friendly and helpful staff, check-in & check-out process is very fast. the room is spacious, there are several power outlets, complete amenities, the mini fridge is big (compared to hotels I've been to) and works well.
the only minus is in the bathroom. the bathtub water drain is very slow. the bathroom is clean; but it seems poorly maintained, maybe because of age. but it seems like the bathroom needs special attention at this time, such as the faucet is difficult to open, there is no cover on the sink (if something falls, it will immediately disappear), the bottom of the tray is moldy.
but the hotel is very comfortable, it could be another choice for a hotel in Malang.