8.6
Very Good
From 1,401 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about The Royale Krakatau Hotel
All
Keramahan Staff (39)
Suasana (35)
Area Hotel (34)
Kamar Tidur (32)
Kamar Mandi (32)
Ukuran Kamar (31)
Ramah Keluarga (30)
Jarak ke Pusat Kota (28)
Waktu Check-in/out (28)
Wifi (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Royale Krakatau Hotel

Number of reviews per page
20
40
Customer reviews
f***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very good for family stay
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
Tarma W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service is friendly, the food is delicious, the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Mr./Ms. Tarma W. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your feedback regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
F***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Recommended hotel with good facilities, excellent food, and incredible hospitality.
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
gerry k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
nice good nice good nice good nice good nice good
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear, Sir/Madam. Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings. Rury Ilham. General Manager.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Window areas, corners, dirty and dusty rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, We sincerely apologize for the unpleasant experience you had while staying at our accommodation. We apologize if you had a different experience. We assure you that we have listened to your feedback regarding our room facilities and front desk service. We also assure you that we will do everything we can to improve these areas for a pleasant stay. Thank you for your visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
B***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
friendly staff, neat and clean rooms...breakfast variety needs to be improved
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
for friendly service, delicious food, decent facilities, only the distance from the room to the hotel location is quite far, you have to walk about 100 meters
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's really comfortable, the breakfast menu is delicious, all the facilities are in good condition.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly staff, spacious and clean rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
Satya d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable hotel for sports & quiet atmosphere
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mr. Satya d. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Worth of money, with such facilities. Husband said will definitely come back again here for golf.
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear, Sir/Madam. Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings. Rury Ilham. General Manager.
n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Check-in and breakfast are in the main building. Rooms are located in another building. Wi-Fi is fast and easy to access. For breakfast, you can be picked up at the restaurant in the main building or walk around while enjoying the morning air, surrounded by greenery and the sounds of chirping birds. Breakfast is quite varied! We happened to be staying overnight during an event in Cilegon. So, we were in the same hotel as foreigners from India, Russia, and Korea. Wow, how exciting!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
Gabriella
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is very friendly and the facilities are as per the book.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Aug 2025
Dear Mr./Ms. Gabriella L.R.T. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your feedback regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards, Rury Ilham.
Translated by Google Icon
See original
Profile Picture
vhieta s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
good food, clean rooms and friendly hotel staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Aug 2025
Dear Ms. Vhieta s. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards, Rury Ilham.
Translated by Google Icon
See original
N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
One of the best hotels in Cilegon
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is comfortable and clean. Breakfast is varied and the facilities are complete, including a swimming pool and fitness center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
F***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, beautiful, calm environment, cool morning atmosphere, fresh air.
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
Translated by Google Icon
See original
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good located, near the golf course and good food
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear, Sir/Madam. Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings. Rury Ilham. General Manager.
Profile Picture
Muriana P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Close to the city center, the spacious hotel makes exercise comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear, Sir/Madam. Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings. Rury Ilham. General Manager.
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff were very friendly and helpful during check-in.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear, Sir/Madam. Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings. Rury Ilham. General Manager.
Number of reviews per page
20
40