Overall Ratings & Reviews Collection O 991 D'batoe Boutique Hotel
Explore Collection O 991 D'batoe Boutique Hotel
Traveloka (2,113)
8.1
Very Good
From 2,113 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.1
Meal
7.9
Location
8.4
Service and Facilites
8.1
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Traveler Reviews Collection O 991 D'batoe Boutique Hotel
Number of reviews per page
20
40
Customer reviews
D
Danniel
8.8
/10
Reviewed 166 week(s) ago
Nice place and we love to stay here. Will be back on next staycation.
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Accommodation's Reply
16 Jun 2022
Hi, Danniel! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
Kl
Kerri l.
6.0
/10
Reviewed 168 week(s) ago
The mattress is damp, spots and stains on the toilet mattress are crusty.
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1 people find it helpful
Sonny i.
6.0
/10
Reviewed 170 week(s) ago
The air conditioner is not cold enough, the towels are dirty.
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Accommodation's Reply
26 Apr 2022
We apologize for the inconvenience you experienced! We will definitely look into this issue and will do our best to improve your experience. Regards, Joey
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NA
Natasha A.
6.0
/10
Reviewed 170 week(s) ago
The room was awful:(very smelly & the masjid outside was very loud, so it will be a bit annoying if you want to take a rest & sleep.
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IA
Ilham A. F.
9.7
/10
Reviewed 171 week(s) ago
A cheap hotel in the middle of the city center available sabul sandals and others, the basics are complete, it's just a shame the fridge doesn't turn on. Overall, everything else is really good.
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1 people find it helpful
Accommodation's Reply
22 Apr 2022
Thank you so much for the amazing rating, Inspiration! Rest assured, we have marked this note of concern to ensure a comfortable and relaxing stay :) Greetings, Jane!
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Nadya F.
8.5
/10
Reviewed 172 week(s) ago
The room is spacious, I like it only for the wifi it can't be used at all the connection is bad, for the rest it's ok 👍🏻.
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Accommodation's Reply
22 Apr 2022
Hi, Nadia! Thank you for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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GA
Gita A.
9.7
/10
Reviewed 173 week(s) ago
Anyway, it's really nice, the place is close to everywhere, the hot water is really good, I want to go there again.
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Accommodation's Reply
06 Apr 2022
Hi Gita! We are happy to see that you liked our service. Looking forward to your hosting soon. Regards, Amelia.
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RO
Roiyan O. M.
8.5
/10
Reviewed 173 week(s) ago
Very pleasant. Only the window can't close tightly.
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1 people find it helpful
Accommodation's Reply
14 Apr 2022
Thank you very much for the positive rating, Roiyan! Rest assured, we will definitely work on your feedback and ensure better service in the future. Regards, Ivy
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RO
Roiyan O. M.
9.7
/10
Reviewed 174 week(s) ago
Okay service. All right.
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Accommodation's Reply
12 Apr 2022
We are glad to see that you enjoyed your stay, Roiyan! It would be great if you could spread the word among your circle. Have a nice day. Greetings, Jane!
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Rita Christianti
8.8
/10
Reviewed 175 week(s) ago
The hotel is clean, the service is good, the receptionist is friendly.
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1 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi Rita! Thanks for your support, your feedback makes it our day. We hope to amaze you regularly with our services. Regards, Amelia.
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WN
Wahyu N.
8.5
/10
Reviewed 180 week(s) ago
Strategic location near everywhere, for comfortable rooms the size is also very pleasant.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Hey Wahyu, We appreciate your valuable comments. Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Martiah!
DK
Dikki K. A.
8.5
/10
Reviewed 181 week(s) ago
Highly recommend the place is comfortable.
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2 people find it helpful
Accommodation's Reply
17 Feb 2022
Appreciate your feedback, Dikki! Have a wonderful day ahead. Regards, Martiah!
syahbudi r.
8.5
/10
Reviewed 181 week(s) ago
The rooms are spacious and clean the waiters are also friendly.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Thanks for rating us positively, Syahbudi! Glad to see that the services offered by us meet your expectations, we will endeavour to keep it up. Regards, Maliva!
Yh
Yudi h.
5.5
/10
Reviewed 182 week(s) ago
Everything about the hotel is very OLD, even the bedsheet. Very NOISY.
2 people find it helpful
Accommodation's Reply
17 Feb 2022
Hey Yudi, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Maliva!
LA
Luthfi A. S.
5.6
/10
Reviewed 182 week(s) ago
The room is not clean, rich, you have to sweep and mop first, when you enter the tb tb the room is oyo.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Hi Luthfiarief, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kisno!
EC
Edmund C.
9.1
/10
Reviewed 183 week(s) ago
Awesome place, cozy, quite and relaxing.
1 people find it helpful
Accommodation's Reply
16 Feb 2022
Hey Edmund, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Margianti!
MU
MIFTAKHUL U.
9.4
/10
Reviewed 184 week(s) ago
Nice place, comfortable and good service.
2 people find it helpful
F
Febrian
6.6
/10
Reviewed 187 week(s) ago
As for the cleanliness, it is very bad, the sheets + pillowcases are rich not replaced, dirty and smelly. A lot of dust especially on the windows, curtains, and sofas. As input, please pay attention again for cleanliness, overall facilities and good service. Thank you.
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2 people find it helpful
RD
Ronald D.
5.2
/10
Reviewed 187 week(s) ago
Check in process was very slow. I reached around 3PM and yet the room wasn't ready, so we had to wait for another 1 hour until the room is ready. And that wasn't all yet, the AC was very hot making our night sleep very uncomfortable. it was a mediocre and unsatisfying experience staying here. I'd suggest to pick different accomodation.
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1 people find it helpful
SL
Stephanie L. M.
6.6
/10
Reviewed 187 week(s) ago
The cleanliness of the room is still a little lacking and there are dirty stains on the pillows.
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Number of reviews per page
20
40
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