Horison Plaza Inn Kendari

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Overall Ratings & Reviews Horison Plaza Inn Kendari

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Other sources (1)
8.6
Very Good
From 2,791 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Horison Plaza Inn Kendari
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Distance to City Center (61)
Bedroom (58)
Staff Friendliness (54)
Ambiance (53)
Hotel Area (49)
Accessibility (47)
Room Space (46)
Bathroom (46)
Taste (43)
Variety (43)
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Traveler Reviews Horison Plaza Inn Kendari

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Customer reviews
l***y
icon-Business
Business
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8.5
/10
Reviewed 2 week(s) ago
The room is quite comfortable, only the power outlet is too far from the bed.
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Syifa R. T.
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9.1
/10
Reviewed 5 week(s) ago
The location is okay. The staff is also okay.
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Accommodation's Reply
17 Oct 2026
With our deepest respect from PlazaInn Kendari by Horison, we would like to thank you, Syifa R. T., for taking the time to write a review about your stay. We are delighted to hear that our hotel's location was convenient and that the friendliness and service of our staff left a positive impression on you. We will share your feedback with our staff to motivate them to further improve our services. We are very pleased that you chose PlazaInn Kendari by Horison as your accommodation during your stay in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities, and look forward to welcoming you on your next visit. Sincerely, Aldin Firdaus, General Manager
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Iwan G.
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10.0
/10
Reviewed 6 week(s) ago
Fun and cool, the hotel is clean and the staff service is quite good.
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Accommodation's Reply
17 Oct 2026
Dear Mr. Iwan G from PlazaInn Kendari by Horison, Thank you for taking the time to write a review about your stay. We are delighted to hear that our hotel was enjoyable and that the friendliness and service of our staff left a positive impression on you. We will share your feedback with our staff to inspire our team to further improve our services. We are very pleased that you chose PlazaInn Kendari by Horison as your accommodation during your stay in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again with even better services and facilities. We look forward to seeing you on your next visit. Sincerely, Aldin Firdaus, General Manager
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W***a
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9.7
/10
Reviewed 6 week(s) ago
The hotel is comfortable and the staff are very friendly.
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Accommodation's Reply
17 Oct 2026
With our deepest respect from PlazaInn Kendari by Horison, we thank you, Ms./Mrs. W*a, for taking the time to write a review about your stay. We are delighted to hear that our hotel was comfortable and that the friendliness and service of our staff left a positive impression on you. We will share your feedback with our staff to encourage them in their commitment to providing excellent service. We are very pleased that you chose PlazaInn Kendari by Horison as your accommodation during your stay in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. We look forward to welcoming you on your next visit. Sincerely, Aldin Firdaus, General Manager
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M***h
icon-Staycation
Staycation
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9.4
/10
Reviewed 6 week(s) ago
The place is comfortable and close to everywhere.
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Accommodation's Reply
17 Oct 2026
Dear Mr. M*h from PlazaInn Kendari by Horison, Thank you for taking the time to write a review about your stay. We are delighted to hear that our hotel's location was convenient and that the friendliness and service of our staff left a positive impression on you. We will share your feedback with our staff to motivate them to further improve our services. We are very pleased that you chose PlazaInn Kendari by Horison as your accommodation during your stay in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again with even better services and amenities. We look forward to seeing you on your next visit. Sincerely, Aldin Ferdaus, General Manager
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G***t
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8.5
/10
Reviewed 12 week(s) ago
overall nice and the breakfast menu is extensive
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Accommodation's Reply
29 Aug 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Mr. G*t. We are delighted that you chose our hotel as your accommodation during your visit to Kendari. We are very pleased to have served you with our utmost dedication. We will share your review with our staff to inspire them to further improve our services. We are so glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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Widya o. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I often get a business class room, thank God, I'm blessed with a pious child. I really like it.
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Accommodation's Reply
29 Aug 2026
Dear Mr./Ms. Vidia O.M. from PlazaInn Kendari by Horison, Thank you for your review of choosing our hotel as your accommodation during your stay in Kendari. We were delighted to have served you with such excellent service. We will share your review with our staff to inspire them to further improve our services. We are very pleased that you chose PlazaInn Kendari by Horison for your stay in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again with even better services and amenities. Sincerely, Aldin Ferdaus, General Manager
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A***a
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9.7
/10
Reviewed 12 week(s) ago
The service was satisfactory, only the fried rice was a bit hard.
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Accommodation's Reply
29 Aug 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Mr./Ms. A*a, and for choosing our hotel as your accommodation during your stay in Kendari. We were delighted to have served you with our utmost dedication. We will share your review with our staff to encourage them in their commitment to providing excellent service. We are very glad you chose PlazaInn Kendari by Horison as your accommodation during your stay in Kendari. Thank you for your feedback and comments regarding the unsatisfactory menu items. We have forwarded this matter to the relevant department to take further action to better meet the needs of PlazaInn Kendari by Horison guests in the future. We hope to welcome you back to PlazaInn Kendari by Horison again with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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E***y
icon-Business
Business
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8.2
/10
Reviewed 15 week(s) ago
I was extremely disappointed with this accommodation. I was given a room with no windows at all, feeling like I was staying in a small guesthouse or warehouse, and even feeling isolated from the outside world. I asked the receptionist for a room change, but they told me there were no other options and offered no help whatsoever.
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Accommodation's Reply
12 Aug 2026
Dear Mr./Ms. E*y, ...
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NUR Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
A cool hotel with a bathtub, and the price is great. Please keep it up.
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Accommodation's Reply
27 Jul 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Mr. Noor See, and for choosing our hotel as your accommodation during your stay in Kendari. We were delighted to have provided you with the best possible service. We will share your review with our staff to inspire our team in providing even better service. We are very glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We appreciate your recommendation of our hotel as one of the best located hotels in Kendari. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Ferdaus, General Manager
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 18 week(s) ago
The hotel staff was friendly and very helpful throughout our stay. The hotel is also centrally located, making it easily accessible.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Mr. G*t, ...
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It was very comfortable to stay here.
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Accommodation's Reply
06 Jul 2026
Dear Mr. G*T from PlazaInn Kendari by Horison, Thank you for your review of choosing our hotel as your accommodation during your visit to Kendari. We were delighted to have served you with such great service. We will share your review with our staff to inspire them to further improve our services. We are very pleased that you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing our guests with the best services and amenities, including innovative offerings during breakfast. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Ferdaus, General Manager
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Ainul R.
icon-Business
Business
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10.0
/10
Reviewed 19 week(s) ago
Friendly staff. Room is clean and wide. Food is delicious. Will repeat to stay here.
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Accommodation's Reply
06 Jul 2026
Warm greetings from PlazaInn Kendari by Horison. Thank you, Mr Ainul R, for your review and for trusting our hotel for your stay in Kendari. It was a pleasure serving you whole heartedly, we will share your feedback with our staff to motivate the team in their service efforts. We are delighted that you chose PlazaInn Kendari by Horison for your accommodation in Kendari. We constantly strive to provide the best service and facilities for our guests, including introducing new innovations during breakfast. We look forward to welcoming you back to PlazaInn Kendari by Horison, where we aim to offer even better service and facilities. Sincerely, Aldin Firdaus General Manager
M***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
A pleasant experience. The hotel staff and facilities are great.
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Accommodation's Reply
30 Jun 2026
Dear Mr./Ms. M*f from PlazaInn Kendari by Horison, Thank you for your review of choosing our hotel as your accommodation during your visit to Kendari. We were delighted to have served you with such great service. We will share your review with our staff to inspire them to further improve our services. We are very pleased that you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing our guests with the best services and amenities, including innovative offerings during breakfast. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Ferdaus, General Manager
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E***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Like before, nice. Second time, got no window.
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Accommodation's Reply
30 Jun 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Mr. E*r. We are delighted that you chose our hotel as your accommodation during your visit to Kendari. We are very pleased to have served you with our utmost dedication. We will share your review with our staff to inspire them to further improve our services. We are so glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing our guests with the best services and amenities, including innovative offerings during breakfast. We look forward to welcoming you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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E***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Everything is nice in the room, but the view outside is not good.
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Accommodation's Reply
20 Jun 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Mr./Ms. E*R. We are delighted that you chose our hotel as your accommodation during your visit to Kendari. We are honored to have served you with such dedication. We will share your review with our staff to inspire them to further improve our services. We are very happy that you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing our guests with the best services and amenities, including innovative offerings during breakfast. We look forward to welcoming you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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R***u
icon-Business
Business
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10.0
/10
Reviewed 22 week(s) ago
Friendly staff, very helpful at check-in. Clean and comfortable.
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Accommodation's Reply
20 Jun 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, R*U, and for choosing our hotel as your accommodation during your visit to Kendari. We were delighted to have served you with our utmost dedication. We will share your review with our staff to inspire them to further improve our services. We are very glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing our guests with the best services and amenities, including innovative offerings during breakfast. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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Fatmawati S.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Highly recommended for those who want to work alongside their family. The food is delicious and varied, and the service is excellent. There are ants and mosquitoes in the rooms, but they're easily remedied by the office staff. Overall, it's recommended for those of you who work but want to be with your family.
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Accommodation's Reply
20 Jun 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Ms. Fatmawati S., and for choosing our hotel as your accommodation during your stay in Kendari. We were delighted to have served you with our best hospitality. We will share your review with our staff to inspire them to further improve our services. We are very glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing our guests with the best services and amenities, including innovative offerings during breakfast. We hope to welcome you back to Plaza Inn Kendari by Horison again with even better services and amenities. Sincerely, Aldin Ferdaus, General Manager
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zulkifli m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The breakfast menu is delicious, the service is friendly.
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Accommodation's Reply
20 Jun 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Zulkifli. M, and for choosing our hotel as your accommodation during your stay in Kendari. We were delighted to have served you so well. We will share your review with our staff to inspire our team in providing even better service. We are so glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing the best service and amenities to our guests, including innovative offerings during breakfast. We look forward to welcoming you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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Aul
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
The hotel's location is great, close to everything. There's also a snack bar right in front of it at night.
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Accommodation's Reply
20 Jun 2026
With our deepest respect from PlazaInn Kendari by Horison, thank you for your review, Aul, and for choosing our hotel as your accommodation during your stay in Kendari. We were delighted to have served you so well. We will share your review with our staff to inspire our team in providing even better service. We are very glad you chose PlazaInn Kendari by Horison for your stay in Kendari. We are committed to always providing the best service and amenities to our guests, including innovative offerings during breakfast. We hope to welcome you back to Plaza Inn Kendari by Horison again, with even better services and amenities. Sincerely, Aldin Firdaus, General Manager
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