R***o
Business
6.7
/10
Reviewed 5 day(s) ago
Very sad with the service... Found one broken item in my room that was charged to me, even though I took the initiative of informing and explaining that it was not used by me!
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Accommodation's Reply
11 Aug 2026
Dear Our Lovely Guest,
Thank you for sharing your thoughts. We regret that this situation impacted your stay, but we must stand by our established property policies.
As acknowledged in the signed registration terms at check in, guests are accountable for any damaged or missing inventory found within the room. While we appreciate that you brought the damaged item to our attention, we are required to apply our signed policy uniformly to all guests once damage occurs during an active stay.
Thank you for your understanding.
Warm Regards
Blambangan Hotel





