7.6
Pleasant
From 1,410 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.4

Meal

7.6

Location

7.8

Service and Facilites

7.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews COLLECTION O 2885 Hemra Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Mirna A. E.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 104 week(s) ago
Dirty sheets, dirty pillowcases, smelly toilet, dirty room, complete facilities.
Translated by Google Icon
See original
Find this review helpful?
Filli P. B.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 104 week(s) ago
The room had to be renovated again because the ceiling was leaking. The color of the sheets and towels is not white but has become gray. Lots of mosquitoes in the room even though the room is clean!
Translated by Google Icon
See original
Find this review helpful?
Stepania M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 106 week(s) ago
Nginep di sini buat 1 malam sangat mengecewakan, bayar mahal karena upgrade kamar, fasilitas ga lengkap, juga kotor dan bau, kurang di rawat, wcnya bocor, AC ga dingin, juga wc nya bau.
2 people find it helpful
Samsudin K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 106 week(s) ago
The toilet is not normal, the shower is broken, there is no bath soap.
Translated by Google Icon
See original
Find this review helpful?
Shubhan H.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 107 week(s) ago
The room is stuffy, like it's never been treated at all. The pillows, the sheets also seemed like they had never been washed. The bathroom was dirty, the water was stagnant, when I wanted to take a shower in the morning there was no water.
Translated by Google Icon
See original
1 people find it helpful
Abdullah Affandi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 107 week(s) ago
Very disappointed. Dirty, dirty rooms, the bathroom smells bad. I'm really really very disappointed.
Translated by Google Icon
See original
Find this review helpful?
Yuyun
icon-origin-TRAVELOKA
5.4
/10
Reviewed 107 week(s) ago
The first time I stayed here, I entered the room that smelled of cigarettes, the toilet was dirty and smelled of urine, in fact he said he couldn't book from the application, he had stopped working, whatever, I paid 210 thousand, it wasn't 5/10 minutes in. I want to cancel, he said I can't
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Nurul H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 108 week(s) ago
It seems like the pillowcases haven't been replaced, the dirty floor of the room is also dirty, the toilet smells really bad.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Islamiati S.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 114 week(s) ago
The ac is on but it's not cold at all and the water drips onto the sheets, the sheets have lots of stains.
Translated by Google Icon
See original
Find this review helpful?
Muhammad R. A. M.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 115 week(s) ago
In accordance with the price, don't expect more, suitable for those who want to sleep temporarily and go, not recommended if you want to look for comfort. The sheets weren't really cleaned completely, there were lots of stains, you know, the shower faucet liked to turn on by itself and squeaked loudly.
Translated by Google Icon
See original
2 people find it helpful
Guest
icon-origin-TRAVELOKA
8.8
/10
Reviewed 116 week(s) ago
The service is fast and responsive, room 302 the air conditioner is not cold and the door cannot be locked from the outside.
Translated by Google Icon
See original
1 people find it helpful
Samsudin K.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 116 week(s) ago
The shower hose is only half a meter long so if you take a shower you can usually sit if you stand up the hose doesn't reach it, and there is no soap and toothpaste in the room, no tissues in the room either.
Translated by Google Icon
See original
1 people find it helpful
NUR
icon-origin-TRAVELOKA
6.6
/10
Reviewed 117 week(s) ago
The water faucet turns on suddenly, the sheets and blankets are not clean.
Translated by Google Icon
See original
2 people find it helpful
agus hirfandadi
icon-origin-TRAVELOKA
4.5
/10
Reviewed 117 week(s) ago
The room smells fishy and dirty. The hotel starts from the lobby to the 4th floor of KOTOR.
Translated by Google Icon
See original
Find this review helpful?
Manda N. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 117 week(s) ago
TV doesn't work, Wifi sometimes connects sometimes not, no toiletries, except towels.
Translated by Google Icon
See original
1 people find it helpful
HERRA F.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 118 week(s) ago
The air conditioner is not cold, the TV picture is bad, you can't watch it, the sheets and pillowcases are dirty, dirty and have lots of spots, the shower water flow is very small, it's hard to take a shower. Just this once to the Hemra hotel, I don't want to repeat it again.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
adi s.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 118 week(s) ago
Pegawai tidak ramah. Sperai sangat kotor.
1 people find it helpful
Happy N. D.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 119 week(s) ago
Kurang bersih kasur/bantalnya.
Find this review helpful?
Profile Picture
RizkySuarga
icon-origin-TRAVELOKA
5.2
/10
Reviewed 119 week(s) ago
Staff kurang ramah dan pelayanan lambat sekali.
Find this review helpful?
Andri K.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 119 week(s) ago
The room doesn't match the photo. I cancelled. I didn't even stay overnight. I let my money forfeit. Really doesn't match the photo. Please update the photos again. Losing customers.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40