8.6
Very Good
From 6,074 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.6

Service and Facilites

8.6

People often mention about Hotel Orchardz Industri Kemayoran
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Room Space (36)
Bedroom (36)
Bathroom (35)
Distance to City Center (33)
Accessibility (33)
Staff Friendliness (33)
Hotel Area (31)
Ambiance (26)
Family Friendly (25)
Surroundings (22)
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Traveler Reviews Hotel Orchardz Industri Kemayoran

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40
Customer reviews
R***g
icon-Staycation
Staycation
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8.8
/10
Reviewed 5 day(s) ago
The room is clean, the bathroom is also comfortable, the staff is friendly, but for breakfast service, children under 8 are charged again, but so far it's quite satisfactory.
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M***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
Awesome awesome awesome awesome thank you...........................................
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W***n
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Clean, friendly, close access to everything
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N***r
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The room is spacious and clean, the staff are friendly and efficient (yesterday I couldn't enter the room because it seemed like my card battery was dead so I immediately changed rooms, then the TV wouldn't turn on and someone immediately came to check, even though when I checked the TV suddenly turned on, they were still friendly), the variety of food at breakfast was also plentiful and all delicious. Definitely would come back here
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C***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The AC leaked at 1 am and almost flooded, and we were moved to a smoking room, obviously choosing a non-smoking room.
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1 people find it helpful
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Ahmad F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
happy stay at orchardz industry thank you orchardz industry and traveloka
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+5
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f***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staying here was very pleasant
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h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
When staying at a high school farewell event, the ballroom was nice and grand, but the food during the event was very disappointing for a hotel of its class. The containers used were bento boxes, not boxes that matched the price of the hotel, and the food tasted very bad. There were many complaints from parents of students who attended the farewell, but the breakfast was quite good. The downside is that there is no swimming pool. The gym has to go out of the lobby, so it is not suitable for bringing children. It is enough to stay here once and hold an event here.
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sofian
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Business
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9.4
/10
Reviewed 5 week(s) ago
The room is comfortable, clean, and quite big.
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Accommodation's Reply
23 Jun 2025
Dear Mr. Sofian Warmest Greeting from Orchardz Indutri Hotel Jakarta ! Thank you for choosing Orchardz Industri Hotel for your stay in Jakarta ! Thank you for taking the time to give a review score of your experience. We're so glad that you enjoy the facilities, food, and our hospitality. Your positive review is highly appreciated. The entire team of Orchardz Industri Hotel Kemayoran look forward to the pleasure of welcoming you back to us. Stay safe and stay healthy! Orchardz Industri Hotel Kemayoran, Jakarta!
Fitri D. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The place is comfortable, it's just a 4-star hotel but there is no swimming pool and we had to wait a long time to check in even though it was past 14.00...other than that it was good, the rooms are spacious and there are quite a lot of breakfast food choices, easily accessible by public transportation.
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Ihsan Y.
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Business
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8.8
/10
Reviewed 8 week(s) ago
Overall the food is good. The only minus is the vegetable lontong.
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1 people find it helpful
f***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It was a great stay here :D
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The staff and employees are not very friendly, for example, there is a guest using a wheelchair but they do not respond to help, thank you, they are not very friendly and caring
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2 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Guest, Thank you for the review that you have given to our Hotel. First of all, we apologize for the inconvenience that you experienced during your stay at Hotel Orchardz Industri. For the less than friendly service from our staff, we as the management immediately followed up by re-training all of our staff so that it will not happen again in the future. Once again, we apologize for the inconvenience that occurred. Management of Orchardz Industri
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tunggul s.
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Business
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10.0
/10
Reviewed 17 week(s) ago
The coffee is delicious here, there are lots of variations on the menu.
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Irene
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10.0
/10
Reviewed 17 week(s) ago
Always happy to stay in Orchardz Industri! Comfortable and nice.
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Junaidi
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10.0
/10
Reviewed 18 week(s) ago
Cleanliness, service, breakfast all OK.
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3 people find it helpful
Alfa F. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The staff are friendly and accommodating
1 people find it helpful
S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
For the facilities and services, for me it is very good, because it is good.
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m***y
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9.7
/10
Reviewed 19 week(s) ago
Hotel staff are quick and responsive to complaints.
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Sugiati W.
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10.0
/10
Reviewed 23 week(s) ago
The hotel is comfortable and clean with good service
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