Clean, fragrant, friendly service. Welcomed warmly.

This hotel doesn't have an elevator. Those who get a room on the third or second floor will be very tired because the stairs are high. Room 308 has a noisy bed, like it's about to crumple, uncomfortable to sleep in, and very noisy. The shower water is very low. The swimming pool is small. Before I booked this hotel, I read good reviews, but it turns out that if you get a room on the upper floors, you'll definitely be tired.

The hotel is good for the price.

The staff is friendly, the balcony view is nice.

Comfortable and delicious food, pocket-friendly prices, and you get free food.

Roadside location. The breakfast options are delicious. The rooms are quite clean and comfortable.

The hotel is clean and comfortable. The breakfast is delicious.

The hotel staff was friendly and helpful during the check-in process.

Awesome, delicious breakfast, lots of menu.

The hotel staff was friendly, the rooms were clean and tidy, there was a yard and a play area for children, and fish therapy. Unfortunately, Wi-Fi didn't reach the rooms, but overall, everything was good.

Good job, I highly recommend staying here. It's cheap and very comfortable, and I think I'll keep coming back.

The staff was friendly, the location was great, but when I went to have breakfast, the fried rice was out of stock. They were a bit slow to make more, even though I had breakfast at 8:30 a.m. (July 12, 2026).

The place is really nice, really good, really comfortable here.

The staff is very friendly, I am satisfied.

Staff service 8/10. Room 7.5/10. Bathroom 6.5/10. Swimming pool 7/10. Food 6.5/10. The children's playground in the park needs to be replaced because it is already rotten.

Got this hotel at a really affordable price during the 7.7 holiday promo. Check-in time was still 1 PM, instead of the usual 2 PM, and thankfully, we were able to check in. The staff was very helpful, helping us carry our luggage. The room was also comfortable, and the hotel facilities made the kids happy, so they went straight to the garden and went swimming. Thanks to New Ayuda Puncak Hotel.

Location on the main road, staff are very friendly

Hotel close to recreation center.

Good, it has more potential if the room paint color and new interior are polished further.

Nice, comfortable, and quiet. Strategic location.