personal experience during your stay at Hotel Santika Bengkulu. Your input regarding food taste and coordination & cooperation of our hotel staff is highly appreciated and had been shared to respective department for further improvement. We are indeed delighted to read that your overall experience was a pleasant one. Thank you for your attention and look forward to welcoming you back to Hotel Santika Bengkulu in the near future. Sincerely yours, Denny Wiryadhana General Manager
Arvin
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel staff is very professional, friendly and very helpful. Breakfast is complete and there are traditional Bengkulu foods. The taste and presentation of the food are beautiful.
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Accommodation's Reply
19 May 2025
Dear Mr. Arvin A, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share your rating and give positive feedback especially regarding our staff service and breakfast menu. We hope to meet and serve you again in the near future. Best regards, Denny Wiryadhana General Manager
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
Always stay here for business and vacation. Service is always excellent, staff is friendly and clean.
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2 people find it helpful
Accommodation's Reply
01 May 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu. Thank you for your positive review. It is a pleasure for us and the team to know that you enjoyed the friendly service from our staff, the clean hotel and the delicious taste of the food which has provided a memorable stay experience for you. We greatly appreciate your trust to return to stay at Hotel Santika Bengkulu. We will continue to strive to provide the best service and look forward to welcoming you on your next visit. Best regards, Denny Wiryadhana. General Manager.
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is friendly and the food is delicious.
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Accommodation's Reply
01 May 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu. Thank you for your positive review. It is a pleasure for us and the team to know that you enjoyed the friendly service from our staff and the delicious taste of the food that has provided a memorable stay experience for you. We greatly appreciate your trust to return to stay at Hotel Santika Bengkulu. We will continue to strive to provide the best service and look forward to welcoming you on your next visit. Best regards, Denny Wiryadhana. General Manager
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W***d
icon-Business
Business
icon-origin-TRAVELOKA
7.1
/10
Reviewed 23 week(s) ago
well.. living in the hospitality world is hard then choose ur hard. when checking in the process was comfortable and good even my 2 suitcases were brought and it was an extraordinary good experience in my opinion. But....... none of my requests were handled well. 1. I asked to be woken up at 4 there was no call or even a knock on the room I can assure you there was none. even my husband called the receptionist but nothing happened. maybe they thought they were joking. even though I had requested it when checking in. maybe the PIC was different I checked in around 7.30 2. ok this is optional but important. I was offered breakfast in take away. huft never mind bringing it, just ignored it like that thought I forgot there was a compliment of food. even though they were the ones who offered it. but back again. maybe the PIC was different overall. im not recommend santika bengkulu as ur hotel
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1 people find it helpful
Accommodation's Reply
07 May 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu and providing valuable feedback. We apologize for the inconvenience you experienced. The feedback you provided will be taken into consideration to improve our service and ensure that the incident you experienced will not happen again in the future. We hope to be able to serve you again at Hotel Santika Bengkulu. Best regards, Denny Wiryadhana. General Manager.
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Ady S. K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Nice place to stay in Bengkulu.
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Accommodation's Reply
23 Apr 2025
Dear Mr.Ady.S.K, Warmest greetings from Hotel Santika Bengkulu Thank you very much for taking time and effort to type your great review and share your personal experience during your visit to Hotel Santika Bengkulu. We are indeed delighted to read that you had a pleasant stay. Thank you for your trusting and we do look forward welcoming you back at Hotel Santika Bengkulu. Sincerely, Denny Wiryadhana General Manager
R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
A good hotel is a choice when coming to Bengkulu.
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Accommodation's Reply
11 Apr 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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R***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Fast check in. Not much interrogation. Friendly F.O.. Clean room. Plenty of places to eat outside the hotel. In town.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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F***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
OK. According to Santika hotel standards 👍
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Accommodation's Reply
09 Apr 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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Number of reviews per page
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