The security is very friendly

The hotel staff was very friendly and helpful during my stay there.

The room is clean and comfortable.

I never get bored staying here because the facilities are so excellent. Thank you.

recommend for large families

The staff were very friendly, recommendation for stay for business or family activity

Good service & location. Clean room.

Friendly staff, spacious and clean rooms, comfortable, large yard and parking area

The hotel staff is friendly. The rooms are spacious and clean, the grounds are spacious, the parking is ample, the atmosphere is comfortable, the food is delicious, and the menu is varied.

Quite comfortable and good service from the staff

I had a very satisfying 4-day, 3-night stay at this hotel. The cleanliness was maintained, and the hotel service was very friendly and helpful for our corporate event. Please improve any shortcomings. Overall, it was very impressive. Thank you, The Royale Krakatau.

It's just a hassle to turn on the TV, you have to call the staff.

Very luxurious and comfortable, suitable for vacationing with family or partner

It was a pleasant staycation. The rooms were clean, spacious, and well-appointed. There are many amenities available, including bicycles to explore the spacious hotel grounds and golf carts to explore the golf course.

The cleanliness and amenities are truly top-notch. This is our second staycation with my family at this hotel, and it never disappoints.

The staff was friendly and helpful, but the superior room was in a different building, and the corridor to the room was a bit scary for me, a timid person, at first. I was pleasantly surprised to find the room spacious and the amenities very complete. 🫶 The downside was the toilet had a bad smell.

My first experience staying at a hotel in Cilegon. The hotel staff were all friendly, from security, receptionists to porters. To the receptionist on duty on March 23, 2026, on the right (forgot her name). I would like to express my gratitude for providing excellent service. I reserved 2 rooms with a deluxe twin and connecting room and coincidentally, the smoking area was available. When I informed her that I had a 6-month-old baby, the receptionist immediately found another room and in less than 5 minutes I got a deluxe king room, adjacent to the non-smoking area. Thank you very much, lady and Royale Krakatau.

The hotel turned out to be really nice. The staff was friendly. The swimming pool was clean. The hotel rooms were all nice and clean. It was my first time here.

Comfortable hotel in the center of Cilegon city

Comfortable, beautiful... clean atmosphere.