Dear Mr. Muhammad, Thank you for taking the time to write a review for us. We are delighted to hear that you were impressed with our service, spacious rooms, and the food we served. We understand that the hotel's location is somewhat far from some attractions, which may be a consideration. For the convenience of all our guests, we offer a free shuttle service to Aeon Mall Deltamas on weekends and public holidays. We hope to welcome you back to Sakura Park Hotel & Residence Deltamas again for an even better experience. Thank you for your trust in us 🙏

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had an overall nice experience during your stay at Sakura Park Hotel & Residence! We appreciate your note regarding the check-out process. Please accept our apologies for the wait time—we are actively reviewing our front desk procedures to speed up check-out times for a smoother experience in the future. We hope to welcome you back again soon! Warm regards, Hotel Management

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had an overall nice experience during your stay at Sakura Park Hotel & Residence! We appreciate your note regarding the check-out process. Please accept our apologies for the wait time—we are actively reviewing our front desk procedures to speed up check-out times for a smoother experience in the future. We hope to welcome you back again soon! Warm regards, Hotel Management

Dear Mr. Winoto, Thank you very much for taking the time to write a review about your stay at Sakura Park Hotel & Residence. We are delighted to hear that you were comfortable and enjoyed the shuttle service to Ian Mall. Regarding your suggestion about the breakfast menu, we apologize for any inconvenience. Your feedback is very valuable to us, and we will forward it immediately to our Food and Beverage team to improve the menu and offer more variety for your next stay. We hope to welcome you back to Sakura Park Hotel & Residence again. Sincerely, The Sakura Park Hotel & Residence Team

Dear Valued Guest, Thank you very much for your positive review of Sakura Park Hotel and Accommodation. We are delighted to hear that you felt comfortable during your stay, enjoyed our food, and received friendly service from our team. We are committed to maintaining quality and providing the best possible experience for all our guests. We hope to welcome you back to Sakura Park Hotel and Accommodation again. Sincerely, The Sakura Park Hotel and Accommodation Team

Dear Valued Guest, Thank you for your positive feedback. We greatly appreciate the convenience you experienced with our spacious parking area and easy access to the Sakura Park Hotel and Accommodation. We strive to continue providing you with the best possible experience. We look forward to seeing you again soon! Sincerely, The Sakura Park Hotel and Accommodation Management Team

Dear Valued Guest, Thank you very much for your review and for staying at Sakura Park Hotel & Residence. We are delighted that you enjoyed our onsen and swimming pool facilities. We apologize for any inconvenience regarding the hot water temperature in the onsen pool not meeting your expectations. Your feedback is very valuable to us. Our engineering team has investigated the issue and will ensure that the onsen water temperature is maintained at an appropriate level of 38°C - 40°C. We hope to provide you with an even better experience on your next stay. Sincerely, The Sakura Park Hotel & Residence Team

Dear A*f, Thank you very much for your positive review! We are delighted to hear that you enjoyed the cleanliness, comfort, and spaciousness of our room. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Regards, Hadi Subarkah. Sakura Park Hotel & Residence

Dear V***i, Thank you for sharing your positive experience with us! We’re delighted to know you enjoyed our clean and spacious room, as well as our swimming pool. We truly appreciate your kind words about our receptionist’s friendliness and helpfulness. We look forward to welcoming you back soon for another pleasant stay. Regards, Hadi Subarkah Sakura Park Hotel & Residence

Dear M*d, Thank you for your review. We are glad to hear that you and your family felt comfortable during your stay here. Our location close to aeon deltamas is indeed one of our advantages. We are also glad that you enjoyed the playground on the 2nd floor which is specially designed for children. We will continue to strive to improve the variety of breakfast choices to be more satisfying. Thank you for your feedback, and we look forward to welcoming you back again in the future. Management, Sakura Park Hotel & Residence

Dear J*y, Thank you for your review! We are delighted to hear that you felt comfortable and enjoyed your relaxation and me-time at our place. We hope to continue being your preferred choice for relaxing in the future. Regards, Hadi Subarkah. Sakura Park Hotel & Residence

Dear A*i, Thank you for your review and attention. We apologize for the inconvenience you experienced, especially regarding the Chicken Yakiniku menu that was left with a little bit and the fried rice that hardened due to the improper heating flame setting. We greatly appreciate this input and will immediately follow up by evaluating the amount of food served and monitoring the quality of heating so that similar incidents do not happen again. We are committed to continuously improving the quality of service and hope to provide a better experience on your next visit. Regards, Hadi Aji Subarkah. Sakura Park Hotel & Residence