8.4
Very Good
From 1,946 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.4

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Ambiance (32)
Surroundings (30)
Staff Friendliness (30)
Hotel Area (30)
Family Friendly (28)
Bedroom (27)
Taste (27)
Room Space (26)
Variety (26)
Bathroom (25)
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Traveler Reviews Purnama Hotel

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40
Customer reviews
cahyono
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9.7
/10
Reviewed 2 day(s) ago
When it was almost full, I got the last decent room, added an extra bed, the room was still spacious, the garden environment and facilities, even though the building is old, are beautiful and comfortable 👍👍👍
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NURUL M.
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Leisure
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9.6
/10
Reviewed 2 week(s) ago
good atmosphere, good view, only when I stayed there was a concert/electronic music behind the room so I couldn't sleep🙏
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t***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful upon check in.
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1 people find it helpful
RR JULI S. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
cool air and nice garden, clean swimming pool
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F***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Friendly staff. Hotel facilities minus fitness center, for a 4-star hotel. Rooms are ordinary, nothing special. Food is good, lots of variety.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you for visiting Purnama Hotel. We look forward to welcoming you to Purnama Hotel. And thank you for your feedback for our improvement.
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R***a
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
overall good. only the taste of the food provided by the restaurant and breakfast is not good
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1 people find it helpful
F***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
An old building but not outdated, it feels nostalgic to childhood again.
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P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Purnama Hotel is the right accommodation choice for a vacation, relaxing and calming the mind from the hustle and bustle of work, can be with family or community because the facilities are complete, especially the outdoor area ... friendly service starting from the receptionist, bellboy, cleaning service also in the restaurant. Large area, various room choices adjusted to the view we want, just in the hotel area you can enjoy everything.
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1 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The service is very good, the facilities are also good and pleasant.
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I***u
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The place is beautiful and quiet (is it because you stayed there after the Eid holiday? 😅), only 4 families were seen there, even though it's usually full. It's a bit lacking because the rooms are non-AC, maybe because Batu is already cold, so there's no need for AC.
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iman
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Leisure
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10.0
/10
Reviewed 15 week(s) ago
the only hotel in East Java and perhaps the only hotel in Indonesia that provides dinner to its guests, are there any other hotels like this..???
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2 people find it helpful
B***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
the staff is friendly, very helpful in service. the hotel is spacious and has many activities for children
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2 people find it helpful
Y***f
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
The place is nice, close to the tourist attractions in Batu City, but when we stayed there it kept raining so we didn't really explore the park.
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1 people find it helpful
s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
the hotel view is nice. suitable for families with small children, there is a playground. for the room is a bit lacking because the building is old, so the interior is quite old-fashioned. the bathtub is a bit dirty.. but overall the service is okay, the staff are friendly and helpful.
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4 people find it helpful
L***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
It was a pleasure staying here, even though there was no AC, I could sleep.
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1 people find it helpful
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Muchammad D. N.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
The location, place, atmosphere are very good but the lobby staff between shifts of lobby staff (on duty) lacks coordination regarding hotel room payments.
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2 people find it helpful
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dyah p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
It was a pleasant stay at Purnama Hotel, fast check-in, the food was also delicious with several food variants, only in room 8304 where our bedroom was, the water in the sink kept dripping and the room facing the road made it uncomfortable because of the noise of vehicles outside and also the AC that was not prepared by the hotel felt stuffy if all the windows were closed even though Batu City felt cold, but so far so good, next time I'll stay here again.
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4 people find it helpful
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 31 week(s) ago
I just realized after coming here twice that the moderate type rooms do not have AC.
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3 people find it helpful
p***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The first time I came here, the atmosphere was very rocky so it was definitely cold. Even without air conditioning, the room was cold and there were definitely no mosquitoes. There is a 2 meter swimming pool for children. All the food is delicious. The live music was also great on Saturday when I stayed there.
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2 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
really beyond expectation. because from the outside it looks like an ordinary hotel. but inside, the communal area is really spacious. really happy to be able to stay here
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5 people find it helpful
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