Aulia A. G.

9.7

/10

Reviewed 3 week(s) ago

The service is friendly and the breakfast is recommended, I want to try again next time 😍

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A***t

9.7

/10

Reviewed 4 week(s) ago

Spacious room, bathtub, and full entertainment TV. But same breakfast menu for two days, need to improve.

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D***h

10.0

/10

Reviewed 9 week(s) ago

The location is quite strategic, clean, comfortable.

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, Thank you for your review. We are pleased that our location was excellent, and that your stay was clean and comfortable. We hope to serve you again in the future. Sincerely, The Management Team, AGlow Harbor Bay Batam Hotel

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Febry

Medical

10.0

/10

Reviewed 9 week(s) ago

The atmosphere is close to the beach.

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Accommodation's Reply

25 Sep 2026

Dear Mr. Febri Y., Thank you for your review. We are delighted to hear that you enjoyed the hotel's location near the beach. We hope to welcome you back again soon. Sincerely, The Management Team, Agilo Harbour Bay Batam Hotel

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R***y

8.5

/10

Reviewed 11 week(s) ago

Nice and friendly hotel staff, strategic location.

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, Thank you for your review and rating. We are delighted to hear that our staff provided excellent and friendly service, and that the hotel's location met your needs. We look forward to serving you again on your next stay. Sincerely, The Management Team, AGlow Harbour Bay Batam Hotel

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mohammad z.

Business

8.5

/10

Reviewed 17 week(s) ago

Ok, the old hotel (GGi) has been renovated to be better (Aglow).

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Golden l.

9.4

/10

Reviewed 17 week(s) ago

Good hotel, comfortable, good service.

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Verified Traveler

Business

8.5

/10

Reviewed 19 week(s) ago

Book via the app, check-in is fast and hassle-free, but keep in mind there's a Rp 200,000 deposit required upon check-in (refundable upon check-out). The room/hotel is reasonably clean, and the food is tasty. Breakfast is also good. The sports facilities are also good: swimming pools for adults and children, a gym, and a badminton court next to the pool (a badminton net is provided) and a ping-pong table. For those who haven't tried it, there's a karaoke room (family karaoke is available, apparently), with special rates for overnight stays. Hotel Aglow is awesome.

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3 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Mr./Ms. G*t, Thank you for your review. We are delighted to hear that the check-in process was smooth and that you were impressed with the cleanliness of your room, the variety of breakfast options, and our sports facilities such as the swimming pool, fitness center, badminton court, and table tennis. Your suggestion regarding the karaoke facilities is greatly appreciated and will take into consideration for future reference. Thank you for choosing Aglow Hotels for your business trip. We hope to welcome you back again. Sincerely, The Management Team, AGlow Harbor Bay Batam Hotels

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Ogi T. D.

10.0

/10

Reviewed 20 week(s) ago

A hotel with a comfortable atmosphere and excellent service. The rooms are clean, and the breakfast menu is varied. I'll definitely stay here again if I visit Batam.

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1 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Mr. Oki, Thank you for your review. We are delighted to hear that you enjoyed the cozy atmosphere, excellent service, clean rooms, and varied breakfast menu. We are also glad to hear that you plan to return for another stay when you visit Batam. We look forward to welcoming you back. Sincerely, The Management Team, Agilow Harbour Bay Hotel, Batam

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Wiwik D. K.

8.8

/10

Reviewed 22 week(s) ago

The hotel was comfortable and clean. The bedsheets and bedcover were immaculately clean. The toilet and towels were also spotless. The staff were all friendly.

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Accommodation's Reply

13 Jul 2026

Dear Mr. Vivik, Thank you for your review. We are delighted to hear that you were satisfied with the cleanliness of your room and the friendliness of our staff during your stay. We hope to welcome you back in the future. Sincerely, The Management Team, Agilow Harbour Bay Batam Hotel

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Euis N.

Staycation

10.0

/10

Reviewed 26 week(s) ago

The staff are very friendly and the service is good.

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1 people find it helpful

Euis N.

Staycation

10.0

/10

Reviewed 26 week(s) ago

Hotel staff is friendly... Service is good

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1 people find it helpful

a***m

Transit

8.2

/10

Reviewed 26 week(s) ago

The hotel staff is friendly, the rooms are also clean and smoker friendly.

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d***a

Staycation

8.0

/10

Reviewed 31 week(s) ago

Overall, it was actually good, but check-in time was supposed to be at 3:00 PM, but by 3:30 PM it still wasn't ready.

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1 people find it helpful

Kurnia m. a.

Staycation

8.7

/10

Reviewed 32 week(s) ago

The hotel was clean, with a kids' pool, but the bathroom was incredibly cramped. It was already small, and it had a bathtub. It would have been better to skip it. The food was varied, though almost always bland, but overall, it was all good, and the prices were quite reasonable. Hopefully, the food can be improved.

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1 people find it helpful

Ricky N.

9.7

/10

Reviewed 41 week(s) ago

Please sweep the floor below the bed, overall the other facilities are very satisfactory, the swimming pool is clean, the shower room has hot water, the kids like it

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1 people find it helpful

Z***h

10.0

/10

Reviewed 44 week(s) ago

Spacious room, big TV, smooth running water, shiny and clean toilet.

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Verified Traveler

Leisure

10.0

/10

Reviewed 51 week(s) ago

The more comfortable atmosphere made me nostalgic for seven years ago, when the hotel was called GGi. The atmosphere is still the same, comfortable, and peaceful, and the service is very satisfying.

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2 people find it helpful

riki t. s. b.

Business

9.7

/10

Reviewed 53 week(s) ago

The hotel is top-notch, with clean, spacious rooms, top-notch mattresses and blankets. Check-in was smooth, and breakfast was also excellent.

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3 people find it helpful

salsabila y.

Staycation

8.8

/10

Reviewed 55 week(s) ago

Surprisingly a very good hotel! Shout out to Ms. Chika, Ms. Selvi, and Mr. Indra for their friendliness and amazing personality!! Definitely will come back again to stay here.

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Aglow Hotel Harbor Bay Batam

Overall Ratings & Reviews Aglow Hotel Harbor Bay Batam

8.0

8.1

8.1

8.3

8.0

Traveler Reviews Aglow Hotel Harbor Bay Batam