agung d.

Leisure

10.0

/10

Reviewed 7 day(s) ago

An old but well-maintained hotel. The food is good, but check-in took a while, even though we arrived at almost 4 p.m., and it's not really kid-friendly because there's no swimming pool.

See original

Find this review helpful?

E***l

10.0

/10

Reviewed 1 week(s) ago

My go-to hotel for business trips to Balikpapan. The staff is friendly and helpful, and the prices are budget-friendly, with excellent amenities and breakfast. I always stay here when I'm on business in Balikpapan.

See original

Find this review helpful?

J***r

Business

9.4

/10

Reviewed 2 week(s) ago

In my personal opinion, bathrooms with bathtubs aren't everyone's cup of tea; a swimming pool might be a nice addition. However, its location across from the Grand Mosque and Restu Ibu Hospital is one of the hotel's advantages. Overall, it's a good value for the price, making it attractive for business travelers.

See original

Find this review helpful?

M***M

Medical

8.2

/10

Reviewed 3 week(s) ago

The hotel's location is quite strategic, in the city center, and close to Restu Ibu Hospital.

See original

Find this review helpful?

Accommodation's Reply

08 May 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

See original

Wahyu S.

Business

10.0

/10

Reviewed 3 week(s) ago

The service and friendliness of the employees are ok

See original

Find this review helpful?

Accommodation's Reply

08 May 2026

See original

A***h

Staycation

8.4

/10

Reviewed 3 week(s) ago

It can be an alternative accommodation option that is worth it.

See original

Find this review helpful?

Accommodation's Reply

08 May 2026

See original

Putri P. A.

Staycation

8.5

/10

Reviewed 4 week(s) ago

Thank you so much, I've stayed here twice and the service was friendly and satisfying. 🤩 The strategic location, which is easy to get everywhere on foot, is really helpful.

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

See original

Y***n

Business

9.4

/10

Reviewed 4 week(s) ago

Newly built hotel, new rooms, clean, comfortable, and friendly staff. The rooms are perhaps a little on the small side. Cool air conditioning, hot water, fast Wi-Fi, smart TV, and ample parking. Close to parks, beaches, malls, and entertainment venues.

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

See original

I***h

Business

8.5

/10

Reviewed 4 week(s) ago

Nice hotel... Stayed here during a business trip...

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

See original

im nayeon

Staycation

9.4

/10

Reviewed 5 week(s) ago

Early check-in is possible, and the room I wanted was also available. Yesterday, I requested a room with a smart TV, and the staff were very kind and friendly. The room facilities are also good, nice and very tidy, and the amenities in the room are also complete, so it's really nice ⭐⭐⭐⭐⭐

See original

1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan

See original

kenny y.

Staycation

8.2

/10

Reviewed 5 week(s) ago

Affordable price for a spacious bathroom and a bathtub, safe parking, strategic location close to where you can find food or other necessities.

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

See original

K***n

Leisure

9.4

/10

Reviewed 5 week(s) ago

The most recommended hotel, makes you want to stay every day

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

See original

S***l

10.0

/10

Reviewed 6 week(s) ago

A comfortable hotel to relax

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

See original

Sukma P. P.

10.0

/10

Reviewed 6 week(s) ago

No comment, the place is nice and comfortable.

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

See original

Diah E.

Leisure

9.4

/10

Reviewed 6 week(s) ago

Highly recommended. I always stay here when I go to Balikpapan.

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

See original

Firnawati

Staycation

8.5

/10

Reviewed 6 week(s) ago

The room is comfortable, clean, the bathroom is also spacious.

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

Dear Valued Guests, On behalf of the management and all staff, Pacific Hotel Balikpapan would like to express our sincere gratitude for choosing to stay at Pacific Hotel Balikpapan. We appreciate your feedback and will take this suggestion into consideration to improve our services. Thank you for your comments. We hope our services have provided you with a memorable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Sincerely, The Management, Pacific Hotel Balikpapan

See original

N***l

Staycation

8.5

/10

Reviewed 7 week(s) ago

Hotel staff is friendly, rooms are clean.

See original

Find this review helpful?

Accommodation's Reply

07 Apr 2026

See original

A***a

Transit

8.7

/10

Reviewed 8 week(s) ago

The reservation had a bathtub and sea view, but when I checked in it didn't match reality 🥹 But the food here is recommended.

See original

4 people find it helpful

Accommodation's Reply

07 Apr 2026

See original

M***d

9.1

/10

Reviewed 8 week(s) ago

Clean and comfortable... Suitable as a holiday choice.

See original

Find this review helpful?

Accommodation's Reply

30 Mar 2026

See original

NONO P.

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is friendly and the rooms are clean. I've been staying here since 2013.

See original

1 people find it helpful

Accommodation's Reply

30 Mar 2026

See original

Pacific Hotel Balikpapan

Overall Ratings & Reviews Pacific Hotel Balikpapan

8.5

8.5

8.1

8.7

8.4

Traveler Reviews Pacific Hotel Balikpapan