Overall Ratings & Reviews Serela Waringin

Strategic location because it is in the middle of the city. Easy to go everywhere. The staff and service are all friendly, from the front desk to the toppppp humble. But I really like the rooms, many of which look worn out and no longer suitable. Prefer to be updated.. The bed sheets are dull, even the pillow filling is flat, it feels really uncomfortable. Sitting on the carpet immediately makes it itchy and bumpy. The kettle & glass look dusty huhu. I know why this hotel's rate is cheap but now there are many cheap hotels with good facilities too. Is there no intention of updating the hotel facilities? I really like it because Serela already has a name. Will come back here again because the staff service is really good. But if you think about the facilities, no if there are no improvements.

This is really a dud, as written in the review, the hotel is really lacking in maintenance. The bed sheets have stains, the blanket has blood stains. Stayed for 3 nights without being changed. I want to complain, it seems there are already too many complaints from the start, the AC is not cold, the bathroom water is not warm, the room is dirty and smells, small cockroaches come out and there are also duds appearing on the edge of the bed and there are also some crawling on the walls.. booked 6 rooms, only 1 room was safe, the remaining 5 are duds 🥲

The hotel staff is friendly, the location is strategic, only the cleanliness of the room needs attention.

The hotel area is nice, close to the mall, lots of food stalls, next to Indomaret, it's really convenient. I want to go there again when I'm on vacation.

The breakfast is delicious, the room is okay

Friendly staff. Location close to the station

Sorry, I can only give a score of 6/10 & the hotel needs to be revitalized immediately, because it is no longer worthy of being called a 3 star hotel.

Even though the room is nice, it's quite good for the price. But the carpet is a bit less clean. The water has trouble from 7 pm to 2 am so it's off and can't be used. The AC in some rooms is hot. The breakfast crew is lacking. Always lacking cutlery.

The hotel is nice but poorly maintained, the rooms are not very clean and there are lots of mites on the mattress, the service is friendly and hospitable, hopefully it can be better.

worst hotel ever, room full of small cockroaches, really disgusted and amazed 🥲

Just a standard room, for a room around 300 in downtown Bandung. But the inside is not very clean.

According to the price, there is a price for quality. Order 3 rooms, 1 of which had a problem with the AC not working, the room smelled.

The hotel staff is friendly, the security guards are very helpful.

Not good, dirty floor carpet, peeling walls, smelly pillows, dusty, TV is tingling, bad WiFi, if the service is friendly, it's good enough

The wall needs to be repainted. The TV antenna signal is very bad, and many channels are not detected. As for the shower, the water is fine. The location is also close to a mall and has many street food options nearby.

Overall the room facilities are okay, the service is fast and okay, but why isn't the water hot?

[Engaging opening lines][Tell us about your stay] ]Atmosphere/Facilities: [Describe the hotel's atmosphere and facilities] ]Food: [Share your thoughts about the food provided] ]Staff Assistance: [Tell us about your experience with the hotel staff] ]Highlights: [Mention things that made your stay special] ]Price: [Give your thoughts about the value for the price paid] ]Location: [Describe the location of the hotel, e.g. strategic location close to.]

From the room you can see the temple. Quite comfortable. But the bathroom at 330 the glass door can't be closed. And there are ants in the gaps in the walls. The dining equipment at 8 o'clock was finished. There was a lot of dirt on the carpet. Maybe next time we should pay more attention to cleanliness

The food is lacking in my opinion….

The hotel lacks deep cleaning, especially the bathroom, the room is still dirty and smells musty. The baby crocoach came out of the bathroom 🫣🫣