7.8
Pleasant
From 526 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.7

Location

8.2

Service and Facilites

7.8

People often mention about The Batik Hotel
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Ambiance (12)
Distance to City Center (11)
Room Space (11)
Accessibility (10)
Staff Friendliness (10)
Soundproof (10)
Bedroom (10)
Bathroom (10)
Surroundings (9)
Wifi (8)
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Traveler Reviews The Batik Hotel

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Customer reviews
m***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
Is it true that after checking in, we went to our room and found that someone was already in our booked room? It turned out that the person had entered the wrong room. It was strange, how could another room key fit in the room we booked? I wanted to exchange it, how could I use a room that had already been used? I asked for a room change, but unfortunately, I was replaced with a room that wasn't what I expected. The room I was given was small, the AC wasn't cold enough, and the air was humid. When I asked for another room, the staff said it was full. Then at breakfast, the staff quickly collected the plates, even though we were still at the table eating. 🤯 I think this will be my last stay here.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 5 week(s) ago
Very dirty hotel. Cockroaches everywhere. There are cockroaches in the front lobby, there are cockroaches in the room, the bathroom is smelly and cramped, the towels are torn. Really bad experience
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, the hotel staff is very responsive and the hotel area and breakfast are up to standard.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in process was very fast, the staff was very responsive and the room and breakfast were great.
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Winda A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
A pleasant stay. The location is close to the office, there's an Indomaret in front of the hotel, and it's easily accessible to the city center. It's also great for bringing children. It's located on a main road, making it easy to get to by car.
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Winda A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
My business trip experience was even more satisfying when I stayed at a hotel in a strategic location, very close to my office. There's an Indomaret right in front of the hotel, so I could easily shop. Food is readily available, and the hotel's atmosphere is quite comfortable.
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Yamin K.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
With a room rate equivalent to a 3-star hotel, around 570 thousand per night, the breakfast lacks variety. The breakfast is equivalent to a 2-star hotel. Other things like cleanliness, service, and room size are still quite good.
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
good service.............
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Not bad... Affordable price...
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Karina A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It's really good, the food is delicious, the room is cool.
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T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The place is comfortable and the location is strategic
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2 people find it helpful
W***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very nice. Thank you.
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The hotel is clean, the staff is friendly.
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2 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Strategic location, affordable price.
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Riza K. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The bathroom toilet won't close.
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p***a
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 47 week(s) ago
Nice hotel but the room is very small, not normal as the price and the pictures.
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Roni O.
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8.7
/10
Reviewed 49 week(s) ago
The room needs to be refreshed.
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R***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 61 week(s) ago
I drank milk that was washed, and a bathroom with a water heater that didn't work
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F***y
icon-Leisure
Leisure
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8.9
/10
Reviewed 63 week(s) ago
Get a room without a window, the bathroom smells. Directly under the desk is not clean, there is a container of peanut skin. The only plus is that there are many choices for breakfast.
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Aun H.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 75 week(s) ago
Services and other things need to be improved.
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1 people find it helpful
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