Traveloka (1,233)
Other sources (1)
8.3
Very Good
From 1,233 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about Grand Q Hotel Gorontalo
All
Surroundings (4)
Staff Friendliness (4)
Ambiance (4)
Bedroom (4)
Distance to City Center (3)
Family Friendly (3)
Soundproof (3)
Taste (3)
Variety (3)
In-room Dining (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Grand Q Hotel Gorontalo
Number of reviews per page
20
40
Customer reviews
Re
Rindu e.
10.0
/10
Reviewed 1 week(s) ago
I really like it. Friendly service, clean, comfortable pool. The view from the pool is great...
You won't regret staying here.
See original
Find this review helpful?
I***n
Business
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the food is simple but delicious, and the hotel location is close to the mosque.
See original
+2
Find this review helpful?
Accommodation's Reply
25 Jun 2025
Dear Sir/Madam, Thank you for your compliments on our Staff, Food, and Hotel! Grand q hotel is honored to have you as our guest. We always try our best to ensure that our Staff, service, and breakfast are always memorable for our guests. We are also happy that you enjoyed the service we provide. We hope to see you again soon. Thank you for your visit. Warm regards, Syamsudin M. Front Office Manager
See original
N***y
8.5
/10
Reviewed 9 week(s) ago
When we first arrived at the hotel, the security didn't greet us, but after that the staff were friendly and pleasant.
See original
Find this review helpful?
Accommodation's Reply
25 Jun 2025
Dear Sir/Madam, Thank you for your compliments to our Staff! We sincerely apologize for your experience staying at our accommodation. We have tried to provide regular and intensive training to our employees. We will ensure that this will not happen again to you during the arrival process at the hotel so that later if you stay again, you will get better service from us. Thank you for your visit. Warm regards, Syamsudin M. Front Office Manager
See original
Hendri L.
10.0
/10
Reviewed 11 week(s) ago
Friendly staff and comfortable hotel
See original
Find this review helpful?
Accommodation's Reply
25 Jun 2025
Dear Mr. Hendri, Grand q hotel Gorontalo is honored to receive you as our guest. We always try our best to ensure that our Staff and Comfort are always memorable for our guests. We are also happy that you enjoy our services. We hope to see you again soon. Thank you for your visit. Warm regards, Syamsudin M. Front Office Manager
See original
R***t
Transit
8.8
/10
Reviewed 14 week(s) ago
Smiles, greetings and salutations are always given attention, whoever the guest is.
See original
1 people find it helpful
mr
muhammad r. i.
9.4
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly, in terms of service it is very good.
See original
Find this review helpful?
M***T
Staycation
10.0
/10
Reviewed 40 week(s) ago
Good hotel staff service
See original
1 people find it helpful
I***n
10.0
/10
Reviewed 40 week(s) ago
Very good and satisfying.
Nice atmosphere.
Good food.
See original
1 people find it helpful
A***i
Business
6.5
/10
Reviewed 44 week(s) ago
The interior is old, needs updating.
See original
1 people find it helpful
Guest
10.0
/10
Reviewed 47 week(s) ago
The hotel staff was very friendly & helpful with the check-in process.
See original
1 people find it helpful
R***n
5.0
/10
Reviewed 56 week(s) ago
Uncomfortable, room repairs really disturb rest.
See original
Find this review helpful?
A***e
10.0
/10
Reviewed 59 week(s) ago
Good. Recommended. Stay here again
See original
Find this review helpful?
Shinta D. D.
10.0
/10
Reviewed 68 week(s) ago
All the hotel staff are very polite, friendly, the service is very fast, everything is made easy, I really enjoy what is in the Grand Quality Hotel, it is very comfortable for a vacation to Gorontalo.
See original
Find this review helpful?
A***n
Leisure
6.5
/10
Reviewed 69 week(s) ago
Not very satisfying, don't want to stay again.
See original
1 people find it helpful
Accommodation's Reply
22 Apr 2024
Thank you for your attention while you were with us. Sorry for the inconvenience. We will correct and follow up on deficiencies in our service. Hopefully you can be with us again for your next visit.
See original
Rahman Aziz
5.8
/10
Reviewed 72 week(s) ago
Pendingin ruangan tidak dingin sehingga saya harus meminta ganti kamar, untungnya lebih baik, tapi di kamar yang baru AC nya kadang juga berisik. Kebersihan dan kerapihan kurang baik, saat makan sahur juga sangat penuh sehingga saya harus mengambil kursi yang jauh dan kurang cahaya karena lampu tidak menyala.
2 people find it helpful
Accommodation's Reply
22 Apr 2024
Thank you for your attention, Mr. Rahman, while with us. Sorry for the inconvenience. We will immediately repair and follow up on deficiencies in our service. Hopefully Mr. Rahman can be with us again for our next visit.
See original
F***i
8.4
/10
Reviewed 72 week(s) ago
The AC was leaking, even though the technician fixed it, it was still leaking, so in the end I used the trash can to catch the leaking AC water.
See original
1 people find it helpful
VN
VJ Nesia S.
Business
10.0
/10
Reviewed 74 week(s) ago
Staf hotel ramah, makanan enak. Nyaman untuk perjalanan dinas.
Find this review helpful?
Andre V. G.
6.3
/10
Reviewed 76 week(s) ago
Satpam tidak ramah, langsung dorong pintu tanpa permisi
Find this review helpful?
Hiras RM Simandjuntak
9.7
/10
Reviewed 77 week(s) ago
Mantap layanan bagus, kamar bersih, sarapan hebat.
2 people find it helpful
Reska i.
8.5
/10
Reviewed 81 week(s) ago
Hotel ini sangat bagus untuk akhir pekan apalag untuk istirahat tidur pelayanannya cukup puas.
Find this review helpful?
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved