Traveloka (905)
Other sources (12)
8.3
Very Good
From 905 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.4
Service and Facilites
8.3
People often mention about Sylvia Hotel Maumere
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Staff Friendliness (6)
Ambiance (6)
Room Space (6)
Bedroom (6)
Bathroom (6)
Hotel Area (6)
Distance to City Center (5)
Surroundings (5)
Accessibility (5)
Check-in/out Time (5)
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Traveler Reviews Sylvia Hotel Maumere
Number of reviews per page
20
40
Customer reviews
LB
Liandry B.
Medical
8.5
/10
Reviewed 17 week(s) ago
the hotel staff is very friendly, the hotel is very clean and comfortable
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RR
Reza R. R.
Business
10.0
/10
Reviewed 18 week(s) ago
Cozy place to stay in the center Maumere City
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M***a
Leisure
8.5
/10
Reviewed 27 week(s) ago
Recommended, there is an ATM, EDC and QRIS. If possible, there is also BNI. Thank you.
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I***I
10.0
/10
Reviewed 34 week(s) ago
Very comfortable hotel in Maumere City, only lacking in the refrigerator which is not cold enough, otherwise very good
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1 people find it helpful
Muhammad F. I. W.
Business
10.0
/10
Reviewed 37 week(s) ago
Nice, central location in Maumere.
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MY
Maria Y. M. H.
Staycation
9.7
/10
Reviewed 48 week(s) ago
The hotel staff were very friendly, always willing to help, I had the convenience of being able to have breakfast early (05.30 am) when leaving for the airport. It was amazingly enjoyable staying here. Rooms are cleaned every day, linen is also changed every day. The room is spacious, and there is a bolster in the cupboard (very helpful for those who need a bolster when sleeping). Will always stay at Hotel Sylvia if I go to Maumere again. Thank you Hotel Sylvia 🙏☺🥰.
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Accommodation's Reply
22 Jul 2024
Dear Mrs. Maria. Warm greetings from Sylvia Hotel Maumere. Thank you for sharing your extraordinary experience while staying at Hotel Sylvia Maumere. We are very happy to know that you are comfortable and satisfied with the services and facilities at our hotel. Your review is very valuable for us and is a motivation for us to continue to improve our services. We hope to welcome you on your next visit with an even more pleasant experience. Regards. Management.
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Christina
10.0
/10
Reviewed 49 week(s) ago
friendly, only the AC in room 203 is not cold
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Accommodation's Reply
22 Jul 2024
Dear Mrs. Christina. Warm greetings from Sylvia Hotel Maumere. Thank you for sharing your extraordinary experience while staying at Hotel Sylvia Maumere. We are very happy to know that you are comfortable and satisfied with the services and facilities at our hotel. Your review is very valuable for us and is a motivation for us to continue to improve our services. We hope to welcome you on your next visit with an even more enjoyable experience. Regards. Management.
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D***y
10.0
/10
Reviewed 52 week(s) ago
The hotel is good with a budget that can be considered, the swimming pool is clean and fresh. Unfortunately the water is not hot enough.
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D***y
Leisure
8.5
/10
Reviewed 58 week(s) ago
The hotel staff is friendly. Only the refrigerator is not cold. Changed rooms twice but the refrigerator is still not cold. There is no thermos of hot water in the room, coffee like in other hotels available in the room. Even though I have upgraded from superior to deluxe. The rest is good.
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1 people find it helpful
S
SUDIANTO
10.0
/10
Reviewed 61 week(s) ago
Nice hotel and friendly service.
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EM
Erlangga M.
6.0
/10
Reviewed 76 week(s) ago
Staycation rencananya mau berenang sama anak-anak, ternyata kolam renang rusak. Saya stay di kamar ujung, wifi gak dapet dan tidak ada solusi nya. Kettle tidak tersedia di kamar, tapi ketika diminta dibawakan, namun kettle nya kotor banget jadinya gak dipake juga. Kalo kamar baik-baik aja, lumayan bersih, ada wallpaper yang udah lepas di kamar. Resepsionis, room service, restaurant, semua pegawai ramah-ramah.
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1 people find it helpful
Yehezkial L.
8.5
/10
Reviewed 77 week(s) ago
Thank you sylvia hotel for assistance with rescheduling.
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Marthasya
10.0
/10
Reviewed 90 week(s) ago
From good service facilities.
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MANCUR
9.7
/10
Reviewed 113 week(s) ago
The service is friendly, swift, the hotel is also comfortable.
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Mardola P.
9.1
/10
Reviewed 116 week(s) ago
The room is a bit old, but still good. Provides a buffet at dawn. Overall quite recommended with the price.
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RM
Riccardo M.
8.3
/10
Reviewed 117 week(s) ago
Spacious room and good value. Breakfast quite disappointing, wi-fi connection quite poor.
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syahrul hadi
9.4
/10
Reviewed 132 week(s) ago
Kamar bersih, kulkas ada tapi tidak dingin, AC panas, lokasi strategis, sarapan biasa aja.
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is
irony s.
5.7
/10
Reviewed 146 week(s) ago
The hotel is very quiet, many items in the room are no longer feasible.
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1 people find it helpful
EY
Edelphina Y. T. I.
9.7
/10
Reviewed 147 week(s) ago
Very clean and comfortable. The food is delicious too.
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A
Andajani
9.7
/10
Reviewed 147 week(s) ago
The staff as usual are always friendly and helpful. Clean rooms. Breakfast is pretty good
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