The hotel's strategic location is close to culinary spots in the Malang area, and the hotel service is also satisfactory.

The hotel is located in the city center, access to culinary tourist attractions is quite close.

Initially, many people reported horror stories about this hotel. Overall, it was great, and I enjoyed my three-night stay with my wife without any issues. The great thing about it being in the city center is that check-in can be expedited by an hour, as the Jayabaya train arrives around 12 noon.

I was very disappointed with this hotel. The room was filthy, and the mattress was so infested with bedbugs that my child developed an allergic reaction and developed itchy hives. There were also large cockroaches. I requested a non-smoking room, but was given a smoking room. I requested a room on the upper floor, but was given a room on the lower basement floor.

Needs upgrading, slow internet network, old TV, poor cleanliness.

The hotel staff is friendly, cleanliness is maintained, the hotel has a unique shape and is close to the city center.

The receptionist was quick and friendly, very helpful with rescheduling, extending stays, and moving rooms. The room service staff was also polite and friendly. The room's cleanliness could have been improved; the carpet was dirty and a little damp. There was no bottled water provided in the room during my several-day stay.

So it's like a guesthouse, with no bottled water. Instead, you're told to get water from the gallon jug in front of your room. This is a three-star hotel, isn't it?

The hotel staff is friendly and I often stay here with my husband and children.

Professional staff, clean and tidy rooms.

Satisfying. It feels luxurious, classic, and clean.

The hotel price is okay and the service is great 👍

For that price, it's totally worth it. The facilities are complete, including a bathtub. The service is very friendly, just like a five-star hotel. As for whether the hotel is scary, it depends on the individual. As long as you don't bother them, they won't bother you either. Hehe...

A classic hotel that is comfortable for a staycation or for events in the city, and the hall is also suitable for wedding events.

Friendly staff and quiet hotel, suitable for families.

The hotel staff is friendly, the hotel is clean.

Very comfortable and spacious room size, pleasant atmosphere.

Maybe because it's an old hotel, some parts are peeling and need rejuvenation, but so far it's been pleasant.

The room was quite spacious and well-equipped. I had a basement room, so it was cold, but there was still light from the window.

Overall, it was enjoyable and well worth it. For that price, you get luxurious amenities like a bathtub and hot water, perfect for soaking. Thank you.