8.5
Very Good
From 4,916 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.4
Meal
8.1
Location
8.8
Service and Facilites
8.6
People often mention about Sagan Heritage Hotel
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Staff Friendliness (213)
Bedroom (194)
Distance to City Center (193)
Room Space (176)
Hotel Area (173)
Bathroom (168)
Ambiance (166)
Family Friendly (165)
Surroundings (164)
Accessibility (163)
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Traveler Reviews Sagan Heritage Hotel
Number of reviews per page
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40
Customer reviews
D***h
10.0
/10
Reviewed 3 day(s) ago
The service is friendly, the hotel is clean.
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Ageng
Leisure
8.8
/10
Reviewed 5 day(s) ago
Stayed overnight. The staff was excellent at check-in and explained everything in detail. Our room was on the second floor, facing the meeting room. The room was comfortable with a street view. However, the AC wasn't very cool and the TV channels were limited. Breakfast was okay with a variety of menu options.
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Bondan D.
9.4
/10
Reviewed 6 day(s) ago
Okay for family and relatives on holiday in Jogja
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Accommodation's Reply
25 Sep 2025
Dear Bondan D. Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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Verified Traveler
10.0
/10
Reviewed 6 day(s) ago
It's always a pleasure to stay here again, with the staff welcoming each guest with their friendliness and responsiveness.
The final feedback was also well received.
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Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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D***E
9.4
/10
Reviewed 6 day(s) ago
Very good facilities, very strategic location with very cheap prices
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Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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Verified Traveler
9.7
/10
Reviewed 7 day(s) ago
Kristin is an executive receptionist
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Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest. Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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Verified Traveler
Leisure
9.4
/10
Reviewed 1 week(s) ago
Friendly staff, really good service
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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n***g
Leisure
10.0
/10
Reviewed 1 week(s) ago
Pleasant service, always warmly greeting guests. I suddenly got an upgrade to my room, which was more comfortable, clean, and spacious, thank you. The hotel's comfortable and peaceful surroundings make me want to return when I'm in Yogyakarta.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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Verified Traveler
8.5
/10
Reviewed 2 week(s) ago
The location is strategic, the rooms are clean and there are many culinary places around.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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A***d
10.0
/10
Reviewed 2 week(s) ago
Comfortable and beautiful environment makes you feel at home, the location is very strategic, the breakfast food suits your taste, the room is clean and spacious according to the price
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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LT
Lisyan T.
Leisure
8.1
/10
Reviewed 2 week(s) ago
The hallway, room, and bathroom were clean. The sink's water drain was a bit blocked, but the staff was able to resolve the issue. The hotel's location near a major road makes noise from the surrounding area quite disturbing during rest. Furthermore, it's unclear what repairs are underway in the adjacent room, which is causing the noise.
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Accommodation's Reply
25 Sep 2025
Dear Listyan T, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, First of all, we apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We deeply regret that this incident has disrupted your experience staying with us. Through your review, we hope to focus our services to meet our guests' expectations during their stay with us. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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A***i
Staycation
8.5
/10
Reviewed 3 week(s) ago
Clean environment, comfortable rooms, easy access.
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Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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nf
nacht f.
9.0
/10
Reviewed 3 week(s) ago
everything is okay, except the noise from the AC is like the sound of a motorbike being revved up
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3 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Nacht F, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, First of all, we apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We deeply regret that this incident has disrupted your experience staying with us. Through your review, we hope to focus our services to meet our guests' expectations during their stay with us. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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EF
Eva F.
Leisure
8.8
/10
Reviewed 3 week(s) ago
The location is in the middle of the city, especially close to my favorite Gudeg Sagan.
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Accommodation's Reply
08 Sep 2025
Dear Eva F. Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to provide the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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r***a
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and the cleanliness is top-notch. I'll definitely come back sometime.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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HD
Helly D. K. M.
Leisure
8.8
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly, you can leave your things before checking in, the room is clean and fragrant, the atmosphere is really Javanese, I like it.. the only minus is the view is lacking, because I got a view of the roof tiles.. but overall it's comfortable, I like it hehehe
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Accommodation's Reply
25 Sep 2025
Dear Helly D. Ke. M, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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L***r
Leisure
9.4
/10
Reviewed 4 week(s) ago
Happy because it is close to places of worship and the city center.
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Accommodation's Reply
08 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very pleased to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to continue providing the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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S***l
Staycation
8.5
/10
Reviewed 4 week(s) ago
unfortunately the swimming pool cannot be used
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, First of all, we apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We deeply regret that this incident has disrupted your experience staying with us. Through your review, we hope to focus our services to meet our guests' expectations during their stay with us. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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CK
Cahyadi K.
Medical
9.1
/10
Reviewed 4 week(s) ago
I've stayed here several times every time I've been to Yogyakarta. No complaints from the elders. There's a tap for ablution in the bathroom. The breakfast is also delicious.
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Accommodation's Reply
08 Sep 2025
Dear Cahyadi, Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very happy to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to provide the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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AD
Ayu D. R.
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the food is delicious, but the variety is limited. There's also a swimming pool. The rooms aren't very spacious, but they're comfortable and clean.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Ayu D. R. Warmest Greetings from Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are very happy to know that you enjoyed your stay and the facilities at our hotel. We will share your review with our entire team to motivate them to provide the best service. Once again, we thank you for sharing your experience staying with us. We also look forward to welcoming you and your family back to Yogyakarta with all our hospitality. Thank you. General Manager. Sagan Heritage Hotel Yogyakarta
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Number of reviews per page
20
40
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