8.9
Very Good
From 4,884 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

9.0

People often mention about Golden Palace Hotel Lombok
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Taste (308)
Variety (303)
In-house Restaurant (299)
In-room Dining (292)
Price (286)
Room Space (210)
Staff Friendliness (207)
Distance to City Center (204)
Bedroom (203)
Ambiance (201)
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Traveler Reviews Golden Palace Hotel Lombok

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40
Customer reviews
Vivie Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious and fresh.
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Bernadetha a. p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Staying at the Golden Palace was comfortable. The staff was friendly and helpful, and check-in and check-out were quick. The rooms were spacious, and the amenities were complete and functioning well.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Mrs. Bernadetha a. P. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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w***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Spacious room, ok facilities, ok food
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. w*u. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable and clean. I've stayed there twice.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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Mujiburrahman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
A pleasant choice of accommodation 👍
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. Mujiburrahman. Warmest greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest regards, Reeza Pahlevie. Director of Operation.
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d***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Awesome and recommended!! On July 5th, my family and I vacationed at the Lombok Golden Palace. Check-in was easy, the price was affordable, the service was friendly, and the facilities were complete. My wife really enjoyed the food. Ambiance/Amenities: The room was cool, complete with air conditioning, a work desk, and a view of Mataram city, including the sunrise on the eastern horizon. Food: The food was complete, my wife loved it, and my kids were free to choose their meals. Staff Assistance: When I forgot my elevator key, the staff helped me access it. Highlights: I loved the view of Mataram city from the top floor. Price: Affordable. Location: Easily accessible on the main road in Mataram.
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Accommodation's Reply
09 Jul 2025
Dear Mr./Mrs. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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m***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A very pleasant hotel, if you go to Lombok you must go to this hotel.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. m*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Enjoyed everything.. Friendly.. Food is okay.. Food variety is okay.. Spacious room..
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. L*a. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best hotel in town and the food variety was amazing
2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear, Mr/Mrs. T***a Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation
p***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
easy check in, friendly & very helpful staff, delicious & varied food. clean room, hot water & AC works well, tv has many channels. too bad haven't had the chance to try the swimming pool. please often release cheap prices during holidays....
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Accommodation's Reply
08 Jul 2025
Dear Mr/Mrs p*a. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Hermandianto
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 week(s) ago
I've stayed for 2 nights and have booked to stay for the 3rd night for the same room, but instead asked to move rooms. It's very uncomfortable when you are traveling but suddenly get a message that you have to move from the room you are occupying.
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Accommodation's Reply
08 Jul 2025
Dear Mr. Hermandianto. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. We apologize for the inconvenience you experienced. We will try to improve our service so that similar incidents do not happen again. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Astuti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, the food is all delicious, definitely recommended and will be one of my destinations if I visit Lombok again😍
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Astuti. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
safe and quiet, I like the gym and swimming pool and I like the atmosphere
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. ke*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The food is delicious, the menu is quite complete, the cleanliness of the room and hotel area is also good. Thank you.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. I*m. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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B***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything was as expected.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. B*n. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Marta N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable atmosphere, complete facilities, and a good restaurant
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Marta N. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Ikhwan A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
friendly staff with the best service
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Ikhwan A. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Finda M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Ambiance/Facilities: peaceful ambiance, quite complete facilities Food: limited variety but tasted good Staff Assistance: friendly and helpful staff Highlights: pretty sunset at the rooftop 🌅🧡 Price: value for money Location: quite strategic, easy to find food around the hotel
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Accommodation's Reply
20 Jun 2025
Dear, Mr/Mrs. Finda M. Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Recommended.. Friendly staff, clean room..
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. A*n. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***L
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Fix and check on guests who have not eaten with the available food supplies, guests are still there, the food has run out. If the service and others are good.👍
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. L*L. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Number of reviews per page
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