Traveloka (4,661)
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7.9
Pleasant
From 4,661 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.8
Meal
7.5
Location
8.1
Service and Facilites
7.8
People often mention about Grand Menteng Hotel
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Ambiance (23)
Distance to City Center (22)
Accessibility (18)
Staff Friendliness (18)
Hotel Area (18)
Bedroom (17)
Bathroom (17)
Room Space (16)
Surroundings (11)
Check-in/out Time (10)
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Traveler Reviews Grand Menteng Hotel
Number of reviews per page
20
40
Customer reviews
F
Forest
Leisure
5.8
/10
Reviewed 1 week(s) ago
Let the photos do the talking.
I upgraded from superior to executive, paying an additional 375,000 Rupiah, but it's still the same. It's not well maintained.
I couldn't sleep comfortably.
The blankets were damp.
My advice is to find another hotel, there are many better ones.
Thank you.
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+5
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H***y
Staycation
6.3
/10
Reviewed 1 week(s) ago
There are a lot of things that need to be fixed, the bottom of the bathroom door is broken, the bed sheets are dull, and there are lots of bumps or gravel on the bed, so sleeping is not comfortable.
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Accommodation's Reply
08 Jul 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be an impressive experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel
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Rastra W. W.
Leisure
10.0
/10
Reviewed 7 week(s) ago
HOAX scary hotel, it just depends on your mindset.
The hotel is neat, but because it looks like an old hotel, it looks dull. And what I didn't expect and made me happy was, the cheapest room type already has a bathtub and hot water. Awesome
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3 people find it helpful
Accommodation's Reply
31 May 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be an impressive experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel
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H***r
Leisure
8.5
/10
Reviewed 7 week(s) ago
It's pretty good for the location and comfort of the stay. Check in time was served quickly.
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Accommodation's Reply
31 May 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be an impressive experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel
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A***a
8.5
/10
Reviewed 12 week(s) ago
The hotel is nice, the air conditioning is cool
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Accommodation's Reply
29 Apr 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be an impressive experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel
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R***a
8.5
/10
Reviewed 14 week(s) ago
yeah, that's it, it's nice, it's close to Manggarai station, that's all
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2 people find it helpful
Accommodation's Reply
14 Apr 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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A***i
6.4
/10
Reviewed 19 week(s) ago
At night the hotel is noisy, the sound of motorbike exhausts from outside is really audible.
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Accommodation's Reply
10 Mar 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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T***a
8.5
/10
Reviewed 19 week(s) ago
Comfortable and quiet, suitable for introverts like me
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Accommodation's Reply
10 Mar 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our Hotel, and hopefully we can maintain, improve and even improve the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel. Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our Hotel, and hopefully we can maintain, improve and even improve the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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G***t
6.5
/10
Reviewed 20 week(s) ago
This hotel could be better. Please clean your carpet in the hallway because it stinks. And lights can be more added because it's to dark when we're going back to the hotel and sometimes have difficulties to find it. Thank you
1 people find it helpful
Accommodation's Reply
01 Mar 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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Y***a
8.1
/10
Reviewed 20 week(s) ago
Not soundproof so it's noisy, the music from the club is noisy from midnight until dawn
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1 people find it helpful
Accommodation's Reply
01 Mar 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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Y***a
Business
8.5
/10
Reviewed 20 week(s) ago
It's noisy in the middle of the night, the club isn't soundproof so the music disturbs even the rooms.
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4 people find it helpful
Accommodation's Reply
01 Mar 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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R***n
9.1
/10
Reviewed 21 week(s) ago
The mattress was lowered. Sandals had to be requested first, there was no preparation.
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4 people find it helpful
Accommodation's Reply
19 Feb 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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A***l
Staycation
5.4
/10
Reviewed 22 week(s) ago
Very dirty and broken facilities
2 people find it helpful
de
dedi e.
Business
9.4
/10
Reviewed 23 week(s) ago
From the outside of the hotel, it looks scary, like an old hotel, but when you enter the room, it's really nice and comfortable. Everything works well, the TV and water heater, and the room is really spacious.
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4 people find it helpful
Accommodation's Reply
14 Feb 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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A***h
6.5
/10
Reviewed 24 week(s) ago
The building is old, looks scary from the outside and inside the hotel, the atmosphere is not pleasant, the corridor is damp, stuffy. The room is okay, but the facilities are lacking. Moreover, the TV and broadcasts are old, the water fountain for the toilet is already loose, the balcony door of the room has no lock, so I'm worried when I sleep at night. Suggestion, immediately upgrade the building and its facilities, so that the hotel doesn't look scary from the outside and inside.
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2 people find it helpful
Accommodation's Reply
30 Jan 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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si
solikul i.
Business
8.2
/10
Reviewed 26 week(s) ago
Very strategic and the staff is friendly, the rooms are quite clean
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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si
solikul i.
Business
8.5
/10
Reviewed 26 week(s) ago
friendly and helpful staff, hopefully the restaurant will reopen.. clean and comfortable rooms
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2 people find it helpful
Accommodation's Reply
30 Jan 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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M***n
9.0
/10
Reviewed 28 week(s) ago
Parking stamps should just be made if we forget to put them in the car park. So that we don't have to go back and forth to get tickets. Stamped on the car or not, it has no effect on the parking database
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5 people find it helpful
Accommodation's Reply
04 Jan 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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Y***o
Leisure
8.4
/10
Reviewed 28 week(s) ago
Friendly staff, strategic location, but the hotel is a bit dark
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Accommodation's Reply
04 Jan 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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R***A
10.0
/10
Reviewed 28 week(s) ago
It's really good and fun
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Warm greetings from Grand Menteng Hotel Jakarta, We would like to thank you for the time you have taken to provide your review and input, hopefully it will be a memorable experience when staying at our hotel, and hopefully we can maintain, improve and even increase the quality of products and services better in the future. Hopefully you are always in good health. We look forward to your return to stay at the Grand Menteng Hotel Jakarta. Regards, Grand Menteng Hotel.
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Number of reviews per page
20
40
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