Overall Ratings & Reviews Royal Parbina Hotel

I checked in at 11 pm, but the room was not ready even though I had booked 1 month in advance, it was dirty and smelly, the sheets and pillowcases were not replaced and were dusty, the AC was not cold, basically it was so bad, I really regretted it, I wanted to cancel because of the bad conditions but the funds could not be returned. I did not expect great facilities for that SPT price, but at least it was clean. Hopefully there will be improvements in the future

There are several things that need to be improved. I hope there will be repairs and replacements for parts that are no longer fit for use.

Not bad for a 1 nite rest. It is true what the previous residents have reviewed, the cleanliness of the room is really lacking. The facilities are also not so good, many of which need to be replaced and repaired. It's really a shame about the current hotel management. Even though the hotel has been established since 1994. Hopefully it will rise again soon. 💕

Not comfortable, the bathroom is a bit dirty

Very dirty, not recommended unless there is nothing else.

The place is not very clean, and the room smells musty.

Very very not recommended 👎.

Scary, dirty, dark, things are broken, like the room has never been used, dusty and smells of ash.

If you partner with a hotel in Indonesia, please check the hotel. This was a really bad experience and the room was not worth living in. We didn't stay at this hotel and stayed at another hotel because it really wasn't worth it. We ask for reimbursement of our funds. And please remove this hotel as a partner. There have been lots of comments, don't just read them.

When I came there, nothing good service in operator and the number of application in map no good, it is very bad for customer so I had to move the hotel to take rest.

The condition of the rooms is no longer suitable for sale, the rooms are dirty, many of the room facilities don't function, which is very different from the photos in the application.

The condition of the hotel is poorly maintained, less clean. In the room there are lots of ants, there are cockroaches and spiders and sawang.

Just so so. We have breakfast in the morning and directly send to our room with standard menu. But for me, room cleanliness so bad. There are cockroaches in our room. But thanks for the service.

The hotel is dirty, there are cockroaches.

Konsepnya seharusnya sama seperti transportasi online, yaitu aplikasi menjual jasa. Ada team dari perusahaan yang memeriksa kondisi kendaraan secara rutin, guna memastikan, konsumen yang memesan kendaraan melalui aplikasi, bisa menikmati secara maksimal kualitas kendaraanya dan layanan drivernya. Di agen online, kesannya seperti jual kucing dalam karung. Foto-foto hotel ditampilkan begitu menawan tapi kenyataannya jelek sekali. Hotel ini seperti sudah seminggu tidak dibersihkan, seprei, bed cover dan bantal tidak rapi bahkan masih banyak rambut, jadi kesannya tidak diganti setelah tamunya pulang. Handuk pun pada bernoda. Merasa tertipu sewa kamar di hotel ini karena gambar ruangan sama kondisi kenyataannya sangat jauh berbeda. Seharusnya agen online juga harus mensidak hotel yang dijual secara rutin. Agar konsumen tidak merasa tertipu.

Lantai berdebu seperti tidak disapu beberapa hari, ada kecoa di kamar mandi, dinding banyak sarang laba-laba, bantal cuma di kasih 1, handuk juga 1. Kamar anak saya malah gak dikasi handuk, sepreinya gak ke tutup semua tempat tidur, listriknya juga kontak kontak yang di lantai 3, hororlah pokoknya 🤢.

The room lights are too dim, the room is a bit dirty, the breakfast rice is not cooked enough, the mattress is not good, the towels are damp and there are lots of spots.

The room was not clean, the sheets were dirty, the towels smelled musty and not dry, the pillows were dirty and not given pillowcases, the door to the room was not right.

The place is dark, seedy. Not worth staying.

Dirty, not recommended. Bad service. Bad experience.