Wiltop Hotel Jambi

Explore Wiltop Hotel Jambi
8.4
Very Good
From 4,613 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Wiltop Hotel Jambi
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Staff Friendliness (97)
Surroundings (87)
Bedroom (87)
Distance to City Center (86)
Taste (86)
Accessibility (84)
Ambiance (81)
Room Space (80)
Bathroom (71)
Check-in/out Time (68)
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Traveler Reviews Wiltop Hotel Jambi

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Customer reviews
C***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 day(s) ago
The service is good and friendly, the room is clean but there is no iron or soap available, the AC is not cold enough but it is still okay 8/10
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Verified Traveler
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Business
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10.0
/10
Reviewed 5 day(s) ago
The service is good, the rooms are clean, and the food is delicious.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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reny f.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
This is my 2nd time staying here, it's really comfortable.
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Accommodation's Reply
05 May 2026
Dear Mr. Renee F., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Hotel close to malls, shopping and food.
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Accommodation's Reply
02 May 2026
Dear Valued Guests, Thank you for taking the time to recommend and review Villatop Jambi Hotel. We hope you felt safe and comfortable during your stay at Villatop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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SHELLY R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff is friendly, with responsive service from the receptionist to the bellboy. The rooms are clean and spacious, and the atmosphere is pleasant.
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Accommodation's Reply
02 May 2026
Dear Ms. Shelley R.S., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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p***o
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 1 week(s) ago
My room has no window, not fine to me...
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We’re sorry to hear that your stay did not fully meet your expectations. We would like to kindly inform you that all of our rooms are equipped with windows. However, for safety and security reasons, not all windows are designed to be opened. We understand that having access to fresh air is important for some of our guests, and we truly appreciate you bringing this to our attention. For your future stays, please feel free to request a room with an openable window in advance, and our team will do their best to accommodate your preference based on availability. We hope to have the opportunity to welcome you back and provide a more comfortable experience. Warm regards, Jeffry Prastya Lubis General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The sound of music from upstairs could still be heard from the room, it was very disturbing.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced due to the music from the floor above disturbing your rest. This is a significant issue for us, and we will conduct further assessments to ensure the noise level is minimized for the comfort of all our guests. If you require any assistance, you can contact our team directly during your next stay so we can help you immediately, such as finding a more comfortable room. We look forward to welcoming you back for an even better stay. Sincerely, Jeffrey Prastia Lubis, General Manager
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Fritz B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Outstanding experience as always
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Accommodation's Reply
24 Apr 2026
Dear Mr. Fritz B Warmest Greetings from Wiltop Hotel Jambi Thank you for your kind words! We’re truly delighted to know that you had another outstanding experience with us. It’s always a pleasure to welcome you back, and we look forward to making your next visit just as memorable Warm Regard Jeffry Prastya Lubis General Manager
dwita t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Always stay here when going to Jambi. Can play in the mall until the mall closes. The room is comfortable for 2 children. Order food and it's delicious.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Davita T., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Dody S. S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very strategic, in a mall area and with many famous food merchants.
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Accommodation's Reply
09 Apr 2026
Dear Mr. Dody S., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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D***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is comfortable, clean, and okay in general
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Noors s.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The hotel service is okay, the breakfast menu is varied and delicious, but the comfort on the 2nd floor is disturbed by the sound of the disco, which disturbs your rest, and I think the shower water is not strong but it is still tolerable, except for the disturbing sound of the disco.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Noors S., Greetings from Wiltop Hotel. Thank you very much for your review and feedback. We are pleased to hear that you were satisfied with our service, the variety and taste of our breakfast menu. However, we apologize for the inconvenience you experienced, particularly the noise from the disco that disturbed your rest and the inadequate water pressure in the shower. Your feedback is very important to us. We will conduct further assessments on noise management to avoid disturbing guest comfort, and will also check the water pressure system in the rooms. We hope to welcome you back for a more comfortable stay on your next visit. Thank you for your understanding. Sincerely, Jeffrey Prastia Lubis, General Manager
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L***i
icon-Staycation
Staycation
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8.6
/10
Reviewed 5 week(s) ago
The bathroom is slippery, the rest is OK🙏🏻
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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B***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly. The location is also strategic. It's really fun.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The staff are friendly and very helpful during check in and check out... 👍
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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i***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel inside the mall is suitable for bringing children to stay overnight, the key access was broken but was immediately repaired
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Wafistrietman C.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Close to the mall, you can shop to your heart's content.
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Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. Wafi Street Man C., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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h***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
Vehicle parking facilities are inadequate
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for your review. We apologize for any inconvenience you may have experienced regarding our parking. Your feedback is invaluable to us and will help us improve our services in the future. For more information, our parking lot is now integrated with the shopping mall's parking facilities, and our team is available to assist and provide guidance regarding parking for your convenience. We hope to provide you with a better experience on your next visit. Thank you for your understanding. Sincerely, J. Prastea Lubis, General Manager
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N***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is nice, the rooms are comfortable, clean, the food is delicious, the view of the Batang Hari River makes it comfortable, go down from the hotel straight to the mall, it is very easy to shop and find food and even children's games.
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1 people find it helpful
Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Very interesting with the beautiful scenery of Gentala
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Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Number of reviews per page
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40