The staff and security were excellent. Upon check-in, the receptionist assigned us the wrong room. The one supposed to have a bathtub was given a standard room, so be careful about which room you book. If you complain, they will change it immediately. The food is varied, with complete amenities like a 4-star hotel. The ambiance and mountain views are nice, perfect for jogging. A one-night stay isn't enough. Overall, a recommendation.

A memorable family vacation. Thank you Purnama Hotel 💖😍.

I've stayed here many times. It's very comfortable.

Comfortable environment for small children

Close to Batu Square, close to tourism so it's nice.

Thank you so much Hotel Purnama, helped my extended family's halal bihalal event run smoothly and my extended family was all happy, with the best facilities, clean and beautiful environment, returning from Batu the vibe wanted to go there again, I rented 4 cottages and 11 superior rooms, the family was happy, and this is my 3rd time to this hotel, always success Hotel Purnama.

Suitable for families, very beautiful views and the natural atmosphere and playground are very good.

Staying here is highly recommended, the price varies depending on your needs, all the facilities and services are highly recommended, because I stayed there for 2 days, the kids were very happy, the food and service were very good, now there is AC, they are renovating it in stages. For the air that doesn't use AC when I was there it wasn't too hot, the air was still cool, because there are windows with wind in the front so the air can come in and out, the ceramics are cool too. Just a suggestion, for the bathroom please make an exhaust, because it's a bit smelly if you don't use it. For parking, it's very friendly and safe. That's all and thank you🙏

We stayed during Lebaran Holiday, so far the services was excellent, the waitress was really helpful and informative. The hotel actually feels like a 4-star hotel, eventhough it looks like it was built a long time ago, the decoration is kind of vintage style. Breakfast is great and you can sit with a beautiful mountain view. One thing that is a "little miss" is the pool, it was soo cold during the morning. We wish they prepared a located pool with hot water, well I know it will jump up the operational cost.

Good, nice, beautiful, clean, well maintained, fresh, cool

I've stayed here many times, I've been able to request a room several times, but this time I got a room that was quite far away, especially when my child was sick, it was a hassle having to walk a long way because he was sick.

The hotel is comfortable, spacious, clean, and has complete facilities.

The staff is nice and friendly, the service is also good, thank you very much.

Very spacious hotel, friendly staff and cleanliness is maintained

A calm, comfortable natural atmosphere.

The room was very clean. The amenities were complete, with hot water and a working refrigerator. In the morning, you can ride horses around the park for free. The staff was friendly and the pool was very complete, there was a playground, a rabbit park, the food was delicious, and there were free balloons after breakfast. I would definitely come back again.

The place is comfortable for families, the garden is spacious, there is a playground for small children, the atmosphere is pleasant.

On holiday to Batu, definitely stay overnight at Purnama Hotel

The hotel staff was friendly, the rooms were clean, the atmosphere was peaceful, and the facilities were pleasant. The only downside was that when I wanted to go to the strawberry farm, it was closed, but that's okay; I was very satisfied with my stay!😊

It was a pleasure staying at Hotel Purnama. The room was spacious and clean. The fitting room overlooked the garden.