8.5
Very Good
From 1,976 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Luwansa Hotel Palangkaraya
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Staff Friendliness (32)
Bedroom (28)
Room Space (27)
Distance to City Center (26)
Hotel Area (26)
Bathroom (25)
Accessibility (23)
Ambiance (23)
Taste (23)
Surroundings (22)
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Traveler Reviews Luwansa Hotel Palangkaraya

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40
Customer reviews
Miftahul K.
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10.0
/10
Reviewed 2 week(s) ago
Good offer. Good service. Good comfort. Adequate room quality.
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1 people find it helpful
n***h
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Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
I booked a smoking hotel, but was given a non-smoking one, and then I was fined Rp 500,000. It was really bad. Even though the alarm in my room didn't sound the smoke sensor.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangka Raya. Thank you for taking the time to provide a review. We apologize for any inconvenience. We would like to inform you that the non-smoking room information was provided upon check-in and that the Traveloka voucher has been adjusted to reflect the request for a non-smoking room. Our hotel has strict rules regarding this to ensure the comfort of other guests, and the fine is part of that policy. With our warmest regards and best wishes, we wish you and your family continued health. We look forward to welcoming you back again in the future, with an even more memorable experience. Sincerely. Luwansa Hotel Palangka Raya Management.
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Johann W.
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Transit
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10.0
/10
Reviewed 4 week(s) ago
Old hotel but well maintained, sure will back here again
2 people find it helpful
Taufik A.
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Business
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9.4
/10
Reviewed 5 week(s) ago
nice, clean, just lacking design. feels like entering an apartment building
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1 people find it helpful
R***y
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Leisure
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9.4
/10
Reviewed 6 week(s) ago
Overall, all the hotel services were good. The hotel was also clean and tidy 👍🏻👍🏻
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1 people find it helpful
a***i
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is clean, the rooms are spacious, the Wi-Fi is fast, if possible there should be a mosque near the hotel.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangka Raya. We greatly appreciate your 5-star review, as it is a great motivation for us to continue providing the best service. Warmest greetings and best wishes from us, may you always be blessed with good health. We sincerely look forward to your next visit, with an even more memorable experience. Sincerely, Luwansa Hotel Palangka Raya Management.
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Muhammad B. S. P. M.
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10.0
/10
Reviewed 6 week(s) ago
The hotel is very comfortable and very nice, and most importantly the staff are very polite and friendly to visitors and very helpful.
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Accommodation's Reply
16 Sep 2025
Dear Mr. Muhammad. Warm greetings from Luwansa Hotel Palangka Raya, Thank you for choosing Luwansa Hotel as a place to stay with your family while in Palangka Raya. We are very pleased to know that you felt comfortable during your stay and were impressed by the friendliness and courtesy of our staff. This review is an encouragement for us to continue to provide the best service for every guest. With best wishes and prayers, may you and your family always be given health and happiness. We look forward to the opportunity to welcome you back with a more pleasant experience in the future. Sincerely, Management of Luwansa Hotel Palangka Raya.
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Telly R. T.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and the service is fast, every day the rooms are tidied up and cleaned, towels are always changed, the rooms are clean and fragrant.
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Accommodation's Reply
16 Sep 2025
Dear Mrs. Telly R. T. Warm greetings from Luwansa Hotel Palangka Raya, Thank you for choosing Luwansa Hotel as a place to stay with your family while in Palangka Raya. We are very happy to hear that you are satisfied with the friendliness of our staff, fast service, and the cleanliness of the room that is always maintained. This review is a great motivation for us to continue to provide the best service for every guest. With best wishes and prayers, may Mrs. Telly and family always be given health and happiness. We look forward to the opportunity to welcome you back with a more pleasant experience in the future. Sincerely, Management of Luwansa Hotel Palangka Raya.
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Telly R. T.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the rooms are clean and fragrant, always tidied up and cleaned every day, the service is fast.
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3 people find it helpful
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Angra B.
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9.1
/10
Reviewed 8 week(s) ago
Sunset from the hotel room in room 523.
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3 people find it helpful
yanuar s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and good service
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G***o
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Business
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8.5
/10
Reviewed 8 week(s) ago
Very good and clean room
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3 people find it helpful
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Faiez F. P.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
Suitable for family vacation
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1 people find it helpful
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Djunaidi K.
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9.7
/10
Reviewed 10 week(s) ago
The hotel and its service are very good, and the rooms are quite spacious.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr. Djunaidi to. Warm greetings from Luwansa Hotel Palangka Raya, Thank you for choosing Luwansa Hotel as a place to stay with your family while in Palangka Raya. We are very pleased to know that Mr. Djunaidi was satisfied with our service and the comfort of the spacious room. This positive review is an encouragement for the entire team to continue providing the best service. With best wishes and prayers, may you and your family always be given health and happiness. We look forward to the opportunity to welcome you back with a more pleasant experience in the future. Sincerely, Management of Luwansa Hotel Palangka Raya.
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H***L
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9.1
/10
Reviewed 10 week(s) ago
Cool, comfortable and easy to get around
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest. Warm greetings from Luwansa Hotel Palangka Raya. Thank you for choosing Luwansa Hotel as your place to stay with your family during your stay in Palangka Raya. We are pleased to know that you felt comfortable during your stay and that you enjoyed our strategic and easily accessible location. Guest comfort and convenience are our top priorities. With our best wishes and prayers, we hope you and your family are always blessed with health and happiness. We look forward to welcoming you back with a more enjoyable experience in the future. Sincerely, Luwansa Hotel Palangka Raya Management.
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G***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Staff are friendly and helpful. The facility was great for the price we paid. I have stayed at many mid-priced hotels in Indonesia and this has been one of the best.
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest Thank you very much for your kind and thoughtful review. We’re truly delighted to hear that you found our team friendly and helpful, and that you enjoyed the facilities during your stay. Providing warm, attentive service and ensuring guest satisfaction is always our top priority. Your positive feedback means a lot to us and will certainly inspire our team to continue delivering the best experience possible. We look forward to welcoming you back to Luwansa Hotel Palangka Raya in the near future. Warm regards, Luwansa Hotel Team
Guest
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10.0
/10
Reviewed 10 week(s) ago
It was a pleasure to stay here, the room was spacious and clean.
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Guest
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Business
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8.5
/10
Reviewed 11 week(s) ago
Me u breakfast has many choices and is delicious
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Niswatus S.
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10.0
/10
Reviewed 12 week(s) ago
The rooms are spacious, the bathrooms are spacious, the staff is friendly, and the Luwansa is very comfortable. I'll definitely stay there again next time.
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Miftahul K.
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10.0
/10
Reviewed 12 week(s) ago
Strategic location, good service
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr. Miftahul, Warm greetings and thank you for choosing Luwansa Hotel as your place to stay while in Palangka Raya. Thank you for your excellent review of our hotel. Greetings and prayers from all the staff of Luwansa Hotel Palangka Raya. We wish you and your family good health, and we hope to see you again soon, with a better experience. With respect. Management.
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Number of reviews per page
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