8.6
Very Good
From 7,840 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Primebiz Hotel Cikarang
All
Staff Friendliness (89)
Bedroom (86)
Room Space (80)
Ambiance (78)
Bathroom (73)
Accessibility (69)
Hotel Area (62)
Check-in/out Time (58)
Family Friendly (52)
Wifi (50)
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Traveler Reviews Primebiz Hotel Cikarang

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Customer reviews
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable, the children are also happy
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1 people find it helpful
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ade r. y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Have stayed here several times, comfortable, budget friendly with varied food in the restaurant
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2 people find it helpful
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Mbah D.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff service is very good, friendly, polite, nice hotel, clean, comfortable rooms, good Wi-Fi, good road access, close to the toll road and mall.
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Mbah D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff service is very good, friendly, kind, the food menu is good, the room is very good, clean.
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Beni W.
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Staycation
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7.0
/10
Reviewed 4 week(s) ago
Actually the hotel is good, clean, comfortable and the staff are friendly, only yesterday the problem was checking in, waiting almost 2 hours and the room wasn't ready, which caused the children to be cranky and tired of waiting in the lobby. Next time please fix it.
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L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The holiday was quite enjoyable
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Anton s.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable and Safe Rooms, The Most Important Thing is Cleanliness Number One
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The rooms are clean, comfortable, the staff is friendly, close to the Cikarang toll road.
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1 people find it helpful
d***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
At 20.00 WIB arrived at the hotel, the parking area was dark, no one was there to direct us. Entered the lobby, no one greeted us, Meet the receptionist, Ms. Widya, informed that the twin connecting room, non-smoking (non-smoking) was not available...even though she had accommodated the booking and payment via Traveloka, if it is not available, it is better not to sell it. The solution was that I was told to move to a King room, connecting with an additional fee of 100 thousand/room, resulting in an additional fee of 200 thousand. I couldn't even ask to cancel. Finally I gave in and paid 200 thousand. It turned out that the room we occupied 805 smelled of cigarettes, for 807 it was safe. Reported back to the officer, a technician came (seen from the wearpack used) I asked if this room smelled of cigarettes, the technician said it didn't smell, I asked if you smoke, the technician said YES, for smokers the cigarette smell will not be felt, try it for non-smokers, the cigarette smell is very disturbing. The solution is to spray air freshener by the technician, a temporary solution... when the fragrant smell disappears the cigarette smell comes back... just try the hotel manager to check the aroma 805 himself (if the manager is not a smoker) In my opinion, this hotel is highly not recommended, especially for you and your family who do not smoke, I stayed with 3 children and it was very uncomfortable. First and last stay at Primebiz Cikarang.
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B***y
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
the second time I stayed here the price is under 300k with a hotel as good as this, the staff is friendly, the room is clean, the sheets, the blankets are clean white not yellow, the AC is cold, when taking a shower there is hot water, the wifi is fast. Across the hotel there are many culinary and Indomart, but to cross it is a bit scary but delicious. as for the swimming pool the water is a bit cloudy not as clean as the first time I stayed and some of the pool floor is broken. God willing, I will stay again because it is my and my family's favorite hotel.
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Anton s.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Very comfortable for a place to take a break. Complete and clean facilities.
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1 people find it helpful
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Anton s.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The room is quite comfortable and clean. Suitable for families
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Anton s.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Complete facilities, rooms are also clean and fragrant
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
cleanliness is ok..food is ok.staff friendliness is ok.only the swimming pool is not comfortable because the ceramic pool floor is broken and the rubbish from the trees and dry leaves really interfere with swimming activities.wifi is not good, sometimes it can be turned off
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Winda G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good location and ambiance, thanks
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The ground floor swimming pool has many cracks. Dangerous if it hits your feet.
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Accommodation's Reply
03 Jun 2025
Dear Ka N*a, Thank you for the review that really helps us in improving the existing facilities. We apologize for the inconvenience felt during your stay, thank you for the advice given, we will try to repair the swimming pool which is felt uncomfortable because some of the basic tiles are peeling off. Hopefully you will still choose Primbiz Hotel Cikarang as your accommodation destination. Thank you, Regards, Heri, Front Office Manager.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Book a room with breakfast but there are a lot of empty food stocks and it takes a long time to refill... so I'm annoyed... Even though I want to try other variations :( Check in and out are easy and smooth Friendly staff Location near the toll road
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+5
1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear ka E*i, Thank you for taking the time to give a review for primebiz hotel cikarang. We apologize for the inconvenience felt during the breakfast process, which was felt the late food refill process. We will improve it in the future to provide a better experience. We hope ka E*i will continue to choose primebiz hotel cikarang as an accommodation destination and give us the opportunity to serve you better. Thank you, Regards, Heri. Front Office Manager.
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Access to the hotel is very easy, and the hotel facilities are also complete.
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Accommodation's Reply
03 Jun 2025
Dear A*n, thank you for the review that really helps other travelers to choose Primebiz Hotel Cikarang as their main destination. We hope you will continue to choose Primebiz Cikarang for your next reservation. Thank you, Regards, Heri. Front Office Manager.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff is very friendly and the facilities are very comfortable.
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I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Mantap is the best mantap is the best
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