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CLARO Kendari

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Overall Ratings & Reviews CLARO Kendari

Traveloka (7,648)

Other sources (12)

8.6

Very Good

From 7,648 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari

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Ambiance (93)

Bedroom (92)

Staff Friendliness (89)

Hotel Area (83)

Room Space (76)

Bathroom (76)

Variety (76)

Accessibility (73)

Distance to City Center (71)

Taste (67)

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Traveler Reviews CLARO Kendari

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Customer reviews

D***a

10.0

/10

Reviewed 20 hour(s) ago

The best hotel in town..keren lah pkoknya

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t***s

8.0

/10

Reviewed 1 day(s) ago

The room key kept breaking. Atmosphere/Facilities: [okay] Food: Quite good and served quickly. Staff Assistance: [very helpful.] Highlights: [good.] Price: [okay.] Location: [strategic.]

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A***a

9.4

/10

Reviewed 3 day(s) ago

It's never a failure, although the towels often take a while to arrive. But, it beats the others in terms of service and facilities☺️

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h***i

Staycation

6.7

/10

Reviewed 3 day(s) ago

The check-in deposit is too high, up to 300 thousand, this amount is enough to rent a regular hotel room.

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N***i

Leisure

10.0

/10

Reviewed 1 week(s) ago

In the middle of the night, you can still hear the next room being busy dragging something, whether it's a chair or a bed, the point is it disturbs us when we're going to sleep at night.

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Accommodation's Reply

12 Nov 2025

Ms. N. Best regards from Claro Kendari Thank you for sharing your wonderful time during your stay at Claro Kendari. We will take your feedback into consideration and use it as inspiration. Hopefully in the future we will be able to provide even better and top-notch service. We sincerely hope to serve you again at Claro Kendari. Best regards, Siahreer General Manager

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s***a

10.0

/10

Reviewed 1 week(s) ago

very satisfied with this hotel

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Accommodation's Reply

12 Nov 2025

Dear Mr. S., Warm regards from Claro Kendari. Thank you for trusting us and thank you for taking the time to share your experience at Claro Kendari, especially in terms of facilities and services. We are very grateful for your sincere service. We will take your comments as inspiration and hope that in the future we will be able to provide better and best service. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Siahreer Ramadan General Manager

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h***i

Staycation

8.5

/10

Reviewed 2 week(s) ago

A highly recommended place to stay with very friendly service and a great room view, basically very satisfied staying at Claro, thanks

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Accommodation's Reply

11 Nov 2025

Hello Mr. H! We warmly welcome you to Claro Kendari Hotel. Thank you for choosing us and sharing your feedback on our facilities and services. We appreciate your feedback and we will continue to improve our services based on your feedback. We hope to welcome you back again soon. Best regards, General Manager Shahril Ramadan

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aditya a.

Business

9.4

/10

Reviewed 2 week(s) ago

strategic location near the sea..spacious room..breakfast ok..value for money

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Accommodation's Reply

11 Nov 2025

Dear Mr.Aditya A. We are delighted to read your feedback, the team will be trilled to hear these kind word. The entire team will be looking forward to welcoming you back to Claro kendari Sincerely, Syahrir Ramadan General Manager

Fardil A.

10.0

/10

Reviewed 2 week(s) ago

It's very good, very good

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Accommodation's Reply

11 Nov 2025

Dear Mr. Fardil A., Best regards from Claro Kendari, Thank you for trusting us. Thank you for taking the time to share your pleasant experience at Claro Kendari, especially in terms of facilities and services. We are very grateful for your service, assistance and sincere service to you. We will take your comments as inspiration and hope that in the future we will be able to provide better and best service. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Siahreer Ramadan General Manager

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K***r

Staycation

10.0

/10

Reviewed 2 week(s) ago

At the time of checkout the process took a bit longer

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Accommodation's Reply

11 Nov 2025

Dear Mr. K, Best regards from Claro Kendari. Thank you for sharing your experience staying at Claro Kendari. We will take your feedback into consideration as inspiration. We hope that in the future we will be able to provide even better and top-notch service. We sincerely hope to serve you again at Claro Kendari. Best regards, Siahrir General Manager

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Suryadi S.

10.0

/10

Reviewed 3 week(s) ago

The bed is very comfortable

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Accommodation's Reply

31 Oct 2025

Dear Mr. Suryadi, Best regards from Claro Kendari. Thank you for your trust in us and thank you for taking the time to share your pleasant experience at Claro Kendari, especially in terms of our facilities and services. We truly appreciate your service, assistance and sincerity. We will take your feedback as inspiration and hope that in the future we will be able to provide even better and top-notch service. We look forward to serving you again on your next visit to Claro Kendari. Sincerely, Siahreer Ramadan General Manager

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B***n

Leisure

8.5

/10

Reviewed 3 week(s) ago

Recommended hotel for weekend with family

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Accommodation's Reply

28 Oct 2025

Dear Ms. B, Best regards from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your pleasant experience at Claro Kendari, especially in terms of facilities and services. We are very grateful for your service, assistance and sincere service to you. We will take your comments as inspiration and hope that in the future we will be able to provide better and best service. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Siahreer Ramadan General Manager

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U***m

10.0

/10

Reviewed 4 week(s) ago

Friendly staff, Susana is pleasant.

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Accommodation's Reply

23 Oct 2025

Khunying U. Best regards from Claro Kendari Thank you for trusting us. Thank you for taking the time to share your experience at Claro Kendari, especially in terms of facilities and services. We are very grateful for your sincere service. We will use your comments as inspiration. Hopefully in the future we will be able to provide better and best service. We look forward to serving you again on your next visit to Claro Kendari... Best regards, Siahreer Ramadan General Manager

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S***y

10.0

/10

Reviewed 4 week(s) ago

The best hotel in Kendari

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Accommodation's Reply

20 Oct 2025

Dear Mr. S, Best regards from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your experience at Claro Kendari, especially in terms of facilities and services. We are very grateful for your sincere service. We will take your comments as inspiration. Hopefully in the future we will be able to provide better and best service. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Siahreer Ramadan General Manager

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K***i

Business

9.7

/10

Reviewed 5 week(s) ago

Great.. Friendly hotel staff, FO, security guards, room service too.

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Accommodation's Reply

13 Oct 2025

. Dear Mr. Ke. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your response as motivation. Hopefully, in the future we can provide better service and be the best. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Syahrir Ramadan. General Manager.

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SURIANA

10.0

/10

Reviewed 6 week(s) ago

Strategic and comfortable location, good service and many menu variations❤️

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Accommodation's Reply

13 Oct 2025

Dear Ms. Suriana. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to have been able to serve you with all our heart. We will use your feedback as motivation. Hopefully, in the future, we can provide even better service and be the best. We look forward to serving you again on your next visit to Claro Kendari…. Best regards, Syahrir Ramadan. General Manager.

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A***n

10.0

/10

Reviewed 6 week(s) ago

Very friendly service and comfortable hotel

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Accommodation's Reply

10 Oct 2025

Dear Mr. A. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your pleasant experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your feedback as motivation. Hopefully, in the future we can provide better service and be the best. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Syahrir Ramadan. General Manager.

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A***i

10.0

/10

Reviewed 6 week(s) ago

Quite good, helped by the staff for early check-in because of the early morning flight from Jakarta. The room is clean. Everything is good. Recommended hotel.

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Accommodation's Reply

09 Oct 2025

Dear Ms. A. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to have been able to serve you sincerely. We will use your feedback as motivation. Hopefully, in the future, we can provide better service and be the best. We look forward to serving you again on your next visit to Claro Kendari…. Best regards, Syahrir Ramadan. General Manager.

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A***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

The towels and doormats are quite old 😔

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Accommodation's Reply

09 Oct 2025

Dear Ms. A. Warm greetings from Claro Kendari. Thank you for sharing your experience during your stay at Claro Kendari. We will evaluate your feedback and use it as motivation. We hope that in the future we can provide even better service and be the best. We sincerely hope to be able to serve you again at Claro Kendari. Best regards, Syahrir, General Manager.

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Mohamad G.

10.0

/10

Reviewed 7 week(s) ago

good location friendly staff clean bed and bath room

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Accommodation's Reply

08 Oct 2025

Dear Mr.Mohammad We are delighted to read your feedback, the team will be trilled to hear these kind word. The entire team will be looking forward to welcoming you back to Claro kendari Sincerely, Syahrir Ramadan General Manager

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