8.2
Very Good
From 540 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

7.6

Location

7.8

Service and Facilites

8.3

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Traveler Reviews Hasanah Guest House Syariah De Saphire

Number of reviews per page
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40
Customer reviews
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syaifulloh
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9.7
/10
Reviewed 146 week(s) ago
Really recommended when you go to Malang, the employees are friendly, pious, welcoming but with warm greetings, and the rooms are very clean.
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Iskandar Iskandar
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8.7
/10
Reviewed 156 week(s) ago
Hotelnya bagus dan murah. Tapi kebersihan mohon di tingkatkan dari segi handuk dan spray. Karena spraynya kurang bersih dan handuk juga. Jadi kalau segi kamar besar dan luas. Lokasi adem dan tenang. Pas kalau buat ketenangan buat rehat. Saran kalau mau ke sini bawa sabun dan alat mandi ya. Handuk juga yang lainnya oke sih.
+2
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Muhammad H.
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9.1
/10
Reviewed 157 week(s) ago
I like it very clean and the balcony is cute
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Rizki
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9.7
/10
Reviewed 158 week(s) ago
Clean place. Comfortable, friendly service, clean bathroom.
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Anas T. L. B.
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8.5
/10
Reviewed 161 week(s) ago
Nyaman banget kamarnya dapet yang luas, bersih banget, suasana hotelnya juga enak jadi bikin betah. Next time pengen staycation di sini lagi.
1 people find it helpful
Ajeng W.
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6.0
/10
Reviewed 163 week(s) ago
Had not got a room even though I had booked and paid before (not payment at check-in) on the grounds that the room was full. Until finally given a room even though it was a twin bed. I'm a bit disappointed because it's not the first time the officer there said. Hopefully the system service can be improved again because finding a guest house/hotel during tight hours is not an easy thing for us out-of-town guests. Thank you
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3 people find it helpful
Lalu U. U.
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9.4
/10
Reviewed 163 week(s) ago
The rooms are clean, the reception is friendly, unfortunately there is no elevator.
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RIZKA
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5.1
/10
Reviewed 164 week(s) ago
Cook yes the electricity on the 2nd floor is off from 10 pm until check out. What's worse is that the water is dead, so you can't take a shower, just to pee the water is dead. That's bad. The rooms are actually good, it's just that the facilities are pathetic. Just because the price is cheap, cooking is like that. Next time please improve again.
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1 people find it helpful
moch c. z.
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6.4
/10
Reviewed 164 week(s) ago
The water died from yesterday afternoon, at night it was on but in the morning it died again, and last night the lights went out more than 5 times.
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2 people find it helpful
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Ryan E. S.
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8.5
/10
Reviewed 164 week(s) ago
The rooms are clean and big enough. It's just that in the bathroom there is no soap.
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1 people find it helpful
Bagus T.
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8.5
/10
Reviewed 166 week(s) ago
Really like staying here. The rooms are spacious, clean comfortable. Anyway, you won't regret staying here.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, thanks for being with us. Looking forward to your continued love and support. Regards, Amelia.
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Sondy A. S.
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9.4
/10
Reviewed 166 week(s) ago
Cheap, clean & friendly.
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Accommodation's Reply
14 Jul 2022
Thank you for your appreciation, Sondy! We look forward to providing you with consistent service at all times. Greetings, Jane!
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Fitria H.
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9.4
/10
Reviewed 166 week(s) ago
The hotel is clean, everywhere is clean, the front yard is clean, the lobby is clean, the hallways are clean, the rooms are clean, the staff are all friendly, comfortable, the building is new.
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Accommodation's Reply
01 Jul 2022
We appreciate your positive assessment! We pride ourselves on serving our guests with an incredible experience. Hello, Simon
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Arinah F.
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8.5
/10
Reviewed 170 week(s) ago
A delightful 100 thousand hotel. Quite clean, friendly service, and nice rooms. If you go to Malang, you will definitely stop by again. Thankyou .
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Accommodation's Reply
16 Jun 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon
Berliana R. S.
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8.5
/10
Reviewed 170 week(s) ago
Cleanliness is good, rooms are comfortable, only the bathroom shower and sink cannot be used. The recommendation for that price is really good 👍.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Berlian! Thank you for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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Irvan M.
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9.1
/10
Reviewed 170 week(s) ago
Good facilities with cheap rent, warm water, air conditioning, room cleanliness and free tea/coffee to make yourself. It's just that one towel and mineral water are provided, even though I ordered a room for two people.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Thank you for your appreciation! We hope to give you consistent service every time. Regards, Simon
Endar
icon-origin-TRAVELOKA
9.7
/10
Reviewed 171 week(s) ago
Very comfortable staying here, happened to get a clean room and everything was smooth, got soap, towels, normal tv, cold AC. Staying 2 days during a vacation in Malang and getting a promo price from Traveloka for only 100 thousand / night is very lucky. Next time, if you go to Malang again, you can be a partner.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Ram! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
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Nuris Sundusil Laily
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6.0
/10
Reviewed 172 week(s) ago
The water in the room was dead so I had to use another room's bathroom.
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1 people find it helpful
Lusi J.
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6.0
/10
Reviewed 173 week(s) ago
The rooms are clean, only the bathroom is a bit dirty. The air conditioner is so hot that I can't sleep, like it's running out of freon, please pay more attention.
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2 people find it helpful
Megah R.
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8.5
/10
Reviewed 173 week(s) ago
The rooms are comfortable, really recommended, if you go to Malang you want to stay here again.
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1 people find it helpful
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