I checked in in the afternoon, the security guard felt sorry for him, he had to arrange the outside himself, so it was difficult for us to park because the parking lot was narrow and there was no one to direct us🫤 because they need 2 security guards for each shift..
there was no bellboy, I had to wait for the security guard, while the security guard was already busy taking care of the outside, he still had to deliver the goods to the room, but in the end it wasn't the security guard who delivered them, there was someone else..
I ordered 2 rooms, 1 of which was safe, clean and fragrant, the second room, room 301, had just been opened and it smelled really bad of cigarettes, it smelled really bad even though I sprayed it with perfume, it still smelled of cigarettes until we asked the guy to deliver the goods, this room smelled of cigarettes, he said yes, report it to the receptionist, he said this is a non-smoking room haha sis, come here and check my room🫤 the person who checked the room called us, we emphasized that this room smelled of cigarettes and it wasn't us who smoked..
when I was getting clothes, suddenly someone passed by, a child cockroach😭😵💫😓
the bathroom door likes to get stuck when opened fully, it's hard to close, if forced, it will fall off😓
the roller blind can't be pulled😓
this happened in room 301, room 305 is safe, no problems..
I've stayed at Citradream more than 3 times and this is the most unpleasant experience and I have to say so that there are improvements so that in the future Citradream can be better.
thank you