Check-in was too complicated. I had to go up and down the elevator three times because my access card wouldn't work. On the other hand, the app had hot water, but the room didn't. I found the bathroom to be too dirty for 600 rupiah. Hopefully, this will be improved. It's a real bummer.

It's really great, the location is very strategic.

Clean, comfortable, and friendly. The food is also delicious.

The mattress is not soft enough, it makes noise when you move, and breakfast is also lacking.

The hotel staff was very friendly, but the room had cockroaches and the toilet smelled really bad.

ok sip ok sip ok sip ok sip ok sip

When visiting Ternate, this is always a favorite place to stay. Easy access...

at least it should be improved further

It was very pleasant, next time I will come back to stay here again. Thank you very much.

Strategic location, good service

the hotel was good actually. the only annoying thing is the smoking policy. I'm not a smokers. when I enter my room, the room has strong smoke smell and bathroom smell. i guess the smell came from air duct from other room.

The room was dirty and dark. The toilet smelled a bit. The door was broken. The mattress had lots of stains.

hmmm... I came here because my usual hotel was full.. just one night for a morning flight. But sorry, the room was dirty, the paint was peeling, there were often insects I don't know what they were called on the table, the TV remote was broken, the toilet was too narrow, and so on. For the same price, at a regular hotel you can get much better facilities with a spacious room and Netflix, as well as a better bathroom. Thank you.. 700 thousand at that time last night

Is it true that after checking in, we went to our room and found that someone was already in our booked room? It turned out that the person had entered the wrong room. It was strange, how could another room key fit in the room we booked? I wanted to exchange it, how could I use a room that had already been used? I asked for a room change, but unfortunately, I was replaced with a room that wasn't what I expected. The room I was given was small, the AC wasn't cold enough, and the air was humid. When I asked for another room, the staff said it was full. Then at breakfast, the staff quickly collected the plates, even though we were still at the table eating. 🤯 I think this will be my last stay here.

Very dirty hotel. Cockroaches everywhere. There are cockroaches in the front lobby, there are cockroaches in the room, the bathroom is smelly and cramped, the towels are torn. Really bad experience

The location is very strategic, the hotel staff is very responsive and the hotel area and breakfast are up to standard.

The check-in process was very fast, the staff was very responsive and the room and breakfast were great.

A pleasant stay. The location is close to the office, there's an Indomaret in front of the hotel, and it's easily accessible to the city center. It's also great for bringing children. It's located on a main road, making it easy to get to by car.

My business trip experience was even more satisfying when I stayed at a hotel in a strategic location, very close to my office. There's an Indomaret right in front of the hotel, so I could easily shop. Food is readily available, and the hotel's atmosphere is quite comfortable.

With a room rate equivalent to a 3-star hotel, around 570 thousand per night, the breakfast lacks variety. The breakfast is equivalent to a 2-star hotel. Other things like cleanliness, service, and room size are still quite good.