8.6
Very Good
From 3,036 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.4

Service and Facilites

8.8

People often mention about Casa Monte Rosa Hotel
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Bedroom (25)
Surroundings (23)
Ambiance (23)
Bathroom (23)
Room Space (22)
Hotel Area (21)
Family Friendly (19)
Staff Friendliness (19)
Wifi (15)
Accessibility (13)
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Traveler Reviews Casa Monte Rosa Hotel

Number of reviews per page
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40
Customer reviews
Wyd
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I can say that this is the most comfortable hotel during my stay when traveling to Puncak. The room is clean, comfortable, cool even without AC, delicious food, decent view, only 1 drawback, no swimming pool. If there was a swimming pool, it would be perfect.
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1 people find it helpful
ANGELINA
icon-origin-TRAVELOKA
9.2
/10
Reviewed 4 week(s) ago
Second time staying at this hotel, the hotel is comfortable, not noisy, the bed is comfortable to sleep in, the view is nice, the air is cool, only the taste of the breakfast has decreased compared to a year ago when I was here. please pay attention to the taste of the food, before the fried tempeh with flour was delicious, now the fried bala bala is also tough. . It's okay, the variety of food is small but the taste must be considered. Thank you, hopefully this hotel will continue to advance and develop. God bless.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Yesterday, a long holiday on May 11, we stayed overnight, the price was 400 thousand including breakfast. Riding because we knew the Puncak area would be very congested. The location of the hotel is not too far from the Puncak Cinjur highway, near the village, the atmosphere is cool and pleasant for healing. On the highway before entering the hotel there are several stalls, we bought chicken and duck pecel for dinner. The room is spacious, the water heater works well. This is what surprised us the most, we just found out that the hotel doesn't have air conditioning, hehehe. But no need to be afraid of getting hot, just open the large glass door, the cold outside air is enough to make us shiver hehehe. Oh yeah, there are no mosquitoes if the window is opened, we happened to get a room on the 2nd floor. The position of the room is right near the exit to the motorbike parking lot. The staff is friendly, we were able to check in before 14.00 because the weather at Puncak was rainy at that time we went straight to the hotel from the tourist spot. This is what makes this hotel lacking, the taste of the main dishes, for me it's okay, there are quite a few choices hehehe. There are toast, cereal, watermelon (fruit), drinks (coffee, tea, water, guava juice), chicken porridge. Well, the main food needs to be made delicious, because yesterday the fried rice was hard and there was no chili sauce, the side dishes were simple, there were fried chicken, fried sausages and fritters and crackers. For me, that's enough. There are children's play areas and horses are provided in the morning, but if there was a swimming pool it would be more fun.
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A***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
1. The bathroom smells really bad of cigarettes even though I requested non-smoking. Oh yeah, and there are so many ants. I don't know why. 2. The bedroom is a bit damp 3. In my opinion, the breakfast taste and variety are lacking. according to the price. 4. The facilities are so-so, there is no swimming pool. only a mini playground. 5. There is no AC. 6. The hot water sometimes turns on and sometimes turns off. Long wait. 7. Many of the furniture are worn out and need to be replaced
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1 people find it helpful
Mia A.
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Staycation
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8.2
/10
Reviewed 7 week(s) ago
The service is very good and the room is comfortable. But the hot water sometimes doesn't turn on :( That's the only drawback. Otherwise it's really good.
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4 people find it helpful
Roshen N.
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9.1
/10
Reviewed 8 week(s) ago
The room is soooooo spacious… clean, fragrant. The bedsheet and pillowcase are clean and the bed is also big. The air is already cold so no AC is needed. There is a balcony facing the garden, then you can see the surrounding fog and at night the lights of the surrounding houses are on. It's really cool.
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3 people find it helpful
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
cool recommended if you go on holiday to Puncak again
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noviyanti a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
big room, if you bring family with children, it is better to choose the lowest room because it has direct access to the field and playground. friendly and nice staff. clean. facilities include a karaoke place. should add a warm water swimming pool. perfect!!
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2 people find it helpful
noviyanti a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
perfect staycation.. but if possible add a hot water swimming pool facility 😄
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3 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
the hotel is nice and clean, the room is nice and clean. there is a restaurant, there is a children's playground. but near the hotel there is no one selling food, there is only a small shop for snacks
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5 people find it helpful
Neneng L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
overall good
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1 people find it helpful
R***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The room is comfortable and clean, the bathroom is clean, the hot water works, it's cold even though there is no AC, the minus is that the TV is not a smart TV, the atmosphere is a bit quiet because there are many empty rooms, I'm a bit afraid of getting a room on the 3rd floor
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Please pay attention to the bathroom heater again
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5 people find it helpful
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Nurul K.
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8.5
/10
Reviewed 22 week(s) ago
Very pleasant and comfortable
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4 people find it helpful
Rury P. S.
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9.1
/10
Reviewed 23 week(s) ago
Very comfortable, true to the previous review, this hotel is very clean, all the staff are friendly, even the gardener is friendly and always asks permission. It's just that the access road is a bit into a small road, but especially at night there are minimal lights, but it turns out there are also several hotels near here. The view and atmosphere are very calm so it's comfortable to rest. The room is very clean and the clean environment is very comfortable to stay with family. Sorry, the photo is a bit messy because the photo was taken when I was about to check out 😬 the room doesn't have AC, but it's cool There is also a balcony terrace in the room. The only minus is that there is no elevator, so if you have a lot of stuff, it's better to choose a room on the lower floor.
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6 people find it helpful
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Riki s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The hotel is comfortable and not noisy, the area is clean, the staff is friendly and the environment makes you feel at home. Highly recommended. Definitely come here again.
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1 people find it helpful
A***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
ok
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3 people find it helpful
I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Highly recommended, friendly service🫶🏻 I really like it, I will come here again next time
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1 people find it helpful
Dimas a. p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
The place is really good, very comfortable and quiet.
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4 people find it helpful
Latif F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Casa Monte Rosa, have stayed here twice, the first time with breakfast and the second time without breakfast, the positive impression is still the same, the yard and garden are very beautiful, the staff are friendly and responsive, the hotel area and rooms are always clean, even without AC but very cool, very suitable for those who want to staycation for a long time at the hotel or office events, because the access is a bit inside, many guests order food via ojol if they are not eating at the restaurant, it's really great, the only drawback is the lack of a swimming pool 😁
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4 people find it helpful
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