Dear Ms. Sondi H., Thank you for your positive review and for choosing Grange Hotel Bengkulu as your accommodation whenever you visit Bengkulu. We are delighted to know that you felt comfortable and satisfied with our services and facilities. Feedback and support like this is a great motivation for us to continue to provide the best service to all our guests. We look forward to welcoming you back again soon! Best regards, Grange Hotel Bengkulu Management

Dear Dhika A., Thank you so much for your review and 8.8 rating! We are delighted to hear that you were satisfied and had a great experience at Grage Hotel Bengkulu. Such support and appreciation drives us to continuously improve our services and comfort for all our guests. We sincerely hope to welcome you back again in the future! Best regards, Grage Hotel Bengkulu Management

Dear R*n, Thank you for your review and rating. We apologize for the inconvenience you experienced during your stay at Grange Hotel Bengkulu, especially regarding the water quality in your room. Our team is currently investigating the problematic room for immediate resolution. We highly appreciate your feedback and will strive to provide you with a better experience on your next visit. Best regards, Grange Hotel Bengkulu Management

Dear M*e, Thank you for your excellent review and rating. We are delighted to learn that your excellent service and the variety of breakfast menu made a good impression on you during your stay at Grange Hotel Bengkulu. Compliments like these motivate us to continuously improve the quality of our services to ensure that all our guests feel comfortable and satisfied. We sincerely hope to welcome you back again. Best regards, Grange Hotel Bengkulu Management

Dear A*u, Thank you for sharing your experience at Hotel Grage Bengkulu. We apologize that the room amenities (including TV, telephone, air conditioning, shower room and cleanliness of the bathroom) did not meet your expectations. Your valuable feedback is very important to us and we have forwarded it to our housekeeping and engineering departments for immediate improvement and evaluation. We are glad that you were satisfied with the comfortable bed, clean linens, friendly staffs and the sea view. Your valuable feedback will help us to provide more pleasant guest experiences in the future. We sincerely hope to welcome you back and experience our services and facilities even better. Regards, Hotel Grage Bengkulu Management Team

Thank you for your valuable review and feedback, P*a. We apologize for any inconvenience you experienced during your check-in. Your feedback is highly valuable to us, especially in terms of service improvements such as checking room availability after check-out. We have instructed our housekeeping team to expedite cleaning of the rooms and ensure they are up to standard cleaning and disinfection. We highly appreciate your feedback, which will help us to continue to improve and provide better experiences to our guests in the future. Thank you, The Management Team of Grage Hotel Bengkulu

Thank you for your positive and friendly review. We are very pleased to hear that you enjoyed your stay at Grange Bencourt Hotel. We take your feedback regarding the unstable Wi-Fi connection issue very seriously. We will immediately coordinate with our technical team to improve the smooth and optimal network connection throughout the hotel. We look forward to welcoming you back and enjoying even better service. Regards, Grange Bencourt Hotel Management Team

Dear Y*n, Thank you for your positive review and compliments. We are delighted that our staff were friendly and helpful throughout your stay at Grange Hotel Bengkulu. Feedback like these motivates us to maintain and improve the quality of our services to ensure that all guests always feel comfortable. We hope to welcome you back again soon. Best regards, Grange Hotel Bengkulu Management

Dear R*a, Thank you for your valuable review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the cleanliness and amenities in the room including the bed, bathroom and air conditioning. Your valuable feedback is very important to us. Our room service team and engineering team are currently inspecting and improving the rooms to enhance your stay. Thank you for your valuable suggestions. We look forward to welcoming you back and providing you with an even better stay experience. Thank you, Hotel Management Greg Benklub

Dear Mr. Muhammad F. Thank you for choosing Grage Hotel Bengkulu and providing a constructive review. We are glad to hear that you liked our hotel, but we apologize for the inconvenience that occurred during your stay, especially regarding the staff service and the cleanliness of the balcony area. We have conveyed your feedback to the relevant team as evaluation and improvement material, especially in terms of receptionist service and overall room cleanliness. Our commitment is to provide the best comfort and service for every guest. We look forward to welcoming you back with a more satisfying experience in the future. Best regards, Grage Hotel Bengkulu Management

Dear Sir/Madam, Thank you for choosing Grage Hotel Bengkulu and providing a very detailed review. We sincerely apologize for the inconvenience you experienced during your stay. We are very sorry to hear that the room facilities, food quality, and cleanliness of the public areas have not met your expectations. We greatly appreciate this kind of feedback because it is an important evaluation material for the entire team to make improvements, both in terms of room comfort, hotel facilities, and our overall service. We have conveyed your input to the relevant department for immediate follow-up, especially regarding the AC, and improving the quality of breakfast food. Once again, we apologize for this unpleasant experience. We hope that Grage Hotel Bengkulu will still be given the opportunity to welcome you back with much better service in the future. Best regards, Grage Hotel Bengkulu Management

Dear Sir/Madam, Thank you for your review and for choosing Grage Hotel Bengkulu. We apologize for the inconvenience related to mosquitoes during your stay, this is because the hotel has a large open area, we will further improve Pest control so that this does not happen again. We greatly appreciate this input and have forwarded it to the relevant team for immediate handling and further prevention. We are committed to continuously improving the comfort and quality of service for all guests. Hopefully we will still be given the opportunity to welcome you back with a more pleasant experience. Best regards, Grage Hotel Bengkulu Management

Thank you for your valuable feedback and suggestions towards the Ridgeburn Crawford Hotel. We apologize for any inconvenience caused by the construction and renovation works. Your valuable feedback is very important to us. We will continue to maintain and improve our facilities to provide the utmost comfort to all our guests. Thank you for your understanding and suggestions. The Management Team of the Ridgeburn Crawford Hotel