The mattress is bad, the service is less comfortable.

the pillow smells like it hasn't been washed

The bed sheets are not clean enough. The room handle is broken.

The room floor was sticky and dirty, the bathroom floor was very slippery, the shower was broken, the towels were torn and we weren't given any mineral water at all.

Very disappointing and highly not recommended. It feels like sleeping in a house that has been empty for years. The room is dirty. The AC is not cold. The WiFi is not working. The TV won't work because there is no remote. There are no towels. The floor is dirty. The toilet is dirty. The environment smells of rats.

I was a little disappointed when the receptionist informed me there were no towels when I checked in. I complained, but they finally gave me one towel, which belonged to a hotel employee. I found the room to be poorly cleaned. The bathroom was dirty, and the table, cupboard, and other items were full of dust.

There were no towels, no soap, the AC wasn't cold when I got the first room, oh my gosh, there were so many dead cockroaches. And after getting the second room, there were no towels, etc.

It's great for families, very helpful

The sheets and pillows smell like they haven't been washed, so it's uncomfortable to rest on.

Dirty blanket. Please wash it before providing it to guests. There are traces of dried sperm on the blanket.

safe and simple mins bathroom and towels are not available

The bathroom floor was very slippery, dirty and smelly, making me lazy to take a shower, the AC and TV remotes were broken, the room was not very clean, there were no towels... this is the first time I've been lazy to stay in a hotel for a long time

For the cleanliness and facilities available, it is not comparable to the price when I stayed. Hmm, expensive but zero quality.

It was a nightmare, the worst experience I've ever had. The shower wasn't working, and neither was the air conditioner. Unsatisfactory service. 👎🏻 I rarely give bad reviews, but this is the worst in my life. Thanks for a night stay. I will never come here again.

The bathroom and room are dirty, not like before, and the service is also not that great, when I checked in I was given empty mineral water, only one towel was given, and the shower water is also dirty...

The room is not clean and it's horror

The place is ok, just a bit in the alley.

Dirty and poorly maintained room, dull floor and walls. The bathroom is also not very clean. Hot water is quite good although slow. I got a room on the 3rd floor and the elevator was broken so I had to lift my suitcase to the room. The room smelled of cigarettes even though I asked for non-smoking. Linen, blankets and pillow cases looked unclean, the blanket had holes. The AC was not cold.

Don't be fooled by the facility advertisements and photos. Pay for a hotel with an elevator but it's been broken for a long time and hasn't been updated to Traveloka. The condition of the bathroom is very dirty, all yellowish and the sink glass is dirty and never wiped. The AC is like a fan and water leaks onto the floor. Why is Traveloka still cooperating? Makes people regret it. Check the reviews on Google Maps, it's also bad.. 😌

The room does not match the photo. Dirty, dirty bathroom.