Overall Ratings & Reviews The House Tour Uphill

The rooms are spacious and comfortable, but the cleanliness is a real nuisance. I arrived at the hotel at 6 p.m. hoping to get some rest, but I found the entire room covered in sand and the toilet smelly. Even though I called, they were cleaning it again, and I noticed the broom was no longer fit for use (no wonder it wasn't clean). Afterward, I wiped it down again because there was sand on the bed. It seems the sand wasn't positioned correctly, as it got everywhere, causing me to slip down the sandy stairs. Hopefully, management will pay more attention to guest comfort.

Excellent and satisfying. The hotel is kids friendly and aesthetic.

It's perfect for a staycation with kids, especially since the room has a bathtub so kids can enjoy soaking in it. The staff are friendly and quick to handle any issues. The atmosphere is also comfortable. However, when I stayed there was a wedding reception so it was quite noisy, but the event didn't end until late at night, so I could still rest comfortably. The food is undoubtedly delicious and the price is relatively affordable.

Overall is good👌🏻, the place has toys for children, the swimming pool is also good.

Second time staying here, very impressed with the design of the room & hotel, starting from the choice of colors, materials and functionality, the only small complaint is the gutter that hits the bathroom canopy, on the 1st floor, so when it rains, the sound is loud accompanying my sleep.

Overall I really liked staying here...

The hotel room and atmosphere are good. Only the room is a bit damp.

Understand the story using beach sand, near the pool. But can you imagine the sand being carried to the stairs and the room? And man, I got a room that didn't look like it had been renovated yet. The door handle, my goodness, wasn't neat. For the staff, they were nice, but it's just sad that I brought my family to a really dirty place. The sand was carried everywhere and there was a lot of trash in the corridor of our area.

The accommodation offers a good facility for a family trip, especially with kids. But sadly, the outdoor area near the pool and kids' playground are allowed for smoking, which is not convenient for some guests, including us. Please create a designated spot for smoking, not near the kids' area.

So far, the hotel is strategically located near tourist attractions, the hotel is friendly for family vacations, for the condition of the room it seems like it needs a lot of repairs like the balcony door can't be locked, the bathroom door is broken, the floor is not clean so the feet are black, the lights near the sofa sometimes like to turn off by themselves, for the breakfast menu there aren't many variations so far the food is quite delicious

Positive: Room cleanliness is very good. Suggestions and criticisms that need to be improved: The staff on duty are a bit forgetful, we have left the car key but they said they didn't leave it, like the slogan speak first then check (I won't blow up if the CS realizes and apologizes, but this CS didn't apologize). Second, when we want to swim, one room is only lent 1 towel, while in fact we book 1 room for 2 people, the excuse of borrowing a towel again costs money, it's a bit strange, and it would be better if there was a tap to wash your feet when leaving the pool area because the sand sticks when leaving the pool area. Third, the breakfast staff was quite hasty in raising all the menu names approximately 40 minutes before the end time, we Indonesians understand what the menu is, imagine what it would be like for expats? And the breakfast staff must be called first to be able to cook eggs and are not active in refilling food or condiments that have run out. 30 minutes before the end time, the porridge was also finished and the bowls were not refilled. The fourth, Two-story room, the first floor has no AC and is very hot, must open the window and we are worried about security or wild animals if we open the window without supervision. The AC on the 2nd floor is also not cold, and when passing the stairs to move floors, the smell of a rarely used room can be smelled.

everything is good. please improve the facilities.

Newly renovated, everything is very good! Happy with the development of The House Tour since Maja House and others. Success, Bung Ben!

Wishing everyone success and continued progress

The mattress is very rickety, it moves a little noisy, sorry, it's hard and not comfortable. The room upstairs is hot because there is no air conditioning

Good nice cool comfortable beautiful close kids friendly

Although when we checked in we were still waiting because the AC was being maintained, overall all the facilities, areas, food, and hotel staff were the best. The service and hotel staff were friendly, we left something behind but after checking out our stuff was still stored and could be sent to Jakarta.

- The room smells of thinner as if it has just been painted, making it uncomfortable to rest - There is no room number and no towel hanger in the bathroom, simple but troublesome and uncomfortable - The sand from the playground is not cleaned often so the hallway is dirty with sand, as if it is not ready with its own facilities - The breakfast menu is okay and varied, only many are served cold, both food (french fries, sausages, etc.) and drinks (bajigur, etc.).

It's enough, guys 😬, the bathroom is dirty, the walls of the room are damp, dirty, smelly, not like the reviews of the tiktokers

Very happy to staycation here, my child is very happy. Next time will come here again.