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Hotel Zenith Kendari
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Overall Ratings & Reviews Hotel Zenith Kendari
Traveloka (1,344)
8.6
Very Good
From 1,344 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.4
Location
8.7
Service and Facilites
8.4
People often mention about Hotel Zenith Kendari
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Staff Friendliness (30)
Bedroom (30)
Bathroom (28)
Distance to City Center (27)
Ambiance (23)
Room Space (23)
Hotel Area (21)
Variety (21)
Wifi (19)
Check-in/out Time (19)
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Traveler Reviews Hotel Zenith Kendari
Number of reviews per page
20
40
Customer reviews
A***u
5.3
/10
Reviewed 2 week(s) ago
It's not worth it for 500k. Rotten pillows, a filthy bathroom, and lots of mosquitoes.
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G
Guest
7.5
/10
Reviewed 2 week(s) ago
It's a shame the bathroom is dirty and the shower is broken.
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Verified Traveler
Business
8.8
/10
Reviewed 2 week(s) ago
The sheets are a bit damp. The shower water is not strong.
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L***_
8.5
/10
Reviewed 3 week(s) ago
very comfortable for guests,
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L***a
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly, helpful with the check-in process.
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1 people find it helpful
S***n
Business
6.4
/10
Reviewed 3 week(s) ago
The hotel staff was quite friendly and informative, but the room cleanliness, like the sheets hadn't been changed, was poor. Furthermore, the bathroom was very clean, with towels and a very small water supply, and there was no hot water.
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SM
Sinar M.
5.0
/10
Reviewed 6 week(s) ago
When I checked in, I entered the lobby. The stairs were quite high for a hotel of this class, especially since I had a suitcase, so I had to carry it up and down. When I checked in, the room was dirty: the pillowcases were stained, someone still had used sandals next to the bed, and the floor was dusty. The hot water didn't work, and the shower was small. For this price, I don't think I'd stay at this hotel twice.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Sinar M., Sincerely yours, Zenith Kendari Hotel. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously, and we will take immediate action to improve our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Zayeddin, Hotel Manager
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R***i
Leisure
8.5
/10
Reviewed 6 week(s) ago
It may be one of the hotel recommendations in Kendari
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. R*i, Warm regards from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your stay experience with us. We are proud to know that you had a memorable experience during your stay at Zenith Hotel Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Verified Traveler
10.0
/10
Reviewed 7 week(s) ago
Only hot water for morning shower is worth noting.
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Accommodation's Reply
14 Apr 2026
Dear Mr. G*t, Sincerely yours from Zenith Hotel Kendari. Thank you for your wonderful review. We greatly appreciate you taking the time to share your stay with us. We are proud to know you had a memorable experience at Zenith Hotel Kendari. This inspires our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back for your next stay and hoping for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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d***n
Leisure
5.8
/10
Reviewed 12 week(s) ago
Check-in took about 45 minutes, and even after asking three times, we were given a room that was supposedly upgraded, but it turned out to be a smoking room that smelled really bad (the cigarette smell was very strong) even though it was an upgrade (with a window). The building quality of the room seemed to be poor. The carpet outside the room was also poor. Parking was difficult, but the place was close to everything. There were many places to eat and drink coffee around.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. d*n, Sincerely yours from Zenith Hotel Kendari. Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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E***s
8.5
/10
Reviewed 13 week(s) ago
The sink water, shower water, and toilet are dirty.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. E*s, It is our pleasure to inform you from Zenith Hotel Kendari that we appreciate you taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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P***O
8.5
/10
Reviewed 13 week(s) ago
Good, but the car park is not spacious enough.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr./Ms. P*O, This is a general message from Zenith Hotel Kendari. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back again in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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F***n
Transit
6.0
/10
Reviewed 14 week(s) ago
The bathroom was full of small worms, damp, and smelly.
The receptionist didn't inform us that smoking was prohibited in the room.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr. F*n, This is a message from Zenith Hotel Kendari. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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CS
Christian S.
Business
8.5
/10
Reviewed 16 week(s) ago
The room wasn't very comfortable and smelled a bit bad. However, the internet was quite fast. The hotel area is currently undergoing renovations, so parking is also difficult.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Christian S., From Zenith Hotel Kendari, we respectfully thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously developing our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Syaiddin, Hotel Manager
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R***i
Business
8.8
/10
Reviewed 17 week(s) ago
We enjoyed our three-night stay here. The main plus was its excellent location in the city center, making it easy to get everywhere. The rooms were clean and the amenities were satisfactory for the price.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. R*i, Warm regards from Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience at our hotel. We are proud to know you had a memorable time at Zenith Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back for your next stay and hope to have an equally impressive experience. Thank you for your trust in Zenith Kendari Hotel. Sincerely, Ibrahim Saiddin, Hotel Manager
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W***a
Transit
9.0
/10
Reviewed 18 week(s) ago
When I first checked in, I checked the toilet and found that the previous guest's feces were still there. There were also cockroaches in the room. Breakfast was okay overall. Room cleanliness needs to be improved. I asked for a non-smoking room, but was given a smoking room, claiming it was full.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. W*a, Warm regards from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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A***A
Staycation
8.8
/10
Reviewed 20 week(s) ago
Need improvement on bed cleanliness
1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. A*A, It is our pleasure to inform you from Zenith Hotel Kendari that we appreciate you taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back again in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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Verified Traveler
10.0
/10
Reviewed 21 week(s) ago
Strategic location with friendly workplace and service
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Warm greetings from Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Kendari. This motivates our entire team to maintain and improve the quality of our service. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Kendari Hotel. Sincerely, Ibrahim Syeddin, Hotel Manager
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A***d
8.5
/10
Reviewed 23 week(s) ago
It's good, but yesterday the service was a bit slow when checking in
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear A*d, the Zenith Kendari Hotel extends its warmest greetings. We sincerely thank you for sharing your experience with our hotel. We sincerely apologize for any inconvenience you experienced during your stay. We value your feedback and will take immediate action to improve the quality of our facilities and services. The Zenith Kendari Hotel is committed to continuously enhancing our service standards to ensure the comfort and satisfaction of all our guests. We look forward to your return for an even better experience. Thank you for your interest and trust in our hotel. Sincerely, Ibrahim Shaydin, Hotel Manager
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I***l
10.0
/10
Reviewed 24 week(s) ago
It's quite ok for this price, great
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. I*l, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Number of reviews per page
20
40
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