8.2
Very Good
From 2,945 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.4

Service and Facilites

8.2

People often mention about Grace Setia Hotel
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Bathroom (26)
Bedroom (25)
Ambiance (19)
Staff Friendliness (18)
Hotel Area (18)
Surroundings (16)
Accessibility (14)
Room Space (13)
Activity Option (11)
Distance to City Center (10)
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Traveler Reviews Grace Setia Hotel

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Customer reviews
O***a
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8.1
/10
Reviewed 1 week(s) ago
To stay overnight if you need something in that area, it's quite comfortable at that price.
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j***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
This hotel is disappointing, there is no water, the room smells of cigarettes, the bathroom smells a bit of sulfur, there are visitors who don't know what to do in a group with angry faces.
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2 people find it helpful
Putri Z.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Why is my AC not cold? + there are mosquitoes and ants. The WiFi can't connect.
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G***t
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
Bad first experience staying there. I had to pay a fine of 100 thousand by the hotel because I was accused of staining the bed sheet. with the excuse of cleaning the bed sheet. even though I myself did not know where the stain on the bed sheet came from which was under the blanket. we slept on the blanket because the AC was not cold enough. while the stained bed sheet was under the blanket. coincidentally we stayed for 2 nights at that time. the first day was safe. the stain was on the bed sheet on the second day after we went out during the day when the room was cleaned. just once here. don't want it to happen again. hopefully the hotel can improve its honesty and comfort in this hotel.
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1 people find it helpful
M***d
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Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
This hotel is quite good for the jasmine class, but for those who prefer a star hotel, just look for another one.
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M***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
strategic location. check-in right at 2 pm, can't be earlier. lobby for waiting is spacious. room is quite comfortable, complete facilities, there is a mini fridge inside. unfortunately when staying there the hotel wifi was having problems so it couldn't be used
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+4
1 people find it helpful
s***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very friendly, and the room was very comfortable.
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stralen p.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
the staff very friendly, and the room is comfort
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W***k
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The staff is friendly, the room is clean, the AC is really cold.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel is nice and quite clean. Near the road and free parking.
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A***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff was friendly, but in the room that night there was the sound of a woman laughing and knocking on the door and under the bed 😭
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H***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 12 week(s) ago
Even though the hotel used to be nice and clean, it's a shame that now it looks like an inn that isn't looked after, even though the location is good.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 12 week(s) ago
The TV doesn't work, the hot water doesn't work either, it's a shame even though the location is really good.
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K***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room is nice, clean, quite spacious. The bathroom is also nice, clean.
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1 people find it helpful
M***M
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
ok
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Batoro A.
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Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
For the price I got, it was actually probably in accordance with the facilities.
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Reinaldo
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Have stayed here several times. The room is clean even though the sheets look a bit dull, the bathroom is also clean and the hot water is always safe. And the added value is that there is a refrigerator in each room so it is good for those who stay for a long time.
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N***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is strategic, not too far from ITS, but when we got to the room, the bed sheets were a bit dirty, but the housekeeper quickly changed them to new ones, for the cheap price, but the facilities are quite good, there is a lift and hot water, air conditioning, TV and a small refrigerator.
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Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The hotel staff is friendly. The room is spacious, there is a refrigerator too. Suitable for families.
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1 people find it helpful
Andri S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 17 week(s) ago
The hotel lobby area is quite good, the rooms are not well maintained and not very clean, there are lots of mosquitoes.
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