I booked a room with a bathtub on Traveloka, but when I checked in I was given a room without a bathtub, when I asked the receptionist she said that was true and gave many reasons, I also felt like I booked a big bed but got a small one, I asked to move rooms but the reason was full, even though the parking lot was empty and the hotel looked very quiet, I paid almost 700 thousand even though I was given a room that was not suitable, I intended to stay there so I could see the city view but instead I got a roof view, I was really disappointed