8.1
Very Good
From 1,635 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.8

Location

8.2

Service and Facilites

8.1

People often mention about The Kubu Hotel
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Staff Friendliness (31)
Ambiance (27)
Bedroom (25)
Bathroom (24)
Surroundings (23)
Room Space (23)
Accessibility (22)
Wifi (22)
Distance to City Center (21)
Hotel Area (21)
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Traveler Reviews The Kubu Hotel

Number of reviews per page
20
40
Customer reviews
T***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 hour(s) ago
Good hotel with good experience. The workers are so thoughtful and fast response.
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B***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
quite good but the shower is small
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B***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
Dirty and smelly room, poor maintenance, not in accordance with Traveloka's recommendations
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P***i
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Unfortunately, when I was there, the hotel was under renovation, so I couldn't swim. So far, the crew service is very friendly. Unfortunately, if we call an online taxi, it's really difficult because the hotel is located in a small alley. So, I have to walk to the end of the alley (main road) so I can be picked up
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4 people find it helpful
D***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Stayed for 4 nights, the room was not cleaned at all and the sheets were not changed. When checking in, we were told that there was no TV, they only said that the swimming pool was being renovated. The staff were friendly but did not help carry customer's belongings and we had to go upstairs using the stairs.
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3 people find it helpful
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Too bad the pool is under renovation. 🥺
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2 people find it helpful
W***y
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
got room no 204, Traveloka should have probably stated that there was a renovation going on... I just got the renovation info after I booked... I thought it wouldn't be too disturbing, but it turns out the room was right in the place that was being renovated, if it was for a girl it would definitely be uncomfortable because even though it was covered with curtains, the workers were all guys... it was kind of annoying... wifi was okay, the room was quite clean, TV couldn't be used at all, the bathroom smelled like something was dripping from above, location was okay
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Accommodation's Reply
21 May 2025
We are truly sorry to hear that your experience during your stay at our Hotel did not meet your expectations. Please accept our sincere apologies if you felt that your comfort was neglected during your stay. We will take this as an improvement for our service to be better in the future. We greatly appreciate your review and hope to have the opportunity to provide you with a better experience in the future. Thank you :)
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Vio R. P. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 9 week(s) ago
So sad, I deliberately chose a room with a pool view. When I got there, it turned out to be under renovation. The front of the room was covered with plywood. Even though my child was excited to swim. There was no notification. Bad experience. The slightly fat receptionist was kind and very friendly.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Hello Vio, thank you for taking the time to provide good feedback for our hotel, your feedback will be gladly received as a consideration for our guest satisfaction in the future while staying at The Kubu Hotel. Hopefully we can provide more comfort in the future and wait for you to choose us again as your vacation spot.
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Highly recommended, this hotel is in the city center.
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2 people find it helpful
Accommodation's Reply
12 May 2025
Thank you very much for taking your time to leave a detailed review of our hotel as your kind review means a lot to us! We are very happy to know that you enjoyed your stay at our hotel and look forward to seeing you come and stay again at The Kubu Hotel😊
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a***a
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Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 10 week(s) ago
staff very friendly, it mention online they have swimming pool but under renovation, and without confirmation, since its on under renovation, so quite dusty and dirty, room a bit damp, has not been re paint for awhile
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Accommodation's Reply
09 May 2025
Warm greetings and thank you for providing detailed feedback regarding our hotel, with the situation of our hotel which is currently under renovation, of course some situations are very disturbing to the comfort of guests while staying with us, please accept our apologies if your comfort is disturbed, we will give you a good impression on another occasion with us.
U***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staffs are friendly and accommodating.
3 people find it helpful
Accommodation's Reply
08 May 2025
Thank you very much for taking your time to leave a detailed review of our hotel as your kind review means a lot to us! We are very happy to know that you enjoyed your stay at our hotel and look forward to seeing you come and stay again at The Kubu Hotel😊
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c***a
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
The hotel is nice and comfortable, but unfortunately the pool cannot be used, because it is under renovation.
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Thank you very much for taking your time to leave a detailed review of our hotel as your kind review means a lot to us! We are very happy to know that you enjoyed your stay at our hotel and look forward to seeing you come and stay again at The Kubu Hotel😊
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Franz A. A. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Staff are all friendly and helpful. The room we stayed at is clean and although the pool area is under renovation, the whole place is well maintained. No pests and smells good. We we're as excited to go back to our hotel after an exhausting tour, thank you for making our vacation memorable and stress free, kubu hotel.
3 people find it helpful
Accommodation's Reply
02 Apr 2025
Hallo Franz, Thank you so much for taking the time to leave such a detailed and beautiful review for our Hotel as your kind words truly mean the world for us! We are thrilled to know you loved to stay in our Hotel and really hope to see you soon at The Kubu Hotel😊
A***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
Very late check-in but the front desk staff still welcomed us warmly.
3 people find it helpful
Accommodation's Reply
02 Apr 2025
Hallo A***s, Thank you so much for taking the time to leave such a detailed and beautiful review for our Hotel as your kind words truly mean the world for us! We are thrilled to know you loved to stay in our Hotel and really hope to see you soon at The Kubu Hotel😊
Amita
icon-origin-TRAVELOKA
6.0
/10
Reviewed 19 week(s) ago
The hotel is not like the photo, it is under renovation, but the downside is that the toilet is clogged, you have to borrow the toilet downstairs to defecate 😌 there are no towels or soap
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4 people find it helpful
Accommodation's Reply
03 Mar 2025
Warmest greetings from The Kubu Hotel. Thank you for your extraordinary assessment of us. We will always improve our quality and service for you and other guests Looking forward to hearing your reservation again. Best regards The kubu hotel
P***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 21 week(s) ago
The hotel room was dark, no lights on the balcony. The door was hard to open and close. It was hot during the day because it only used a fan and there was construction next to it so it was noisy and dusty. The receptionist was kind (+) willing to show me the way when I got lost. The bathroom water was very small, the shower was not satisfying.
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3 people find it helpful
Accommodation's Reply
21 Feb 2025
Warmest greetings from The Kubu Hotel. Thank you for your extraordinary assessment of us. We will always improve our quality and service for you and other guests Looking forward to hearing your reservation again. Best regards The kubu hotel
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Recommendations near Kuta Beach on foot
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3 people find it helpful
Accommodation's Reply
08 Feb 2025
Warmest greetings from The Kubu Hotel. Thank you for your extraordinary assessment of us. We will always improve our quality and service for you and other guests Looking forward to hearing your reservation again. Best regards The kubu hotel
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Close to Kuta beach, can walk
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1 people find it helpful
Accommodation's Reply
08 Feb 2025
Warmest greetings from The Kubu Hotel. Thank you for your extraordinary assessment of us. We will always improve our quality and service for you and other guests Looking forward to hearing your reservation again. Best regards The kubu hotel
Hermidah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Enjoyed staying here close to the beach and mall
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1 people find it helpful
Accommodation's Reply
01 Feb 2025
Warmest greetings from The Kubu Hotel. Thank you for your extraordinary assessment of us. We will always improve our quality and service for you and other guests Looking forward to hearing your reservation again. Best regards The kubu hotel
k***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 24 week(s) ago
Honestly, the hotel services are great and cool, very helpful. It's a bit unfortunate if the quality of the rooms is starting to look old vibes. There are many rusty and yellowed walls. Just a suggestion, maybe all the details in each room can be renewed.
3 people find it helpful
Accommodation's Reply
04 Feb 2025
Warmest greetings from The Kubu Hotel. Thank you for your extraordinary assessment of us. We will always improve our quality and service for you and other guests Looking forward to hearing your reservation again. Best regards The kubu hotel
Number of reviews per page
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40