Overall Ratings & Reviews Merapi Merbabu Hotel Bekasi

I never get bored staying here. The food is great, the staff is friendly and helpful, the rooms are spacious, the location is close to the mall, and it's also easy to get to the station. Even if you want to grab some street food at night or go to a cafe, you can just walk 😀

child friendly, it's a shame that when staying at the swimming pool, the maintenance is still going on, the water is green.

A hotel with friendly service and maintained cleanliness.

Alhamdulillah, we celebrated our 5th Wedding Anniversary at Merbabu Merapi Hotel Bekasi. Thank you for the good service and pleasant facilities during our stay at the Hotel. Our daughter loved staying there. Continued success for Merbabu Merapi Hotel and always be healthy for the hotel owner.

Suitable for a staycation with your husband.

The hotel staff is very friendly and access is very easy, only the parking security was a bit unfriendly when we checked out in the morning.

Everything is as requested, delicious food, clean and comfortable room. It's just a shame the wifi is slow, but overall it's okay

A hotel that is always visited when going to Bekasi because the service is good and fast, the rooms are also neat and clean.

The staff is nice and very helpful in rescheduling my check-in date so that I can stay comfortably and peacefully. Thank you very much.

I checked in around half past 10 at night, and I only checked in for transit so I had to check out at 2 am. When checking in I asked for a non-smoking room because I was having a cough, so I asked for a non-smoking room, and the staff very kindly helped me to give me a non-smoking room with a very large room size, initially the staff asked me to pay to upgrade the room. But I refused because I didn't mind getting any type of room as long as it was non-smoking Finally the staff accepted my request. The staff were very friendly and good at solving problems. However, the condition of the hotel is old so the room lighting is not so good and the cleanliness is not good

There are no gallons. Hopefully refillable gallons can be prepared. So that plastic bottle waste is reduced

Recommended hotel for those who want to relax.

Drinking water. Please prepare a refill. To reduce plastic waste and not go back and forth to the minimarket which is quite far away.

recommended for that price...

Responsive staff, fast service.

Quite comfortable to stay with friendly staff

Incredibly comfortable, spacious place.

Good food. Big spacious room. There is a swimming pool too. Very helpful staff. Very helpful when I got the check-in date wrong. Helped me to change the date. Thank you.

My bed's foam is almost flat so it's not soft but rather hard. The breakfast tastes like it has a lot of flavorings. The variations are quite a lot but not interesting to try. The others are fine.

The pillows are a bit smelly. The AC in room 309 is not cold, I have called the technician, he said it is normal, but the AC is very different in coldness from room 310 (because I booked 2 rooms).