The staff is very friendly in service.

The check-in staff were less than friendly. Check-in was at 3:00 PM, but we were told to wait until 3:30 PM, saying they would contact us via WhatsApp. However, it was already 3:30 PM, so we went to the front desk. We were given the room key without any staff present, but we were given a hotel map. When we entered the room, it was clean and tidy, but there was no doormat in front of the bathroom. Until the day of the incident, my child slipped in the bathroom. The next day, the HK staff took the initiative to ask for a doormat in front of the bathroom door. The food was varied, all delicious. The view was beautiful. The swimming pool was spacious. Suggestions: Please, the staff should be friendlier. Customers should be given more attention and preparation during check-in. The hotel didn't want to lose money, so we were called to check out at 11:30 AM, but when we checked in, they didn't complain about the inconsistent check-in time.

A well-maintained hotel with friendly staff. Taufik was very helpful when there were mosquitoes in the room.

We had a great time playing on the beach and in the pool with the kids. There was also a foam party on the beach, which was very kid-friendly. The staff was also friendly and helpful. Thank you.

I've been here twice, I like the sand because it's soft, different from other hotels, hehe.

A++++ super recommended place for a short vacation.

Maybe because it's been a while, some of the furniture is starting to need updating. The bathroom toilet also seems old so there are marks on the seat, although it's actually clean. The breakfast variety is actually quite good although the taste varies, some are delicious, some are standard. But when I had dinner at the restaurant it was a bit sad, when I ordered the seafood menu it seemed like it wasn't cleaned enough so it still tasted like sand. The location and facilities are okay, but if the cleanliness of all the beaches could be kept clean, it would all be more comfortable because the good spots are actually on the beaches with coral/lots of rock trash compared to the main beach.

It was a pleasure staying at Mambruk Hotel. I hope to stay here again sometime.

My first time staying at Mambruk. Strategically located on the main road, with plenty of eateries and minimarkets. The atmosphere is calm, like in Bali, the room is very clean, the welcome cake is delicious, the breakfast is very varied, the pool is clean, and the staff are very friendly. Thank you, Erlan, for your fast response.

A pleasant hotel for a family vacation, I would love to come back here again if I go to Anyer.

The view is beautiful, the atmosphere is cool, the beach is clean, but there's a lot of coral. Water sports are also available.

The staff is the best, very helpful. One stop destination and lots of activities, if possible open snorkeling trips for hotel guests who come only 2 people so that they don't have to rent a boat with a capacity of 20 people. For events at the restaurant on Saturday nights there is a seafood barbecue and the wait is almost an hour with a bland taste even though the taste of the food at the restaurant is usually very delicious (especially the rib soup) but the food at the usual restaurant is closed because of the event and only serves children's orders. If there is an event, customers can still order food usually at the restaurant. The beach also has a relatively safe space because there are rocks on the right and left so the waves break first. Would be back here 👍

It was a truly amazing experience staying at Hotel Mambruk. The facilities and views were excellent, the service was prompt and friendly, the food was delicious, with a wide variety, and it was fresh. Hopefully, we can come back again next time. Thank you.

I've stayed here twice, it's very peaceful for resting.

Very friendly and cleanliness is also great

Sea and weather give a chance to swim. Accommodation is good, service and staff are ok as well. Food at the restaurant is for any taste.

The best ⭐⭐⭐⭐⭐ the vibes feel like staying in Bali/Lombok because the pool view directly looks out to the beach without any partitions 😍. The service is friendly, the breakfast is quite varied. If I go to Anyer, I will go to Mambruk again 🫶🏻🫶🏻. The minus is that the bathroom doesn't have a bidet or hairdryer.

The staff is friendly, the food is delicious, the view is TOP, it has a private beach which is really suitable if you bring the family.

The hotel is clean and comfortable, only the breakfast lacks variety.

If you go on holiday to Anyer, you definitely go to Mambruk, it has become a family favorite hotel.