7.6
Pleasant
From 1,616 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.5

Location

7.9

Service and Facilites

7.6

People often mention about N3 Hotel Zainul Arifin
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Ambiance (18)
Bedroom (17)
Bathroom (17)
Distance to City Center (13)
Staff Friendliness (13)
Wifi (13)
Activity Option (11)
Accessibility (10)
Soundproof (10)
Hotel Area (9)
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Traveler Reviews N3 Hotel Zainul Arifin

Number of reviews per page
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40
Customer reviews
I***s
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6.3
/10
Reviewed 2 week(s) ago
not good, just enough, still not enough
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A***r
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Transit
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5.0
/10
Reviewed 2 week(s) ago
For those of you who want to experience staying in an animal enclosure, please book this hotel because it is designed for animals.
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A***o
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8.8
/10
Reviewed 3 week(s) ago
Hotel staff is friendly, rooms are nice, atmosphere is okay.
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1 people find it helpful
M***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
wifi only in the lobby which is nice
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D***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Dirty blanket with dirt stains
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1 people find it helpful
M***i
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Leisure
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8.3
/10
Reviewed 7 week(s) ago
For a 1 night transit stay, recommended, cheap price, strategic location, that's all. Hot AC, leaky bathroom, no hot water, no Wi-Fi.
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3 people find it helpful
D***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The toilet bowl is broken, the air conditioning is not cold, the atmosphere is scary
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2 people find it helpful
F***y
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Transit
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8.5
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly and helpful during the check-in process.
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L***y
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Business
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5.3
/10
Reviewed 9 week(s) ago
Sorry in advance. When I got home from this hotel, I had a cold and cough, the room's AC was no longer usable, the toilet door for showering was broken. The toilet for defecating had a broken button, the bed was a bit dusty, the room was quite big, but there were many shortcomings. Hopefully it can be better in the future.
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4 people find it helpful
A***a
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Leisure
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8.5
/10
Reviewed 10 week(s) ago
Comfortable, close to tourist attractions, affordable prices.
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2 people find it helpful
G***o
icon-origin-TRAVELOKA
5.3
/10
Reviewed 10 week(s) ago
Not recommended. 1. No towels provided, must bring your own. 2. No soap/bath amenities provided. 3. Comfort, security is naughty, when you come you are knocked on 3 times. 4. Staff does not meet hotel SOP, lack of attitude, smile.
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5 people find it helpful
I***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
All good, just the cleanliness is still lacking and having to ask for towels was not prepared in advance / not given at check in.
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D***y
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10.0
/10
Reviewed 13 week(s) ago
Strategic location, friendly prices, already a regular customer.
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D***s
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The stuffy room smells of cigarette smoke, lots of mosquitoes, clogged sink, leaking water, employees smoking in the hotel corridor.
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1 people find it helpful
C***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
The sink has no soap, the water can't be turned on, the towels must be mint. There is no preparation in the room.
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D***y
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Business
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10.0
/10
Reviewed 16 week(s) ago
Friendly staff, regular customers, spacious, comfortable rooms, strategic location.
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1 people find it helpful
R***n
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Staycation
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9.4
/10
Reviewed 20 week(s) ago
It was a great stay here.
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2 people find it helpful
M***d
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Great experience and accommodation! When we visit
1 people find it helpful
A***l
icon-origin-TRAVELOKA
7.2
/10
Reviewed 31 week(s) ago
Subject: Poor Hotel Conditions and Misleading Rating Dear Traveloka Team, I am writing to express my disappointment and frustration with my recent stay at N3 which was booked through your platform. Despite being listed as a 3-star hotel, the conditions were far below my expectations. The room was extremely dirty, with: - Bed bugs and stained bed sheets - Unhygienic washroom - Poorly maintained furniture - Leaks in the roof - Air conditioning that barely worked - Numerous mosquitoes inside the room Unfortunately, this was not an isolated issue, as I observed similar conditions in 3-4 other rooms. Due to these unacceptable conditions, I was forced to cut my 4-night stay short and move to another hotel after just two days. I rely on Traveloka's rating system to ensure a certain level of quality. In this case, the 3-star rating was misleading, and I hope you will take steps to reevaluate this hotel's rating. Thank you for your attention to this matter. Sincerely, [Your Name]
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4 people find it helpful
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Samsul R.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 32 week(s) ago
The toilet is broken, the sink water is dead, the AC is not cold and is noisy.
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1 people find it helpful
Accommodation's Reply
27 Dec 2024
Dear Value Guest, Thank you very much for your review of your stay at qnz hotel Jakarta. We are very happy that you enjoyed your stay at Qnz Hotel Jakarta and brought home the best memories. We look forward to welcoming you back in the near future at qnz hotel Jakarta. Thank you and warm regards. Dede. Cons Ecommerce
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