Luwansa Hotel Palangkaraya

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8.5
Very Good
From 2,007 reviews
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Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Luwansa Hotel Palangkaraya
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Staff Friendliness (39)
Room Space (35)
Bedroom (34)
Hotel Area (31)
Distance to City Center (29)
Ambiance (29)
Bathroom (28)
Accessibility (27)
Taste (27)
Surroundings (26)
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Traveler Reviews Luwansa Hotel Palangkaraya

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Customer reviews
Denny
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9.4
/10
Reviewed 3 day(s) ago
Nice hotel and nice area with a good price
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m***a
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Business
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9.1
/10
Reviewed 2 week(s) ago
Stayed here for work purposes..the room was clean..the check-in process was quite smooth..the food was quite tasty but not very varied.
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D***i
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8.5
/10
Reviewed 3 week(s) ago
When I checked in, I paid Traveloka according to the application price, when I added another MLM, I asked the admin how much it was, it said 650, I said I'll order through Traveloka, he said okay, when I wanted to order through Traveloka, the price was still the application price when I wanted to pay, it suddenly changed to 650 according to what the admin said,, means it was changed by him, while in the application I always got a price cut,, then the food was also incomplete and the room area was noisy, what's more, when the staff cleaned the room, the check-out room really wasn't soundproof, the 2 MLM beds and so on were uncomfortable
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1 people find it helpful
N***a
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9.1
/10
Reviewed 4 week(s) ago
Overall semua ok. proses checkin dan check out lancar dan singkat. kamar bersih dan luas. sangat ok. Tapi untuk kamar mandi, saat saya mandi air gampang sekali menggenang. sepertinya bisa di tingkatkan lagi untuk hal ini. Makanannya enak, tapi untuk main coursenya kurang bervariasi
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Nita, Thank you for choosing Hotel Luwansa as your accommodation during your stay in Palangkaraya. We are delighted that your check-in and check-out went smoothly and that you felt comfortable with the cleanliness and spaciousness of our room. We apologize for the inconvenience caused by the remaining water issue in the bathroom. We have passed on this feedback to our team for immediate follow-up action to make your next stay even more comfortable. We also appreciate your feedback regarding the variety of main courses in our restaurant. Our food and beverage team will take it into consideration for future improvements. Our sincere condolences and wish you and your family continued good health. We look forward to welcoming you back to us again for even more memorable experiences. Sincerely, Hotel Luwansa Palangkaraya Management
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H***y
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Business
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8.5
/10
Reviewed 4 week(s) ago
Good location, nice breakfast, staff friendly
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E***o
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Business
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8.5
/10
Reviewed 4 week(s) ago
The hotel is comfortable and clean, feels spacious and has an outdoor breakfast area.
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E***o
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Business
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8.5
/10
Reviewed 4 week(s) ago
Clean and spacious rooms, friendly service, and an outdoor breakfast area that allows you to enjoy the natural surroundings.
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R***n
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8.5
/10
Reviewed 4 week(s) ago
The hotel staff service is very good, the gym facilities are good and comfortable, the cleanliness and comfort of the rooms are very good.
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A***y
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Business
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8.1
/10
Reviewed 5 week(s) ago
The check-in process took too long. The soundproofing was poor, with footsteps coming from outside and the sound of people chatting disrupting your rest.
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S***i
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Business
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10.0
/10
Reviewed 5 week(s) ago
Thanks..., check-in check-out was good
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Miftahul K.
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10.0
/10
Reviewed 9 week(s) ago
Good offer. Good service. Good comfort. Adequate room quality.
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2 people find it helpful
n***h
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Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
I booked a smoking hotel, but was given a non-smoking one, and then I was fined Rp 500,000. It was really bad. Even though the alarm in my room didn't sound the smoke sensor.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangka Raya. Thank you for taking the time to provide a review. We apologize for any inconvenience. We would like to inform you that the non-smoking room information was provided upon check-in and that the Traveloka voucher has been adjusted to reflect the request for a non-smoking room. Our hotel has strict rules regarding this to ensure the comfort of other guests, and the fine is part of that policy. With our warmest regards and best wishes, we wish you and your family continued health. We look forward to welcoming you back again in the future, with an even more memorable experience. Sincerely. Luwansa Hotel Palangka Raya Management.
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Johann W.
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Transit
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10.0
/10
Reviewed 11 week(s) ago
Old hotel but well maintained, sure will back here again
2 people find it helpful
Taufik A.
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Business
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9.4
/10
Reviewed 12 week(s) ago
nice, clean, just lacking design. feels like entering an apartment building
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1 people find it helpful
R***y
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Leisure
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9.4
/10
Reviewed 13 week(s) ago
Overall, all the hotel services were good. The hotel was also clean and tidy 👍🏻👍🏻
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1 people find it helpful
a***i
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Business
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10.0
/10
Reviewed 13 week(s) ago
The hotel is clean, the rooms are spacious, the Wi-Fi is fast, if possible there should be a mosque near the hotel.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangka Raya. We greatly appreciate your 5-star review, as it is a great motivation for us to continue providing the best service. Warmest greetings and best wishes from us, may you always be blessed with good health. We sincerely look forward to your next visit, with an even more memorable experience. Sincerely, Luwansa Hotel Palangka Raya Management.
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Muhammad B. S. P. M.
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10.0
/10
Reviewed 13 week(s) ago
The hotel is very comfortable and very nice, and most importantly the staff are very polite and friendly to visitors and very helpful.
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Accommodation's Reply
16 Sep 2025
Dear Mr. Muhammad. Warm greetings from Luwansa Hotel Palangka Raya, Thank you for choosing Luwansa Hotel as a place to stay with your family while in Palangka Raya. We are very pleased to know that you felt comfortable during your stay and were impressed by the friendliness and courtesy of our staff. This review is an encouragement for us to continue to provide the best service for every guest. With best wishes and prayers, may you and your family always be given health and happiness. We look forward to the opportunity to welcome you back with a more pleasant experience in the future. Sincerely, Management of Luwansa Hotel Palangka Raya.
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Telly R. T.
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly and the service is fast, every day the rooms are tidied up and cleaned, towels are always changed, the rooms are clean and fragrant.
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Accommodation's Reply
16 Sep 2025
Dear Mrs. Telly R. T. Warm greetings from Luwansa Hotel Palangka Raya, Thank you for choosing Luwansa Hotel as a place to stay with your family while in Palangka Raya. We are very happy to hear that you are satisfied with the friendliness of our staff, fast service, and the cleanliness of the room that is always maintained. This review is a great motivation for us to continue to provide the best service for every guest. With best wishes and prayers, may Mrs. Telly and family always be given health and happiness. We look forward to the opportunity to welcome you back with a more pleasant experience in the future. Sincerely, Management of Luwansa Hotel Palangka Raya.
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Telly R. T.
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the rooms are clean and fragrant, always tidied up and cleaned every day, the service is fast.
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3 people find it helpful
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Angra B.
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9.1
/10
Reviewed 15 week(s) ago
Sunset from the hotel room in room 523.
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3 people find it helpful
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