Grand Tjokro Jakarta

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Overall Ratings & Reviews Grand Tjokro Jakarta

Traveloka (9,591)
Other sources (71)
8.3
Very Good
From 9,591 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about Grand Tjokro Jakarta
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Staff Friendliness (173)
Bedroom (168)
Ambiance (147)
Distance to City Center (138)
Bathroom (138)
Room Space (129)
Hotel Area (125)
Accessibility (123)
Taste (112)
Variety (109)
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Traveler Reviews Grand Tjokro Jakarta

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40
Customer reviews
D***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 15 hour(s) ago
So far, the room is comfortable, the toilet is clean, and the toiletries are complete. It might be an option for another stay.
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Anthony S.
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
First time here. The staff is very friendly.
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Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for choosing Grand Joro Hotel Jakarta as your first choice of accommodation. We are delighted to hear that you were impressed with the warm and sincere service from our staff throughout your stay. Warm and genuine service is our commitment to every guest. We hope that this first stay was a positive experience for you and that you will return to stay with us again in the future. Sincerely, The Management Team, Grand Joro Hotel Jakarta
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Agus S.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Suitable for staycation with family
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our hotel is a wonderful place for family vacations. Comfort and quality time with family are the experiences we strive to provide to all our guests. We hope to welcome you and your family back again next time for an even more enjoyable vacation. Sincerely, The Management Team, Grand Joro Jakarta Hotel
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L***a
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff was friendly, and check-in was quick. However, please ensure the room amenities include soap, shampoo, towels, a bath mat, and a hot water kettle. Don't forget to provide paper and a pencil near the telephone.
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for staying at Grand Sogor Jakarta and for sharing your valuable feedback. We are delighted to hear that you enjoyed our friendly and helpful staff, as well as the quick check-in process. We apologize for any issues you may have encountered regarding the amenities in your room. We have informed our housekeeping team about your comments regarding the bathroom amenities, towels, carpet, electric kettle, pen, and notebook, and we will promptly work to improve them to ensure your greater comfort during your next stay. Your valuable feedback is a valuable resource for us in improving our services. We look forward to welcoming you back to Grand Sogor Jakarta for another comfortable and enjoyable stay. Thank you, The Management Team, Grand Sogor Jakarta.
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A***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It was nice staying here. However, it does take a bit of time for the room to be cold enough to my preference. The hotel is located right to the main road, so, accessibility is not a big problem.
1 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for sharing your experience and for choosing Grand Tjokro Jakarta for your stay. We are delighted to know that you had a pleasant time with us and found our location convenient and easily accessible from the main road. We also appreciate your feedback regarding the room temperature. Please accept our apologies for the inconvenience caused. Your comment has been shared with our engineering team to ensure that the air conditioning system is functioning optimally and reaches the desired temperature more efficiently. We truly value your feedback as it helps us improve our service quality. We look forward to welcoming you back to Grand Tjokro Jakarta for an even more comfortable stay in the future. Warm regards, Management Grand Tjokro Jakarta
m***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very strategic location, affordable price
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Accommodation's Reply
04 Feb 2026
Thank you for your review. We are glad to hear that you found Grand Tjokro Jakarta's location convenient and the prices reasonable. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back in the future.
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m***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very strategic location, affordable price.
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2 people find it helpful
Accommodation's Reply
04 Feb 2026
Thank you for your review. We are glad to hear that you found Grand Tjokro Jakarta's location convenient and the prices reasonable. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back in the future.
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m***l
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8.5
/10
Reviewed 3 week(s) ago
Very strategic location, affordable price.
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Accommodation's Reply
04 Feb 2026
Thank you for your review. We are glad to hear that you found Grand Tjokro Jakarta's location convenient and the prices reasonable. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back in the future.
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m***l
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8.5
/10
Reviewed 3 week(s) ago
Very strategic location, affordable price
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Accommodation's Reply
04 Feb 2026
Thank you for your review. We are glad to hear that you found Grand Tjokro Jakarta's location convenient and the prices reasonable. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back in the future.
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m***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very strategic location, affordable price.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Thank you for your review. We are glad to hear that you found Grand Tjokro Jakarta's location convenient and the prices reasonable. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back in the future.
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m***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Very strategic location, affordable price
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Accommodation's Reply
04 Feb 2026
Thank you for your review. We are glad to hear that you found Grand Tjokro Jakarta's location convenient and the prices reasonable. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back in the future.
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B***a
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
This is my second stay here and I've tried the food at the restaurant, it's always delicious!! The room is also very clean and very cool. The hotel staff are all friendly, always smiling👍
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Thank you so much for your positive review and for choosing Grand Joro Jakarta Hotel for your next stay. We are delighted that you enjoyed the food at our restaurant, the comfort of your rooms, and the friendliness of all our staff. Your satisfaction is our greatest motivation to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Grand Joro Jakarta Hotel Team 🙏✨
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Dwi K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The swimming pool is small but clean, the water doesn't sting your eyes. Suggestion: For breakfast, don't eat too many carbs. I got a very varied menu with rice, no meat as a protein option, only chicken and fish. For breakfast, it's better to just grill it, no need to cook it with spices.
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Thank you, Mr. Dwi Kurneawati, for your time and feedback regarding Grand Joro Jakarta Hotel. We are pleased to hear that our swimming pool is clean and comfortable. Regarding your suggestion about the variety of the breakfast menu, particularly the carbohydrate and protein options, we greatly appreciate it. We will forward this feedback to the relevant team for evaluation so that we can offer a more balanced menu that better meets the needs of future guests. We have also incorporated your suggestion regarding the preparation and quality of the protein menu into our improvements. Thank you for your valuable feedback. We look forward to welcoming you back again in the future. Sincerely,
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J***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
One food item in the fridge is always missing... The perfume on my table is also missing... Everything is comfortable except for safety. That's all, one food or item in the fridge is always missing.
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Thank you, Mr. Julianto, for your review and feedback regarding Grand Joro Jakarta. We apologize for the inconvenience you experienced, particularly the loss of food from the refrigerator and personal belongings. This incident certainly does not reflect the high standards of service and safety that we uphold. This feedback is of utmost importance to management, and we will immediately contact the relevant team to assess and improve our services for the comfort and safety of all guests. We appreciate your honesty in sharing this experience and hope to have the opportunity to welcome you back in the future with even better service. Sincerely,
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Frengki M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very nice and friendly, and the rooms were very clean. We would only improve the breakfast menu by changing it. We look forward to our next visit.
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Thank you, Mr. Frenki, for your review and feedback regarding Grand Joro Jakarta Hotel. We are delighted to hear that you were impressed with the cleanliness of the rooms and the friendliness of our staff. Regarding your suggestion about the variety of the breakfast menu, we greatly appreciate it and will incorporate it into our team's evaluation and presentation to create even more appealing options in the future. We look forward to welcoming you again and hope to provide you with an even better stay. Warm regards, 🙏
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Rafika D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
When I go to Jakarta, I always stay at this hotel. The atmosphere is comfortable, and the swimming pool is very clean. Check-in was easy, and the receptionists were all friendly. The breakfast was delicious and very complete. I will definitely come back here again.
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Accommodation's Reply
04 Feb 2026
Thank you for your positive review of your stay at Grand Joro Jakarta. We are delighted to hear that you enjoyed the hotel's atmosphere, the cleanliness of the swimming pool, the easy check-in process, and the friendliness of the front desk staff. We also appreciate your rating on the quality and comprehensiveness of our breakfast. This review encourages us to continue striving for the best possible service. We hope to welcome you back to Grand Joro Jakarta in the future.
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W***a
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
there are small cockroaches in the room
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the insects in your room. We take this feedback seriously and will contact the relevant team immediately to ensure that our standards of cleanliness and comfort in our rooms are maintained. We hope to welcome you back to Grand Joro Jakarta for an even better stay.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Check In - Check out need wait too long, just that. Overall good
1 people find it helpful
Accommodation's Reply
04 Feb 2026
Thank you for sharing your review with us. We sincerely apologize for the long waiting time during the check-in and check-out process. Your feedback is highly appreciated and will be shared with our team to improve service efficiency. We are pleased to know that overall you had a good experience staying at Grand Tjokro Jakarta. We look forward to welcoming you back in the future.
Risang P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Recommended because of its location in the city center and its diverse food choices.
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1 people find it helpful
Accommodation's Reply
24 Jan 2026
Dear Mr. Rizang P., Thank you for choosing us as your accommodation in Jakarta. We are delighted to hear that you had a positive experience, enjoying our excellent location and diverse dining options. We will share this with our entire team to continuously strive to provide the best possible service to all our guests. We sincerely hope to welcome you back again in the future. Thank you and Best regards, The Hotel Management.
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vanna Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Staying here has all the facilities, including a gym, restaurant, and coffee shops. The rooms are clean, spacious, and fragrant. The staff is friendly and always responds promptly to anything you need. Thank you Traveloka. Thank you Grand Tjokro Jakarta 🤎
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2 people find it helpful
Accommodation's Reply
24 Jan 2026
Dear Ms. Wanna C., Thank you for taking the time to share your experience staying at Grand Joro Jakarta. We appreciate and are grateful for the positive experience that our entire team provided throughout your stay. This motivates us to strive to provide the best possible experience for all our guests in the future. Sincerely, The Hotel Management
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Number of reviews per page
20
40