Bamboo Inn Hotel & Cafe

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Overall Ratings & Reviews Bamboo Inn Hotel & Cafe

Traveloka (2,868)
Other sources (5)
8.6
Very Good
From 2,868 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.5

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Staff Friendliness (56)
Accessibility (54)
Ambiance (53)
Surroundings (50)
Bedroom (47)
Taste (46)
Room Space (43)
Hotel Area (41)
Family Friendly (38)
Bathroom (38)
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Traveler Reviews Bamboo Inn Hotel & Cafe

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40
Customer reviews
Rolly A.
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9.4
/10
Reviewed 6 week(s) ago
The area is easily accessible, with both Harapan Kita Hospital and Dharmais Hospital nearby. There are plenty of food stalls around the hotel.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. Rolly A., Thank you for your 9.4 review and for your trust in choosing Bamboo Inn Hotel & Cafe. We are delighted to hear that the hotel's convenient location, proximity to Harapan Kita Hospital and Dharmasaya Hospital, and the variety of dining options around the hotel made your stay comfortable. We hope to welcome you back again! Sincerely, Indra Dharmawan Sumanna, General Manager
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A***s
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Medical
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9.7
/10
Reviewed 6 week(s) ago
It's fun. Being able to rest comfortably after a day in the hospital, accompanying family members who are hospitalized.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your kind review. We are glad to have provided you with a comfortable and peaceful place to rest during these difficult times. We wish your family members who are currently receiving treatment a speedy recovery and good health. If you require any assistance during your stay, please contact our team. We wish you good health and happiness!
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N***i
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Medical
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10.0
/10
Reviewed 7 week(s) ago
Room reservations on request, and location access close to everywhere.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your positive review and feedback. We are delighted to know that the room we provided met your needs and that our hotel's location made it convenient for you to get around during your stay. Your comfort and satisfaction are our top priority. We hope to welcome you back for your next stay!
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Verified Traveler
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6.7
/10
Reviewed 7 week(s) ago
The room often smelled bad, due to the sewage odor from the toilet. Even after flushing and closing the lid, the odor still filled the room. The large elevator was located too far inside, which was annoying since many training sessions were held near the elevator (outside the training room).
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
Thank you very much for your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly the unpleasant odor from the bathroom and the inconvenient elevator location due to training in the area. Your comfort is our top priority. Regarding the drain odor in the bathroom, we have instructed our technical team to conduct a thorough inspection and immediate repair of the drainage system to prevent this from happening again. Additionally, we are evaluating the airflow and management of the training area around the elevator to ensure convenient access for our guests. Your feedback is invaluable in helping us improve and enhance the quality of our service. We sincerely hope to welcome you back in the future for a more comfortable and enjoyable stay. Sincerely, The Hotel Management Team
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S***i
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Medical
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8.5
/10
Reviewed 8 week(s) ago
The staff helped me with my late check-in, it is quite strategic for my needs in the Slipi area, there are many food places around the hotel.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. S*i, Thank you for your 8.5 rating and your trust in choosing Bamboo Inn Hotel & Cafe. We are delighted to hear that our staff were very helpful during check-in, the hotel's convenient location, and the variety of dining options around the hotel made your stay even more enjoyable. We wish you good health! And we hope to welcome you back again. Sincerely, Indra Dharmawan Sumanna, General Manager
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asraf r.
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9.4
/10
Reviewed 9 week(s) ago
The hotel staff were friendly, kind, and very helpful because my father was sick while at the hotel, but they provided a car and the staff helped us get to the hospital.
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Accommodation's Reply
21 Oct 2026
Dear Mr. Asraf R., Thank you for your trust, your 9.4 rating, and your review of Bamboo Inn Hotel and Cafe. We hope you recover quickly and are in good health. We were honored to assist you and your family during your stay. Sincerely, Indra Dharmawan Sumarna, General Manager
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a***f
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8.8
/10
Reviewed 12 week(s) ago
The staff were kind, friendly, and very helpful during check-in and check-out. Thank you for helping my father when he was sick at the hotel.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. A*f, Thank you for your 8.8 review and for your trust in choosing Bamboo Inn Hotel & Cafe. We are delighted to know that the friendliness and assistance of our team during check-in and check-out made you feel comfortable. We hope you recover quickly and stay healthy. It was an honor for us to be able to assist your family during this time of need. Sincerely, Indra Dharmawan Sumanna, General Manager
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a***f
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8.8
/10
Reviewed 12 week(s) ago
The staff was very friendly and helpful during check-in and check-out. Thank you for helping my father during his illness.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. A*f, Thank you for your 8.8 review and for your trust in choosing Bamboo Inn Hotel & Cafe. We are delighted to know that the friendliness and assistance of our team during check-in and check-out made you feel comfortable. We hope you recover quickly and stay healthy. It was an honor for us to be able to assist your family during this time of need. Sincerely, Indra Dharmawan Sumarna, General Manager
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a***f
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The hotel staff was friendly, polite, and very helpful during check-in and check-out. They were also very helpful when my father suddenly became ill.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. A*f, Thank you for your 8.8 review and for your trust in choosing Bamboo Inn Hotel & Cafe. We are delighted to know that the friendliness and assistance of our team during check-in and check-out made you feel comfortable. We hope you recover quickly and stay healthy. It was an honor for us to be able to assist your family during this time of need. Sincerely, Indra Dharmawan Sumarna, General Manager
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asraf r.
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8.8
/10
Reviewed 15 week(s) ago
The staff are friendly and very helpful while at the hotel.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr. Asraf, Thank you for your 8.8 rating and for your trust in choosing Bamboo Inn Hotel and Cafe. We are delighted to know that the hospitality and assistance from our team throughout your stay made you feel comfortable. We wish you all good health. It was an honor for us to assist you when you needed it. Sincerely, Indra Dharmawan Sumarna, General Manager
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T***a
icon-Medical
Medical
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8.8
/10
Reviewed 18 week(s) ago
I've stayed here several times because it's very close to Harapan Kita Hospital and Dharmais Hospital. The service is good. During our stay, we were given a room with a weak AC. We complained and were immediately upgraded to a room with a very cold AC. Unfortunately, the hotel is still in the same condition as it was a few years ago. The towels are in disrepair, and the color has faded. The room area still looks the same as before, and the bathroom needs repair, especially the shower.
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2 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. T*a, Thank you for your 8.8 rating and trust in choosing Bamboo Inn Hotel & Cafe as your accommodation for your health check-ups at Harapan Kita Hospital and Dharmais Hospital. We apologize for any inconvenience regarding your room and bathroom. Your feedback is invaluable in helping us improve the quality of our facilities and services. We wish you good health and look forward to welcoming you again. Sincerely, Indra Dharmawan Sumanna, General Manager
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T***h
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8.5
/10
Reviewed 19 week(s) ago
Comfortable and clean, strategic location for all needs at Harapan Kita Hospital.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. T*h, Thank you for your 8.5 rating and positive review. We are delighted to hear that you were satisfied with the cleanliness and convenient location of Bamboo Inn Hotel & Cafe, especially in meeting your needs from Harapan Kita Hospital. We hope to welcome you back again! And we hope to continue providing you with a memorable stay. Sincerely, Indra Dharmawan Sumanna, General Manager
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F***i
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10.0
/10
Reviewed 20 week(s) ago
The place is comfortable, clean, and environmentally friendly. The staff is also friendly.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. F*i, Wow, thank you so much for your 10.0 rating and positive review! We are delighted that you were satisfied with the cleanliness and the friendliness of our staff. Bamboo Inn Hotel & Cafe is committed to maintaining cleanliness, creating a comfortable atmosphere, and being environmentally conscious. We hope to welcome you again. Sincerely, Indra Dharmawan Sumanna
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regia f. l.
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10.0
/10
Reviewed 21 week(s) ago
over all good very comfortable very close to the city center
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr. Regia F.L., Thank you for your perfect 10.0 review and for your trust in choosing Bamboo Inn Hotel and Cafe as one of the best accommodations in West Jakarta. We are committed to continuously improving the quality of our products, services, and cleanliness. We look forward to welcoming you again! Sincerely, Indra Dharmawan Sumarna, General Manager
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Doly S.
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10.0
/10
Reviewed 21 week(s) ago
The hotel is comfortable, close access to the hospital.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Ms. Dolly S., Thank you for your perfect 10.0 review and for your trust in choosing Bamboo Inn Hotel & Cafe as one of the best accommodations near Harapan Kita Hospital and Dharmas Hospital. We are committed to continuously improving the quality of our products, services, and cleanliness. We look forward to welcoming you again! Sincerely, Indra Dharmawan Sumanna, General Manager
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Boy M.
icon-Medical
Medical
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10.0
/10
Reviewed 23 week(s) ago
Strategic location, close to the toll road, all hotel staff are friendly, okay.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr. Boy M., Thank you for your perfect 10.0 review and for your trust in choosing Bamboo Inn Hotel and Cafe as your accommodation. With our excellent location in West Jakarta, we are committed to continuously improving the quality of our products and services with sincerity and maintaining cleanliness. We hope to welcome you again! Sincerely, Indra Dharmawan Sumarna, General Manager
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Boy M.
icon-Medical
Medical
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10.0
/10
Reviewed 23 week(s) ago
Security guards, cleaners, and friendly receptionists are available. The location is strategic and safe. There are many dining options available.
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Accommodation's Reply
21 Oct 2026
Dear Mr. Boy M., Thank you for your perfect 10.0 rating, positive feedback, and continued trust in choosing Bamboo Inn Hotel and Cafe as one of your accommodation options. With our excellent location in West Jakarta, we are committed to continuously improving the quality of our products, services, and cleanliness. We look forward to welcoming you again next time. We would be happy to recommend our legendary restaurant to you. Good luck! Sincerely, Indra Dharmawan Sumarna, General Manager
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Verified Traveler
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10.0
/10
Reviewed 26 week(s) ago
Strategic location, comfortable place, friendly staff, good cleanliness, close to Dharmais and Harkit Hospitals. Many food stalls nearby.
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Accommodation's Reply
21 Oct 2026
Dear Mr. G*t, Thank you for your perfect 10.0 review and for your trust in choosing Bamboo Inn Hotel & Cafe as your accommodation. With our excellent location near Harapan Kita Hospital and Dharmais Hospital, we are committed to continuously improving the quality of our products, services, and cleanliness. We sincerely hope to welcome you again in the future! Sincerely, Indra Dharmawan Sumanna, General Manager
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A***d
icon-Medical
Medical
icon-origin-TRAVELOKA
6.7
/10
Reviewed 28 week(s) ago
Access to room 324 is a bit hidden. The bathroom door suddenly locked. Luckily, I was already out so I could call the staff. Otherwise... 🙁☹️
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. A*d, Thank you for your feedback. We apologize for the inconvenience regarding access to room 324 and the bathroom door issue. We have been informed of this matter and will investigate immediately to improve guest safety and comfort. We hope you will return to experience the changes and an even better stay. Sincerely, Indra Dharmawan Sumanna, General Manager
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Hidayat H.
icon-Medical
Medical
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9.7
/10
Reviewed 28 week(s) ago
The staff & especially the security were very helpful... Josss, thank you, next time you have an event in Jakarta, stay here again... 👍🤗
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Mr. Hidayat H., Thank you for your near-perfect rating of 9.7, your positive review, and for your trust in choosing Bamboo Inn Hotel and Cafe again. We are delighted that you felt comfortable with the friendly service of our staff. We are committed to continuously improving the quality of our products and services, as well as maintaining cleanliness. We hope you will return to Jakarta soon and stay with us again. Sincerely, Indra Dharmawan Sumarna, General Manager
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Number of reviews per page
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