S***a
Business
8.5
/10
Reviewed 3 day(s) ago
Breakfast was given with salty vegetables on the first day, so I didn't eat it. The second day the broccoli didn't look fresh because the color wasn't green but yellow 😔. Oh yeah, I had a problem with parking too, I had to go back and forth because I thought it had been entered into the system, but it turned out it hadn't because when I got out, the tab on the machine asked me to pay, it was a long wait. But, overall everything was okay, the bathroom was okay, the bed was okay, the room facilities were okay.
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Accommodation's Reply
18 Jun 2026
Dear Guest,
Warmest greetings from PARK HOTEL Cawang - Jakarta.
We sincerely apologize that your experience did not fully meet your expectations. We truly value every comment both positive and critical as they help us identify areas where we can do better. Please rest assured that your concerns regarding the breakfast quality, including overly salty vegetables and less fresh broccoli, as well as the inconvenience with the parking system requiring multiple attempts and waiting time, have been shared with the relevant department for immediate review and improvement.
At the same time, we’re grateful to know that there are still aspects of your stay that went well, and we remain committed to enhancing the overall guest experience without compromising on quality.
We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Your trust means a lot to us, and we are committed to continuously improving.
Best Regards,
PARK HOTEL Cawang - Jakarta


