ES
Ermy S.
Medical
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly, the check-in & check-out process was easy and fast.
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Amaris Hotel Palembang
Explore Amaris Hotel Palembang
Overall Ratings & Reviews Amaris Hotel Palembang
Traveloka (7,527)
Other sources (26)
8.3
Very Good
From 7,527 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.2
Location
8.5
Service and Facilites
8.3
People often mention about Amaris Hotel Palembang
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Staff Friendliness (101)
Distance to City Center (100)
Bedroom (90)
Ambiance (87)
Variety (80)
Accessibility (78)
Hotel Area (75)
Taste (75)
Bathroom (72)
Room Space (63)
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Traveler Reviews Amaris Hotel Palembang
Number of reviews per page
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40
Customer reviews
Verified Traveler
10.0
/10
Reviewed 7 day(s) ago
The staff were very friendly and helpful during check-in.
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Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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E***a
Transit
5.0
/10
Reviewed 3 week(s) ago
Don't use the hotel entrance as an exit either. It's built that way, and the security guards still violate it. The room is perfect for those who want to experience the feeling of sleeping in a prison. The good thing is the friendly male receptionist. 👍
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Accommodation's Reply
19 Jul 2026
Dear Valued Guest, This is a message from Amaris Palembang Hotel. Thank you for taking the time to write a review. We apologize for the unpleasant experience, particularly the inconvenience caused by the vehicle access control. We have forwarded your feedback to our security team and management for immediate action to prevent such incidents from happening again. We also appreciate your compliments regarding our reception staff. We sincerely hope to welcome you back to Amaris Palembang Hotel again with improved service. Sincerely, Management
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J***e
Leisure
10.0
/10
Reviewed 3 week(s) ago
A clean hotel located in the city center. Surrounding it at night are numerous places to eat and shop.
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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cw
candra w.
10.0
/10
Reviewed 3 week(s) ago
The service was generally quite good. Recommended for first-time visitors to Palembang. Close to the LRT station.
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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m***n
Leisure
8.8
/10
Reviewed 3 week(s) ago
Suitable for transit because it is easily accessible.
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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m***n
Medical
8.8
/10
Reviewed 3 week(s) ago
Easy to reach and comfortable for families.
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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I***h
Business
8.5
/10
Reviewed 6 week(s) ago
Although the room is not that big, it is quite comfortable and the staff is very helpful.
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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RD
Rekno D.
Business
8.5
/10
Reviewed 6 week(s) ago
A pretty good hotel in the city center.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Amaris Palembang Hotel extends its warmest greetings. We sincerely thank you for giving us the opportunity to welcome and serve you throughout your stay. We are honored to receive your positive feedback regarding our services. We most sincerely hope to welcome you back to Palembang again, and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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U2
Uman 2.
10.0
/10
Reviewed 7 week(s) ago
if you go to oalembang always stay here. comfortable and in the middle of the city
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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k***i
Transit
9.1
/10
Reviewed 7 week(s) ago
The front desk and supervisor are friendly.
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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RA
Ria A. P. D.
8.8
/10
Reviewed 9 week(s) ago
Strategic location and good service, fast response.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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F***a
8.5
/10
Reviewed 9 week(s) ago
Low prices, easy ordering, convenient, fast process, and safe.
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Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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F***a
10.0
/10
Reviewed 9 week(s) ago
Comfortable rooms, low prices, good facilities, fast and convenient booking.
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Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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D***y
Business
10.0
/10
Reviewed 10 week(s) ago
Good vibes, good nuances, and hospitality.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Amaris Palembang Hotel extends its warmest greetings. We sincerely thank you for giving us the opportunity to welcome and serve you throughout your stay. We are honored to receive your positive feedback regarding our services. We most sincerely hope to welcome you back to Palembang again, and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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ms
muhamad s.
8.5
/10
Reviewed 10 week(s) ago
Representative and comfortable, worth visiting again.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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Noviyanti
Business
8.8
/10
Reviewed 12 week(s) ago
Amaris's location is really strategic, and there's no deposit required. However, some of the facilities, like the doors, are broken. So far, it's been a favorite place to stay because of its great location. The food is pretty decent, but perhaps they could add some melon or kiwi. Thanks.
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Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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BR
Bayu R.
Business
10.0
/10
Reviewed 13 week(s) ago
The room is really cool and comfortable, maybe the bathroom could be made brighter so it would be better and safer.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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D***a
8.5
/10
Reviewed 14 week(s) ago
Ok... Hopefully it will improve the service
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Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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E***k
Transit
8.5
/10
Reviewed 16 week(s) ago
The bed is spacious, comfortable for three people to sleep in, but during long periods of heavy rain, the road access to the hotel is congested due to flooding on the road in front under the rail way, and the traffic jam reaches the hotel as well.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Amaris Palembang Hotel extends its warmest greetings. We sincerely thank you for giving us the opportunity to welcome and serve you throughout your stay. We are honored to receive your positive feedback regarding our services. We most sincerely hope to welcome you back to Palembang again, and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team
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Number of reviews per page
20
40
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