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Merapi Merbabu Hotel Bekasi

Explore Merapi Merbabu Hotel Bekasi

Overall Ratings & Reviews Merapi Merbabu Hotel Bekasi

Traveloka (3,744)

8.2

Very Good

From 3,744 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Merapi Merbabu Hotel Bekasi

All

Staff Friendliness (71)

Bedroom (71)

Room Space (66)

Bathroom (56)

Accessibility (54)

Ambiance (49)

Distance to City Center (47)

Hotel Area (47)

Family Friendly (44)

Surroundings (43)

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Traveler Reviews Merapi Merbabu Hotel Bekasi

Number of reviews per page

20

40

Customer reviews

A***t

10.0

/10

Reviewed 3 day(s) ago

The service is excellent, the place is comfortable, tidy, fragrant, and very private. The location is strategically located on the main road, but upon entering the hotel, it's very quiet. Absolutely top-notch.

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dwi s.

Staycation

9.3

/10

Reviewed 1 week(s) ago

Clean, comfortable, but not very soundproof. The food is delicious and quite varied.

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IY

Ika Y.

10.0

/10

Reviewed 3 week(s) ago

Much better than the unprofessional Harris. Just stay at Harris. It's a great stay here. My mom really likes it.

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Rio A. G.

Business

10.0

/10

Reviewed 4 week(s) ago

It's quiet and safe. The staff are all nice.

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Alamsyah

Business

8.8

/10

Reviewed 5 week(s) ago

This hotel is nice to stay, recommended!

1 people find it helpful

S

Sisca

Staycation

10.0

/10

Reviewed 6 week(s) ago

Comfortable, good service. Clean pool facilities.

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r***i

10.0

/10

Reviewed 8 week(s) ago

The staff is friendly, but the cleanliness needs to be improved and the air conditioning needs more attention.

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1 people find it helpful

W***u

Transit

8.5

/10

Reviewed 8 week(s) ago

Recommendations for staying in West Bekasi.

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M***e

Leisure

8.5

/10

Reviewed 8 week(s) ago

The staff are very friendly and very helpful.

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TS

Toni S.

Leisure

9.7

/10

Reviewed 14 week(s) ago

Very comfortable, spacious and clean rooms, varied and delicious food, friendly staff, clean and large swimming pool... the family is very happy.

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R***a

Leisure

8.3

/10

Reviewed 15 week(s) ago

It seems like the sheets haven't been changed so they smell and are dirty, the room is clean, the bathroom is clean, the AC isn't cold, there aren't many choices for breakfast.

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1 people find it helpful

M***A

8.5

/10

Reviewed 17 week(s) ago

Elevator drama, the elevator is working but can't be tapped to go up/down the floor, and the management takes a long time to handle it, strangely there are no stairs to go up/down (only the 1st and 2nd floors) and there are no stairs at all, what if there is an emergency..

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D***a

Staycation

9.4

/10

Reviewed 18 week(s) ago

Comfortable, first time staying, the room is spacious.

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1 people find it helpful

fs

frendy s.

8.2

/10

Reviewed 19 week(s) ago

The receptionist was friendly, even though after checking out, we left our suitcases there for quite a long time from noon until evening.

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1 people find it helpful

z

zahrudin

10.0

/10

Reviewed 20 week(s) ago

Thank you for your best service...

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2 people find it helpful

Accommodation's Reply

06 Apr 2026

Thank you for choosing Merapi Merbabu Hotel Bekasi! We hope to welcome you back soon. Sincerely, The Management, Merapi Merbabu Hotel Bekasi

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Y***a

Transit

8.1

/10

Reviewed 20 week(s) ago

The room may not have been used for a long time so it's still dirty and the atmosphere is quite scary, but overall it's okay.

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Accommodation's Reply

06 Apr 2026

Thank you for your review! We sincerely apologize that the room you received did not meet your expectations. We will ensure that all rooms are cleaned more thoroughly and regularly maintained to provide guests with the utmost comfort. We hope you will return to our hotel in the future and have a better experience! We welcome you back to Merapi Merbabu Bekasi Hotel anytime. Sincerely, The Management Team, Merapi Merbabu Bekasi Hotel

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a***a

8.5

/10

Reviewed 20 week(s) ago

A bit dark but it was ok and very quiet

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Accommodation's Reply

06 Apr 2026

We would like to thank you for choosing to stay with Merapi Merbabu Hotel Bekasi for sharing your experience and appreciated with us. We do apologize if the lighting in the room is a bit dark, we’ll make sure all the lights stay on. Thank you for your report, it will help us improve our service. Warm regards, The Management,

LP

Leo P.

Leisure

10.0

/10

Reviewed 21 week(s) ago

comfortable, happy, cozy, aesthetic

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Accommodation's Reply

06 Apr 2026

Thank you for choosing Merapi Merbabu Hotel Bekasi! We hope to welcome you back soon. Sincerely, The Management, Merapi Merbabu Hotel Bekasi

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galuh n. d.

Staycation

10.0

/10

Reviewed 21 week(s) ago

Coincidentally, the hotel location is close to home, so when you want to enjoy a quiet atmosphere, you can come straight here.

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Accommodation's Reply

06 Apr 2026

Thank you for choosing Merapi Merbabu Hotel Bekasi! We hope to welcome you back soon. Sincerely, The Management, Merapi Merbabu Hotel Bekasi

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Nerrosinaga

6.7

/10

Reviewed 21 week(s) ago

The noise was still loud outside, no parking ticket was given, so we could leave freely. We were never checked, and the staff was unfriendly. The water was a bit sticky, and the bathroom drain was clogged. It was an uncomfortable first time staying here.

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1 people find it helpful

Number of reviews per page

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40