Pacific Hotel Balikpapan

Explore Pacific Hotel Balikpapan

Overall Ratings & Reviews Pacific Hotel Balikpapan

Traveloka (7,786)
Other sources (6)
8.4
Very Good
From 7,786 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Pacific Hotel Balikpapan
All
Staff Friendliness (174)
Distance to City Center (166)
Ambiance (166)
Bedroom (166)
Room Space (146)
Bathroom (142)
Accessibility (140)
Hotel Area (134)
Surroundings (129)
Check-in/out Time (123)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pacific Hotel Balikpapan

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 hour(s) ago
This has been my favorite hotel since 2016. It remains comfortable, clean, and the service is friendly. The room amenities are also very complete, and the price is relatively affordable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly staff, delicious food at very affordable prices.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Mirnawati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
If you add a refrigerator and stove, it would be perfect.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Maya H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended for staycation with family, especially for those with small children, highly recommended because there is a bathtub. The location is very strategic, in the city center. Close to the mosque, coin laundry, city point, alfamidi, just walk. The food all tastes seasoned, delicious. The room is also soundproof. The downside is the wardrobe doesn't have a freshener, so it smells a bit musty, and the TV picture is not very good anymore, the AC needs to be cleaned in room 310 because it's not cold enough. The refrigerator is great, cold, everything put in drinks is cold. For everything else, everything is good.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto "Clean and Comfortable," and we will take it into consideration for improvement. Specifically regarding the air conditioning and TV, we will proceed with immediate repairs to further enhance our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
D***d
icon-origin-TRAVELOKA
6.2
/10
Reviewed 1 week(s) ago
When I checked in, the blanket didn't look like it had been changed. The next day, I went out to ask for a room cleaning, but it wasn't replaced, and instead, it was turned inside out. I've stayed here many times, almost every month, but this was the first time I was so disappointed.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will take your suggestions, particularly regarding blankets and linens, into consideration for immediate improvement. Our goal is to further enhance our service. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good facilities, delicious restaurant food, friendly hotel staff service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Auliya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A very comfortable hotel, located in the city center. Furthermore, there's a mosque in front of the hotel, allowing Muslims to pray in congregation, even making morning prayers more solemn. To the right are dining options and a laundry service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I like it here because everything is great. From the prices to the service, everything is top-notch.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
i***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Located in the city center, close to restaurants and shopping centers.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Rika A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Have stayed here for 2 nights and everything is fine...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Rika A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
First time staying here and will be a regular every time I go to Balikpapan 🤗
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Yanti N. B.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The hotel staff were friendly and helpful. Its central location makes it close to popular attractions.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Pacific Hotel guests, greetings from Pacific Hotel. We sincerely thank you for choosing Pacific Hotel Balikpapan. Your valuable feedback is part of our commitment to providing "clean and comfortable service," and we will incorporate it to offer even better service in the future. Thank you once again, and we will do our utmost to ensure you have an enjoyable and memorable stay at Pacific Hotel Balikpapan. Thank you. Sincerely, The Management of Pacific Hotel
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This hotel is a very comfortable place to stay. Whether traveling with family or for business, I always choose this hotel because of its strategic location and excellent quality at an affordable price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Ali F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall all great and awesome. Staff are friendly and fast.. Ordering 2 rooms with breakfast was worth it..... As expected.. Clean.. The only thing that didn't match the picture was the swan towel, it wasn't there.. haha.. The restaurant design is simple but modern and well-arranged.. The food is delicious.. suits the taste of millennial parents and gen alpha kids.. there are omelets and their accompaniments... there's gudeg, fried rice with nuggets. their accompaniments... cereal crunch.. toast and their accompaniments.. In front there is a large mosque..
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Ali F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall all great and awesome. Staff are friendly and fast. Ordering 2 rooms with breakfast was not in vain..... as expected.. clean.. the only thing that didn't match the picture was the swan towel, it was not there.. hahaha.. The restaurant design is simple but modern and well-arranged.. the food is delicious.. suits the taste of millennial parents and gen alpha kids.. there are omelets and their friends... there's gudeg, fried rice with nuggets. accompanied by friends... cereal crunch.. toast and its friends.. there's a big mosque in front..
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
Translated by Google Icon
See original
R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was a pleasure to stay here, comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
D***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
I've been here a few times. It's comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Siti K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I highly recommend staying here, as the staff are very friendly, check-in was quick, and the room was exactly what I booked. I just arrived from Bandung and stayed here for two nights. The price was quite affordable, and I stayed in two rooms for two nights. Breakfast was included, and the food was delicious. Next time I go on holiday with my family to Balikpapan, I'll definitely come back to stay here. Thank you, Hotel Pacific ☺
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Profile Picture
Hikmaya L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly, the security guard is very friendly and polite. The room is clean, comfortable, Smart TV free Netflix, YouTube. The location is very strategic, guys. Overall, it's the best, we've stayed at Pacific Hotel twice. Hopefully it will continue to be maintained and hopefully the staff will also prosper. Luvvv sekebon!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I was satisfied with my stay here. The hotel staff was friendly, and check-in and check-out were quick. The food was also delicious. I planned to stay here to take my father for a check-up at Restu Ibu Hospital, but next month I'll just stay here for my next planned hospital check-up.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
Translated by Google Icon
See original
Number of reviews per page
20
40