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PRIME PARK Hotel Bandung

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Overall Ratings & Reviews PRIME PARK Hotel Bandung

Traveloka (4,469)

Other sources (64)

9.2

Exceptional

From 4,469 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about PRIME PARK Hotel Bandung

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Staff Friendliness (55)

Distance to City Center (54)

Ambiance (54)

Taste (53)

Accessibility (47)

Bedroom (47)

Bathroom (45)

Hotel Area (45)

Room Space (42)

Wifi (40)

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Traveler Reviews PRIME PARK Hotel Bandung

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Customer reviews

W***y

7.5

/10

Reviewed 2 week(s) ago

Everything's actually great, but the Wi-Fi is incredibly difficult. I can't use it on my laptop, even though I specifically chose a 4-star rating in hopes of working from home. Connected but no internet, or connected but only 1 bar and constantly dropping out. Reported it to customer service, but was told they'd be FU'd to the IT team. It's been 2 days now 😭

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D***i

8.5

/10

Reviewed 4 week(s) ago

Quite strategic, comfortable, friendly service.

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A***a

Leisure

9.6

/10

Reviewed 8 week(s) ago

The bedroom window leaks water when it rains… Water puddles into the room.

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2 people find it helpful

E***a

Business

8.5

/10

Reviewed 8 week(s) ago

"Clean room, friendly staff, okay", "Strategic location, okay price", "Quiet hotel, good sleep", "Nice place, very comfortable", and "Excellent service, top".

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4 people find it helpful

Linda H.

Leisure

8.8

/10

Reviewed 8 week(s) ago

The hotel is a bit old, the pool is dirty, and the TV channels are limited. But the staff is friendly, the food is delicious, and there are delicious meatballs on the side. Thanks.

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H***n

Leisure

8.5

/10

Reviewed 13 week(s) ago

An exciting experience, only the food is less varied.

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H***a

Leisure

8.3

/10

Reviewed 13 week(s) ago

Not as good as before. + Food is ok, quite tasty, but the variety is not as much as before + Service is ok, friendly + Complete amenities + Good mattress - Swimming pool is very dirty - Bedroom and bathroom cleanliness is lacking - Poor Wi-Fi signal - Bad TV channels

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S***m

8.1

/10

Reviewed 13 week(s) ago

The pool water was dirty, as if it had never been cleaned. The review form didn't mention the pool facilities, even though the hotel does have one. Therefore, I couldn't include a rating regarding pool cleanliness.

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1 people find it helpful

n***a

Business

8.5

/10

Reviewed 16 week(s) ago

Good service. Friendly staff. Varied food.

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Rama N.

Business

10.0

/10

Reviewed 18 week(s) ago

comfortable room, strategic location, food is quite good except for the chicken porridge, I think the soy sauce is cheap.

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R***O

8.5

/10

Reviewed 20 week(s) ago

Have stayed here twice... Comfortable, strategic location and very, very friendly service.

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G***a

Leisure

8.2

/10

Reviewed 20 week(s) ago

Strategic location, close to everything. My room directly overlooks the mountains and the city. Best

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f***n

Leisure

8.5

/10

Reviewed 21 week(s) ago

The room is clean, the bathroom is also clean, the hot water works well, the breakfast is quite good. Only the gym is too small

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B***y

Leisure

9.6

/10

Reviewed 21 week(s) ago

Overall it's good, but the food variety isn't much.

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1 people find it helpful

Verified Traveler

Leisure

9.3

/10

Reviewed 21 week(s) ago

Friendly hotel staff, nice atmosphere, clean

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1 people find it helpful

Cut I.

8.8

/10

Reviewed 22 week(s) ago

Friendly service, clean bathroom, crisp white sheets. Will be back again.

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1 people find it helpful

Putri I. R. P.

Staycation

10.0

/10

Reviewed 27 week(s) ago

Anyway, I want to stay here again, this is the second time...

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1 people find it helpful

Accommodation's Reply

17 Nov 2025

Dear Mr. Putri, Thank you for your trust and for your second stay at Prime Park Hotel Bandung. We are delighted to hear that you are planning to return. Reviews like these are a great motivation for us to continue our commitment to providing the best service to all our guests. We hope to welcome you back again! Best regards, Prime Park Hotel Bandung Management

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Verified Traveler

9.7

/10

Reviewed 28 week(s) ago

The breakfast turned out to be delicious hehe!

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1 people find it helpful

M***F

Business

10.0

/10

Reviewed 28 week(s) ago

Very friendly and attentive CS

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1 people find it helpful

I***n

Staycation

10.0

/10

Reviewed 28 week(s) ago

Mantap Prime Park Strategic location near the city center. Mountain views too. The rooftop pool is great.

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Accommodation's Reply

17 Nov 2025

Dear Valued Guest, Thank you for choosing to stay at Prime Park Hotel Bandung and for sharing your positive review. We are delighted that you enjoyed our convenient location near the city center, the beautiful mountain views and the rooftop swimming pool, which is a favorite among all our guests. Your kind words are a driving force for us to continue to provide the best possible experience. We look forward to welcoming you back again soon. Best regards, Prime Park Hotel Bandung Management

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