Overall Ratings & Reviews Grand HAP Hotel

Traveloka (6,858)
Other sources (3)
8.6
Very Good
From 6,858 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about Grand HAP Hotel
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Distance to City Center (188)
Staff Friendliness (174)
Variety (174)
Bedroom (170)
Taste (154)
Accessibility (151)
Family Friendly (149)
Room Space (144)
Ambiance (141)
Bathroom (133)
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Traveler Reviews Grand HAP Hotel

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40
Customer reviews
Arif K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 hour(s) ago
The hotel is quite close to the city center. Every Sunday morning, it's just a short walk to the CFD. Luckily, I chose a family room so I didn't need an extra bed. Parking is limited in front, but there is a valet service behind the hotel. Food refills are needed to accommodate more guests. Overall, everything is fine.
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Haryono
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Breakfast is varied and delicious, close access to everywhere.
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Pia R. P.
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
I have stayed at the HAP Hotel family room many times and have always been satisfied.
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I***n
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 week(s) ago
The food is delicious, the place is clean, and the parking attendants are friendly.
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A***i
icon-Business
Business
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8.8
/10
Reviewed 2 week(s) ago
Strategic location, convenient access to everything. If you're looking for a good meal, there are plenty of culinary options nearby.
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Elly S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Room service was fast. I booked two rooms, and the family room for the kids had a hot AC. Calling room service took less than 5 minutes to fix. Thank you, Grand Hap, for your excellent service.
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Good service, very helpful staff, check-in and check-out process was very fast. This hotel has a swimming pool and fitness area, as well as a playground for children. As a suggestion for the hotel, the swimming pool should be assigned a guard to make children safer and require them to wear swimsuits. Give a warning if they don't use it. When my child was going to swim, there were two adults who were just soaking without wearing swimsuits. The food is very varied and delicious. Please improve the cleanliness of the cutlery. Good hotel with affordable price, with easy access to everywhere. Thank you. Always success.
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A comfortable hotel and highly recommended for those traveling to Solo. The staff are friendly and helpful, and the service is excellent.
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Accommodation's Reply
20 Aug 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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h***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
To CFD Solo is just a few steps away👍
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Accommodation's Reply
20 Aug 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I always stay here when I'm bored in Semarang. The staff is awesome! The food is varied. The strategic location makes it perfect for CFD 😍
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Accommodation's Reply
20 Aug 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the rooms are clean, and the location is excellent. It's well worth the price and its 4-star rating.
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Accommodation's Reply
11 Aug 2026
Thank you for choosing Grand Happ Solo Hotel as your guest. We sincerely hope you will have the opportunity to stay with us again. Sincerely, The Management Team
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E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The breakfast is the overall champion, right in front of CFD, and the lobby is super fragrant.
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Accommodation's Reply
11 Aug 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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Yuli I. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Spacious, comfortable rooms, strategic location, close to the mall. On Sunday mornings, there's a CFD in front of the hotel, making it a great choice for a holiday in Solo.
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Accommodation's Reply
07 Aug 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly and the process is quick. There are two swimming pools, one for children.
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Accommodation's Reply
05 Aug 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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sukarsih a. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was a wonderful place to stay in.
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Accommodation's Reply
31 Jul 2026
Thank you very much for choosing Solo Grand Harp Hotel. We sincerely hope to welcome you back again. Thank you. Sincerely, The Hotel Management Team
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Ayu W. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff are very friendly and can explain and answer questions well, politely, and courteously. The place is comfortable, clean, and offers plenty of photo spots. The food served is also varied.
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Accommodation's Reply
23 Jul 2026
Thank you very much for choosing to stay at Solo Grand Hap Hotel. We sincerely hope to welcome you back again. Thank you. The Hotel Management Team
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The location is strategically located in the city center, and the atmosphere is very pleasant. The air conditioning, however, isn't cold enough. Breakfast is delicious and offers a wide variety.
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Accommodation's Reply
23 Jul 2026
Thank you for choosing to stay at the Grand Happ Solo Hotel. We apologize for any inconvenience you may have experienced during your stay. We will investigate your complaint immediately. On behalf of the management, we once again offer our deepest apologies. We hope you will have a pleasant stay at the Grand Happ Solo Hotel again. Sincerely, The Management
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Haryono
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are clean and spacious, the food is delicious and varied, and the staff is friendly.
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Accommodation's Reply
23 Jul 2026
Thank you for choosing Grand Happ Solo Hotel as your guest. We sincerely hope you had a pleasant stay and that you will return to Grand Happ Solo Hotel again. Sincerely, The Management Team
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Haryono
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Staff service, spacious and clean rooms, suitable for family stays.
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Accommodation's Reply
23 Jul 2026
Thank you for choosing Grand Happ Solo Hotel as your guest. We sincerely hope you had a pleasant stay and that you will return to Grand Happ Solo Hotel again. Sincerely, The Management Team
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Isna L. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is my second stay here. It's clean, the food is delicious, and the staff is friendly.
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Accommodation's Reply
23 Jul 2026
Thank you for your trust and for choosing Grand Hap Solo Hotel for your stay. We sincerely hope you will have the opportunity to stay at Grand Hap Solo Hotel again. Sincerely, The Management
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Number of reviews per page
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