Overall Ratings & Reviews Palace Hotel Cipanas

Dear Guest, Good Morning, Mr./Ms. D*y. Thank you very much for your trust and for always choosing us as your place to stay every time you visit Puncak. We are very happy to be a part of your vacation moments. We look forward to your next visit, we hope it will always be enjoyable. Sincerely, Management of Palace Hotel Cipanas.

Dear Guest, Good morning, Sir ABDI L. Thank you for your review and recommendation! 😊 We are delighted to learn that our facilities, such as the playground, billiards, swimming pool, mini zoo, fitness center, and spa, provided a pleasant experience for you and your family. We will continue to strive to provide the best service to make every moment of your stay even more memorable. See you again on your next visit. Best regards Management of Palace Hotel Cipanas

Dear guest, Good morning, Mr./Ms. R*i. Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at our hotel, especially with the stunning views. We will continue to strive to maintain the quality of service to ensure that every visit is always enjoyable. See you again on your next visit. Best regards, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Ms. Zahra A. Thank you for your review and trust in staying with us. We are pleased to hear that the friendliness of our staff left a positive impression on you. We apologize for the inconvenience during the check-in process, which took longer than expected. We will pass this feedback on to the relevant team for future evaluation and improvement. We hope to welcome you back with even better service. Sincerely, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Madam. Thank you for sharing your pleasant experience with us! We are delighted to hear that you enjoyed our dishes, especially in the evening. Feedback like this really motivates our team to continue to maintain the quality of taste and service. We look forward to your next visit, hopefully it will be even more memorable! Sincerely, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Madam. Thank you for your positive review! We are pleased to know that you were satisfied with the cleanliness and size of the room, as well as the price we offer. We hope this pleasant stay will encourage you to return to us on your next visit. Sincerely, Management of Palace Hotel Cipanas

Dear Guest, Good afternoon Mr./Ms. G*g. Thank you very much for your positive review! We are very pleased to know that you felt comfortable during your stay with us, and were satisfied with the friendliness of the staff and the cleanliness of the place. Your review motivates our team to continue providing the best service. We look forward to welcoming you back again in the future. Best regards, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Mr./Ms. D*y. Thank you very much for staying with us again and for your positive review. We are very happy to know that you and your family always felt comfortable during your stay here. Regarding the feedback regarding the swimming pool, we really appreciate it and will use it as an evaluation material for future facility renovations. We look forward to your next visit and hope your next stay will be even more enjoyable. Best regards, Palace Hotel Cipanas Management

Dear guest, Good afternoon, Mrs. Fitri A. S. P. Thank you for your review. We are very happy to hear that you and your family felt comfortable during your vacation at our hotel. Providing a pleasant stay for the whole family is our pride. We look forward to welcoming you and your family back again soon! Best regards, Management of Palace Hotel Cipanas

Dear Guest, Good Morning, Mr./Ms. s*i. Thank you for your review and feedback. We apologize for any inconvenience you may have experienced regarding check-in time. Our standard check-in time is 4:00 PM WIB, to ensure the room is cleaned and prepared as best as possible for the comfort of the next guest. However, we greatly appreciate your feedback and will consider improvement options such as early check-in if possible in the future. We hope to have the opportunity to welcome you back and provide an even better experience. Sincerely, Palace Hotel Cipanas Management

Dear Guest, Good morning, Mr. Henry F. T. Thank you for taking the time to provide us with your valuable review and feedback. We apologize if the facilities provided did not meet your expectations. We have noted your feedback regarding equipment that needs to be replaced, and we are currently in the process of evaluating and planning facility updates to improve guest comfort. We greatly appreciate your concern, and we hope to welcome you back for an even better experience in the future. Sincerely, Management of Palace Hotel Cipanas

Dear Guest, Good morning, Mr./Ms. C*ke. Thank you very much for your positive review! We are very happy to hear that you and your family, especially the children, felt at home during your stay with us. Regarding your feedback regarding the food variety, we greatly appreciate it and will share it with our culinary team for future evaluation and development. We hope to welcome you back with a more satisfying experience. See you on your next visit! Sincerely, Palace Hotel Cipanas Management.

Dear Guest, Good afternoon Mr./Mrs. R*i. Thank you for taking the time to give us a positive review. We are very pleased to know that you felt comfortable during your stay, from the warm welcome of our staff to the spacious and cool atmosphere of the room. We also appreciate your feedback regarding the condition of the bedsheets and towels. This kind of feedback is very valuable for us to continue to improve the quality of our services and facilities. We will immediately follow up with the relevant team to make the necessary updates. We hope to welcome you back in the near future with an even better experience. Best regards, Palace Hotel Cipanas Management.

Dear Guest, Good afternoon Mr. Opan F. We are pleased to know that overall you were satisfied with your stay at our hotel. We apologize for the delay during the check-in process nearing 16:00. This is our concern to continue to improve the efficiency of our services in the future. We look forward to welcoming you back with a better experience. Sincerely, Management Palace Hotel Cipanas

Dear Guest, Good afternoon Mr./Mrs. e*a. We are very happy to know that you enjoyed your vacation at Palace Hotel Cipanas and felt that everything was okay. This kind of support means a lot to us, and we will certainly be happy to welcome you back in the future. See you on your next vacation! Best regards, Palace Hotel Cipanas Management

Dear guest, Good afternoon Mr./Mrs. c*a. Thank you for your review and feedback. We are pleased to know that you appreciate the overall quality of our hotel. Regarding the atmosphere of the corridor at night, your feedback is highly appreciated and will be our evaluation material to create a warmer and more comfortable atmosphere in the future. Hopefully we can welcome you back with a more pleasant experience. Best regards,. Palace Hotel Cipanas Management.

Dear Guest Good afternoon sir/madam F***i Thank you for taking the time to give a review. We apologize if your experience has not been as expected and you feel there is nothing special during your stay. Your input means a lot to us to continue to improve the services and facilities we provide. We hope to welcome you back on another occasion, with a more memorable experience. Best regards Managament Palace Hotel Cipanas

Dear guest. Good afternoon Mr./Mrs. A*r. Thank you very much for sharing your experience staying with your family at our property. We are very happy to hear that you enjoyed the facilities available, from the playground, mini cinema for children, to the mini zoo which is a favorite of many families. We are also happy to know that your room is comfortable and cool, even without having to turn on the AC. Positive feedback like this means a lot to us and is a motivation to continue providing the best service for all guests, especially families who want to enjoy quality time together. We look forward to your and your family's return visit on another occasion! Best regards, Palace Hotel Cipanas Management.

Dear guest. Good afternoon Mr./Mrs. a*i. Thank you for taking the time to provide a review. We apologize for the inconvenience you experienced during your stay, especially regarding the comfort of the bed, the cleanliness of the sheets, and the variety of food we provide. Your input is very valuable to us, and we will immediately follow up with the housekeeping and kitchen teams so that we can make improvements in the future. We always try to improve the quality of service and facilities for the comfort of our guests. We hope that in the next opportunity we can provide a better experience. Thank you for your visit. Best regards. Palace Hotel Cipanas Management

Dear guest. Good afternoon Mr./Mrs. t*a. Thank you for taking the time to provide a review. We are very sorry to hear that your experience at our property did not meet your expectations. Your feedback regarding the condition of the room, cleanliness, comfort of the bed, and facilities such as the bathtub are very important to us and will be followed up with the relevant team for improvements. We also apologize if the quality of the food did not meet your expectations. We continue to strive to improve our service standards and facilities in order to provide a better stay experience in the future. Once again, we apologize for the inconvenience you experienced and greatly appreciate your feedback as material for our evaluation. If you would like, we are very open to further discussion so that we can follow up on this matter better. Best regards. Palace Hotel Cipanas Management.