Patra Bandung Hotel

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8.8
Very Good
From 2,364 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

9.0

Service and Facilites

8.8

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Surroundings (49)
Ambiance (44)
Bedroom (44)
Taste (42)
Distance to City Center (40)
Accessibility (40)
Staff Friendliness (39)
Hotel Area (39)
Variety (38)
Family Friendly (37)
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Traveler Reviews Patra Bandung Hotel

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40
Customer reviews
L***n
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
A clean hotel with satisfactory facilities makes you want to come back here.
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Edwin P.
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Staycation
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8.8
/10
Reviewed 2 week(s) ago
Room 223's AC is really cold even though it's set to 28. But the middle part of the mattress is uncomfortable when sleeping, the buttocks area is too deep.
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Mochamad E. B.
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Business
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9.7
/10
Reviewed 3 week(s) ago
An old hotel that's still well-maintained and clean, with complete facilities. It has a spacious parking lot and comfortable open areas.
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Accommodation's Reply
26 Oct 2026
Dear Mr. Mochamad E.B., From Patra Hotel Bandung, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Topan Saputra, General Manager
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Wahyudi
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10.0
/10
Reviewed 3 week(s) ago
The place is comfortable and beautiful, the food is delicious.
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Accommodation's Reply
26 Oct 2026
Dear Mr. Wahyudi, Sincerely yours from Patra Hotel Bandung. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Topan Saputra, General Manager
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S***i
icon-Business
Business
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8.4
/10
Reviewed 5 week(s) ago
I dined in at a restaurant (paid using QRIS), and was given a guest check. I asked for a receipt, but was given a reprint of the check. When I ordered room service, around 10:30 PM, there was no receipt available; I could only pay in cash. The room service staff informed me that QRIS would only be available in the morning. I ended up paying in cash without receiving a receipt. Is this in accordance with the payment and audit procedures at the Patra Bandung Hotel?
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Putri
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Leisure
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8.6
/10
Reviewed 15 week(s) ago
For those who can't stand outside noise, we highly recommend staying here. It's completely soundproof. I could even hear the person next door taking a shower or packing up. As for the restaurant, I'm sorry to say it was very lacking. I ordered pizza and fried rice noodles for dinner. The rice noodles were sweet and a whole cartload of food, and I had requested the waiter (I went directly to the restaurant) not to add pineapple and bell peppers to the pizza, but when they arrived, they still did. I only ate one slice. Shouldn't they make it according to the guest's order? Breakfast was pretty good. The sausage, omelet, scrambled egg, yogurt, and soy sauce chicken were delicious. Big nos on the spring rolls with mayonnaise sauce (they tasted like street food otak-otak), fried rice (the rice was too dry), and juice (it tasted like bottled juice, not really juice). The service and hospitality were excellent. Everyone was friendly and helpful. The bathroom could probably be cleaned to the max. The rubber on the glass door is scratched, and so is the floor. It's creepy. Otherwise, it's very clean. The hotel's plus point is its location. It's right in the heart of Dago, close to everything.
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2 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Ms. Putri P., This is from Patra Hotel Bandung. Thank you for your feedback. We are proud that you chose to stay with us. We greatly appreciate your valuable suggestions. We will forward your feedback to our internal team so that we can improve our services for your next stay. We hope to welcome you back to Patra Hotel Bandung. Sincerely, Topan Saputra, General Manager
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Dedik H.
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9.7
/10
Reviewed 15 week(s) ago
The location is strategic, quiet, and comfortable. The room also has a purifier.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Mr. Dedic H., Sincerely yours from Patra Hotel Bandung. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Topan Saputra, General Manager
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S***i
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
The hotel is clean and comfortable, even though it is in the middle of the city, it is not noisy.
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H***y
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Staycation
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9.1
/10
Reviewed 22 week(s) ago
The location is perfect in the Dago area, close to ITB and Kartika Sari, with plenty of places and activities to visit and do. The rooms are standard size. Breakfast is varied, but the buffet could be improved, but the booths are all delicious. The staff are friendly and responsive. Overall, it's comfortable. Thank you.
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+3
1 people find it helpful
Verified Traveler
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Staycation
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10.0
/10
Reviewed 23 week(s) ago
This hotel is quite satisfactory in terms of comfort, cleanliness, the friendliness of the staff, and reasonable rates. I’ve stayed here many times and highly recommend it. I hope they continue to maintain this standard.
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H***h
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Leisure
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10.0
/10
Reviewed 23 week(s) ago
Friendly service, clean rooms.
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Verified Traveler
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Leisure
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8.4
/10
Reviewed 30 week(s) ago
It was fine I guess. We got a room at the end side of the hotel. We can't have our best night here sadly.
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Ivana J. I.
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Staycation
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10.0
/10
Reviewed 31 week(s) ago
Everything was fun... Will definitely come back again... Thank you Patra Bandung
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Accommodation's Reply
21 Apr 2026
Dear Ms. Ivana J.I., From Patra Hotel Bandung, we respectfully request your time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We look forward to welcoming you back to our hotel again soon for another memorable experience. Sincerely, Roni, General Manager
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Ira f.
icon-Leisure
Leisure
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9.1
/10
Reviewed 31 week(s) ago
Hotel in the center of Dago city, close to UNPAD campus, close to cafes, kids-friendly swimming pool, clean prayer mats provided, very homey rooms, you must stay here if you want to explore the DU area, Teuku Umar and surrounding culinary delights ❤️
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Accommodation's Reply
21 Apr 2026
Dear Ms. Ira F., Sincerely yours from Patra Hotel Bandung. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Roni, General Manager
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Jelvi M.
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10.0
/10
Reviewed 32 week(s) ago
Very good and highly recommended
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2 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Mr./Ms. Jelvi M., Greetings from Patra Hotel Bandung. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Roni, General Manager
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ela s.
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9.4
/10
Reviewed 33 week(s) ago
I've stayed at the Patra Hotel several times and it's always a pleasure. The atmosphere is comfortable, the staff is friendly, and the location is strategic.
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2 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Ms. Ela S., With our deepest respect from Patra Hotel Bandung, Thank you for taking the time to share your experience with us. We are honored to know that you had a wonderful time at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for an even more memorable experience. Sincerely, Roni, General Manager
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Verified Traveler
icon-Leisure
Leisure
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9.7
/10
Reviewed 35 week(s) ago
close access to factory outlet, cool walk in the morning
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3 people find it helpful
Dorotea P.
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10.0
/10
Reviewed 35 week(s) ago
It was a great stay here, there is a heated swimming pool, the breakfast was also delicious.
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1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Ms. Dorothea P., From the Patra Hotel Bandung, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Patra Hotel Bandung. We hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Roni, General Manager
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sherly w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
I had a very satisfying stay at Patra Comfort Bandung. I stayed for 1 night with my husband as we had a short trip to Bandung. Even though the stay was short, everything went smoothly from start to finish. Before arrival, I contacted the hotel via WhatsApp to inform them that my husband would check in first, as the reservation was under my name. The response was quick and clear, and upon arrival, my husband was welcomed warmly and the check-in process went very smoothly with no issues at all. The room was clean and well maintained, with a lovely view of the swimming pool and beautifully landscaped garden. There's smart TV, complete bathroom amenities, and for hairdryer can be requested. Hot water and air conditioning worked perfectly, and overall the room felt very comfortable. Breakfast was a pleasant surprise. There were many varieties to choose from, including an Indomie stand and a live cooking station where the nasi goreng was cooked fresh on the spot. It really added a nice touch to the morning. One thing I really appreciated is that the guest room buildings are separate from the lobby area, with proper pathways that are very helpful for wheelchair users or strollers. The elevator was also clean and pleasantly scented. The WhatsApp service was consistently responsive, which made everything easier. I would like to give special thanks to Kang Rendy for helping me arrange my food that I ordered online. I requested temporary storage in the chiller, and everything was handled smoothly without me having to repeat my request. Truly great teamwork from the staff. Another big plus is the spacious parking area, which is quite rare for hotels in Bandung. Considering the price I paid, Patra Comfort is absolutely worth a 5/5 or even 10/10 rating. Highly recommended, and I will happily stay here again.
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Accommodation's Reply
21 Mar 2026
Dear Mrs Sherly Warmest Greeting From Patra Bandung Hotel..... We’re grateful for your positive feedback on your stay at Patra Bandung Hotel. It warms our hearts to know that you had such a wonderful experience. We can’t wait to have you back for another exceptional stay and create more lasting memories together. Best Regards, Roni General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
It's already good, improve the food variety
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, This is a message from Patra Hotel Bandung. Thank you for taking the time to share your experience with us. We are delighted that you enjoyed your stay at Patra Hotel Bandung. We sincerely hope to welcome you back to our hotel again soon for another memorable experience. Sincerely, Topan Saputra, General Manager
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Number of reviews per page
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