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Putra Mulia Hotel

Explore Putra Mulia Hotel

Overall Ratings & Reviews Putra Mulia Hotel

Traveloka (779)

Other sources (9)

7.8

Pleasant

From 779 reviews

Provided by travelers on

Cleanliness

7.7

Room Comfort

7.7

Meal

7.5

Location

8.1

Service and Facilites

7.7

People often mention about Putra Mulia Hotel

All

Staff Friendliness (6)

Distance to City Center (5)

Ambiance (5)

Bathroom (5)

Surroundings (4)

Accessibility (4)

Wifi (4)

Bedroom (4)

Hotel Area (4)

Family Friendly (3)

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Traveler Reviews Putra Mulia Hotel

Number of reviews per page

20

40

Customer reviews

F***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

Everything was very impressive and full service. Thank you.

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Accommodation's Reply

19 May 2026

Dear Customer, I'm delighted to read your review! We are very pleased to hear that you were satisfied with our service. We hope to see you again.

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R***i

Leisure

9.4

/10

Reviewed 13 week(s) ago

The hotel staff and security were very friendly. The hotel facilities were also complete, and the hot water was truly hot, unlike the usual hotel temperatures. I was very satisfied.

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Accommodation's Reply

22 Feb 2026

Thank you so much for the wonderful review! We are delighted to hear that you enjoyed our facilities and the friendliness of our staff. We hope to welcome you back again.

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C***n

Business

8.5

/10

Reviewed 14 week(s) ago

Nice place to stay with polite staff

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Accommodation's Reply

22 Feb 2026

Thank you. We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you again next time.

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Verified Traveler

8.7

/10

Reviewed 19 week(s) ago

Comfortable room Not satisfied because the shower gel is not satisfactory

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1 people find it helpful

Accommodation's Reply

27 Jan 2026

Thank you so much for taking the time to write a review. We apologize for this unpleasant experience. We hope to provide you with a better experience if you use our services again.

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N***l

10.0

/10

Reviewed 20 week(s) ago

The service is good, I'm happy, maybe we'll come here again in the future.

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Accommodation's Reply

15 Jan 2026

"Hello, customer! Thank you so much for your positive review and five-star rating! We're so glad you're satisfied with our service. We look forward to seeing you again soon!"

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HS

Hendrik S.

10.0

/10

Reviewed 32 week(s) ago

The hotel is very attractive and comfortable, making the holiday enjoyable.

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Accommodation's Reply

15 Nov 2025

Hello Mr. Hendrik, thank you so much for your positive and 5-star review! We are so glad you enjoyed our service and we hope to welcome you back soon!

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A

Adzuana

Leisure

9.7

/10

Reviewed 45 week(s) ago

The hotel is clean, quiet, comfortable, suitable for resting, close to the city center and easy access to everywhere.

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Accommodation's Reply

25 Sep 2025

"Hello Adzuana, thank you so much for your positive review and 5 stars! We are so happy that you are satisfied with our service. We look forward to welcoming you back soon!"

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A***r

Medical

9.4

/10

Reviewed 59 week(s) ago

the staff is very friendly and nice. the room service is also good

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Accommodation's Reply

09 May 2025

Thank you for your review. We look forward to serving you again. Please visit us again putra mulia hotel for more pleasant experience.

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K***A

9.4

/10

Reviewed 82 week(s) ago

Comfortable and safe to stay, the hotel staff are friendly and very helpful. Thank you.

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S***a

6.9

/10

Reviewed 95 week(s) ago

The staff are friendly and the service is good, however, the room card often has errors, it's really tiring to call the staff back and forth, the rooms don't pay attention to the facilities, starting from the lights, some of the lights are off, the AC isn't cold enough even though it's on all night and has been adjusted,

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1 people find it helpful

Accommodation's Reply

07 Aug 2024

Thank You for the feedback. Customer satisfactions and room facilities is always our main priority and we are truly sorry that you have experienced all of this. We will correct it asap. once again we apologized for the inconvenience caused. Thank You for staying at Putra Mulia.

Muhammad N. u.

Business

8.5

/10

Reviewed 96 week(s) ago

Clean rooms. Friendly receptionist. Friendly security guard. Service okay. Breakfast is also great.

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2 people find it helpful

PI

Phúc I. _.

Leisure

8.7

/10

Reviewed 104 week(s) ago

The staffs very friendly and helpful for all assistance needed.

1 people find it helpful

M

MERNAWATI

10.0

/10

Reviewed 105 week(s) ago

My best experience in Medan city, this is at night along the culinary night street, and it is very suitable for me who likes culinary, boiled clams are easy to find, especially seafood,

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2 people find it helpful

A***n

5.0

/10

Reviewed 109 week(s) ago

Clean and safe and the service is also satisfactory.

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Zulkarnaen S.

9.3

/10

Reviewed 127 week(s) ago

Strategic location, clean rooms, friendly service, minus the building flanking the shophouses, the sleeping view only looks at the cement of the shophouse walls hahaha.

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4 people find it helpful

Kamulyadi Kamulyadi

8.5

/10

Reviewed 130 week(s) ago

Equal between price and the service.

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Accommodation's Reply

21 Dec 2023

Thank You for the Nice review. We hope you have a nice stay here at Putra Mulia Hotel. Hope to see you again soon.

XM

Xu Ming

9.4

/10

Reviewed 141 week(s) ago

Clean rooms, friendly service, strategic location.

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wp

wira p.

6.0

/10

Reviewed 142 week(s) ago

Kamar mandinya ada kecoa, semoga ke depan semakin di tingkatkan lagi kebersihan dan aromanya biar segar

1 people find it helpful

WC

WILLY C. N.

8.4

/10

Reviewed 145 week(s) ago

The service is good, and the staff is also good.

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Andika P. S.

8.9

/10

Reviewed 146 week(s) ago

The service is good, but the towels provided in the toilet are very bad, worn, smelly and not absorbent. Prices according to quality.

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4 people find it helpful

Number of reviews per page

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