Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a review about your experience with us. We are delighted that you enjoyed our excellent location and hope it made your travels more convenient. However, we apologize if the size of the bathroom did not meet your expectations. For more information, we also have other room types with larger rooms and bathrooms, ranging from Premium rooms to the Amazing Residential rooms which are 78 square meters. We hope to be your accommodation choice again in this city of heroes. We look forward to welcoming you back in the future. Sincerely, Kokito, Customer Relations Manager

Thank you, Mr. Aditya C. S. Thank you for taking the time to write a review of our hotel. We are delighted to hear that your stay was memorable. Your satisfaction is our top priority. We hope that Harris Gubeng Surabaya Hotel will always be your choice of accommodation when visiting Surabaya. Sincerely, Aldy Chandra Pratista, Front Office Manager

Thank you, Ms. Viana. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your feedback and positive rating. Your appreciation of our facilities and services is a great encouragement to us. We hope to welcome you and your children back again for another memorable experience. Sincerely, Kokito, Customer Relations Manager.

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience with us. We were delighted to make you and your children feel at home. We hope you will continue to choose us as your accommodation in Surabaya. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager

Hello Harris Hotel fans! Thank you for choosing to stay at Harris Hotel Kubeng Surabaya Hotel & Convention Center. We are delighted to have provided you with excellent service and facilities. We look forward to welcoming you back again. Sincerely, Kokito, Head of Customer Relations.

Thank you, Ms. Milazari. Thank you so much for your excellent review and rating. We are delighted that we were able to make your vacation with your children even more meaningful. We hope to welcome you back again. Sincerely, Kojito, Customer Relations Manager.

Thank you, Ms. Mintaraka. Thank you for staying at Harris Hotel Kubeng Surabaya and for sharing your wonderful experience with us. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.

Thank you, Mr. Risky. Thank you for your excellent review and rating. We were delighted to serve you and hope you and your family had a memorable experience with us. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

Thank you to all of Harris's fans! Thank you for choosing us as your home in Bandar Vera. We welcome you back and hope to make your visit the most wonderful one possible. We look forward to welcoming you back. Sincerely, Kokito, Fan Club Relations Manager

Thank you to all Harris fans! Thank you for celebrating a special moment with us at Harris Gubeng. We were delighted to serve you and hope your visit to Surabaya was memorable. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write a great feedback about our room. We also want to apologize for the inconvenience happened during your stay. Your constructive feedback about our bathroom cleanliness is important for us. We will improve this matter. Once again, thank you very much and we wish you have a pleasant journey to your next destination. We look forward to welcoming you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

Thank you, Mr. Davy. Thank you for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya again. However, we apologize for any inconvenience you experienced during your stay, particularly that the room did not meet your expectations. Please be informed that the room you mentioned, the Smart Room, is designed for travelers staying 1-2 nights and seeking accommodation in the heart of Surabaya at an affordable price. Therefore, the Smart Room is designed to be spacious and simple, yet still functional. If you require a more spacious room, we also have Premium Rooms available, which are not significantly different in price from Smart Rooms. We also have suites available. We apologize again for any inconvenience you experienced. We hope to welcome you again and are ready to provide you with a better experience. Sincerely, Kokito, Customer Relations Manager

Thank you, Mr. Rafi. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your visit to the City of Heroes even more meaningful. Your positive feedback is a great encouragement to all of us, and we will strive to maintain and further improve the quality of our services and products. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager

Thank you to all of Harris's fans! Thank you for the positive reviews. We hope to remain your choice when you return to Surabaya again. See you again at our next memorable event. Sincerely, Kokito, Fan Club Relations Manager.

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We were delighted to serve you, provide delicious food, and offer comfortable accommodations during your visit to the city of heroes. We hope to welcome you back again. Sincerely, Kokito, Fan Club Relations Manager

Thank you to all Harris fans. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We are delighted to have served you and hope that we were able to make your visit to Surabaya even more memorable. We apologize for any inconvenience, especially regarding the size of the Smart Room which may have been smaller than expected. For more information, we have many other room types available, including the Amazing Residence which is 78 square meters. If possible, please consider trying our Premium Room on your next stay. This room type is 28 square meters, larger than the Smart Room, but the price is not significantly different. We look forward to welcoming you back as your home in this city of heroes. We look forward to your return. Sincerely, Kokito, Customer Relations Manager

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We also want to thank you for this great review. We are delighted having you with us and cannot wait to welcoming you back soon, for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager

Thank you to all Harris's fans! Thank you for choosing us as your home in Surabaya, and thank you for taking the time to share your wonderful experience through this positive review. We were delighted to serve you and hope we can continue to make your visits memorable. We look forward to welcoming you back again for an even more impressive experience. Sincerely, Kokito, Customer Relations Manager

Thank you to all Harris fans. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your feedback and excellent ratings on this platform. We apologize for any inconvenience, especially the misunderstanding that occurred with the server while clearing plates. We will evaluate and improve the communication skills of all our service staff. Regarding the loose shower head handle in your room, we have resolved it and will increase the frequency of maintenance to prevent this from happening again. Thank you again for your interest and review. We hope to welcome you back to the City of Heroes for another memorable experience. Sincerely, Kokito, Customer Relations Manager

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write a great comment about us. It is always our pleasure to make your stay memorable. We look forward to welcoming you back soon. HARRISly Yours, Cogito Fans Relations Manager