8.3
Very Good
From 7,449 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Rocky Plaza Hotel Padang
All
Staff Friendliness (54)
Distance to City Center (44)
Ambiance (41)
Hotel Area (41)
Accessibility (40)
Room Space (40)
Bedroom (40)
Bathroom (35)
Taste (35)
Variety (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rocky Plaza Hotel Padang

Number of reviews per page
20
40
Customer reviews
c***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Overall, it's good... Just need to add more power outlets considering that nowadays people's activities require charging equipment...
Translated by Google Icon
See original
Find this review helpful?
doedy K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and the service at check out was very satisfying.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
rudi n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Family friendly, clean, comfortable, good food
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good hotel facilities, strategic location
Translated by Google Icon
See original
Find this review helpful?
R***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Too bad Suzuya is closed even though it's a strategic place to buy snacks. I suggest cleaning the bathroom, maybe because it's an old hotel, it looks very old and a bit yellow
Translated by Google Icon
See original
Find this review helpful?
r***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Highly recommended for families, the staff are very friendly, I left something behind and they looked for it until I found it even though it was past the check out time, they cleaned up the left item again, it's really great, don't hesitate to stay here.
Translated by Google Icon
See original
1 people find it helpful
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A comfortable and friendly hotel, suitable for family vacations.
Translated by Google Icon
See original
Find this review helpful?
RIZKI T. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The location is very close to the center of Padang City, good access.
Translated by Google Icon
See original
Find this review helpful?
A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The security guards and staff are very friendly, access to the hotel is very good.
Translated by Google Icon
See original
Find this review helpful?
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Very strategic. Close to everywhere.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
11 Jun 2025
Warm Greetings From Rocky Hotel Padang. Dear Sir/Madam, thank you for choosing Rocky Hotel Padang as your accommodation and for the positive reviews that mean a lot to us. We are very pleased to know that Rocky Hotel Padang is one of the most strategic hotels in Padang, close to government offices, shopping centers, and Padang beach. And this is a very important access for our guests when traveling to Padang, very beneficial for our guests. We hope to welcome you back in the future. Warm Regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
Mute N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Have stayed here several times, and nothing has changed, the best.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Warm Greetings From Rocky Hotel Padang. Dear Mr./Mrs. Mute N, thank you for choosing Rocky Hotel Padang as your accommodation, which is always your choice when you go to Padang and for the perfect reviews that you have given. We are very happy that Rocky Hotel Padang is the choice for your family, Mr./Mrs. Mute. N. We look forward to your visit, Mr./Mrs. Mute. N, again at another time with an even more memorable experience. Warm Regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
Mute N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Highly recommended, clean rooms, friendly staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2025
Warm Greetings From Rocky Hotel Padang. Dear Mr./Mrs. Mute. N thank you for choosing Rocky Hotel Padang as your accommodation, as well as the very perfect reviews that have been given through traveloka. We are very happy to know that you felt satisfied and comfortable during your stay. Guest comfort and satisfaction are part of our priorities, and the reviews given are a source of pride for us to have provided the best service. Warm Greetings, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 10 week(s) ago
When I checked in, I said I wanted a smoking room, and there was an ashtray in the room. After checking out, I was fined 500 thousand because it said the room was non-smoking. If the room was non-smoking, why was there an ashtray in it? A new fraudulent method. Because I didn't want to be bothered, I was also in a hurry. So I was forced to pay 500 thousand.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
22 May 2025
Warm Greetings From Rocky Hotel Padang. Dear Sir/Madam, thank you for choosing Rocky Hotel Padang as your accommodation and the reviews given. Regarding the room booking, Sir/Madam chose the Studio Rooms type where the type is a non-smoking room according to the application that Sir/Madam chose, there has been an explanation. Then when checking in, all the rules for the room have been explained during registration. We will look forward to your next visit. Warm Greetings, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
Aulia M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
For requesting a smoking room, yesterday an additional fee of 100k was charged. Usually it is not. In the order even though a smoking room has been made.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 May 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Mr./Mrs. Aulia M, thank you for choosing Rocky Plaza Hotel Padang as your accommodation, and for your perfect review. We are very pleased with the assessment that you have given. Regarding the matter that you conveyed in the review regarding smoking rooms, we start from Deluxe and Grand Deluxe rooms for additional costs because the different types will be adjusted later. We are looking forward to the opportunity to welcome you back to Rocky Plaza Hotel Padang on your next visit. Warm Regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
Profile Picture
Muhammad A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Strategic, comfortable, nice. In the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 May 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Mr./Mrs. Muhammad. A thank you for choosing Rocky Plaza Hotel Padang as your accommodation, and for the very perfect review. We are very pleased with the review that you have given that Rocky Plaza Hotel Padang is strategic, comfortable, nice and close to the center of Padang. Guest satisfaction and comfort are our top priorities, and this positive review will be an extraordinary thing for our guests. We hope to welcome you back in the future. Warm Regards,. Hendra Utama. Front Office Manager.
Translated by Google Icon
See original
R***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly and close to tourist attractions.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Apr 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Sir/Madam, thank you for choosing Rocky Plaza Hotel Padang as your accommodation and taking the time to provide a review. We are very pleased to know that you are satisfied with the service we provide and that our hotel is also close to tourist attractions. This review is part of our service that we provide to you. We hope to welcome you back with a better experience. Warm regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The bathroom needs upgrading, sometimes the water isn't hot.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Apr 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Sir/Madam, thank you for choosing Rocky Plaza Hotel Padang as your accommodation and taking the time to provide a review. Regarding your suggestion regarding the bathroom and hot water, we greatly appreciate the input. Guest comfort is our top priority, we will follow up on this as part of the evaluation and development of future facilities. We look forward to welcoming you back with a better experience. Warm regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
D***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
Deposit payment is too much, 200,000.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Sir/Madam, thank you for choosing Rocky Plaza Hotel Padang as your accommodation and taking the time to provide a review. Regarding the review that you have submitted regarding the deposit, it is already a standard part of Rocky Plaza Hotel Padang. We hope to welcome you back with a better experience. Warm regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The bathroom needs to be renovated, because it's old-fashioned so it's a bit uncomfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Apr 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Sir/Madam, thank you for choosing Rocky Plaza Hotel Padang as your accommodation, and for your review during your stay. For the review submitted regarding the bathroom, we greatly appreciate the input. Guest comfort is our priority, and it will be a consideration, this proposal is to improve the evaluation and facilities in the future. Thank you for the review that you have submitted, we hope to welcome you back in the near future with a pleasant experience. Warm Regards, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
Pindang R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
the service is good, the room is clean.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Apr 2025
Warm Greetings From Rocky Plaza Hotel Padang. Dear Mr./Mrs. Pindang. R Thank you for choosing Rocky Plaza Hotel Padang as your accommodation and for sharing your experience during your stay. We are very pleased to know that in terms of service and cleanliness of the room, it can provide a pleasant impression for Mr./Mrs. Pindang. R. We always strive to provide a better stay experience at every opportunity. We will wait for your return to Rocky Plaza Hotel Padang. Warm Greetings, Hendra Utama. Front Office Manager
Translated by Google Icon
See original
Number of reviews per page
20
40