E***i
Business
8.4
/10
Reviewed 3 day(s) ago
The bathroom smells bad, but I told the receptionist about it when I checked out. Thank you.
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Accommodation's Reply
30 May 2026
Thank you to all Harris Hotel fans! Thank you for staying with us and reviewing our hotel. We will forward your feedback to the relevant department for immediate action. We hope to improve our services in the future and remain your choice of hotel when visiting Surabaya. Thank you again, and we wish you and your family good health. Sincerely, Aldi Chandra Pratista, Front Office Manager.
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