Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day! Sincerely, Risa Pahlevi, Director of Operations